Hoteller i Cleveland

«Thumbs up!»

«Great st»

«Our stay was so great, that we booked it another night. We never had a failed trip at Turning Stone. Our itinerary when we come is chill by the pool, play at the casino and just chill, and we get to do that. We come from Kahnawake QC, Canada to visit. We book every year when Syracuse Nationals come up in July!»

«Great stay»

«Physical property was fine. Nice basic accommodations but we were kept awake from 1:30-5am by some very rowdy teenagers across the hall and beside us. Took a while for property security to do anything about it and made for a very long day without sleep. »

«Great service and clean rooms »

«Horrible, the bedding was filthy, zero towels available, none in our room or for the pool. We had to order some from Wal mart. There was on staff member at check in who was doing everything he was amazing and I felt so bad for him! The next morning there was nothing for breakfast, it was all empty at 8:15, there were no plates the staff member had to door dash some. There was dog poop in the lobby laying in a pile off junk that wasn’t here the whole time. The pool water was absolutly ...

«They are doing construction, which begins at 6am! At a casino! Most people have only been asleep for a few hours at that time. I work for a hotel and we would never do any renovations or new building before 9am, and we are definitely not a late night spot like Turning Stone. The least they could have done was to let me know at checkin that there will be big trucks revving and backing up (with the corresponding beeping noise) and dudes on the roof right outside yelling down to the ground below. ...

«Was very clean. Staff auper friendly and more then accommodating. Would stay here again. »

«Manager not there when I tried to check in at 11pm. He showed up fifteen minutes later. Was charged extra $100 stated it will be returned but hasn't yet. Room was freezing even though we turned the heater on. Never warmed up the room Bed was comfortable and managed to keep us warm. »

«Pool great outside spa wonderful »

«The bed sheets were dirty, wall between room lacked of noise insulation.»

«The property was pet friendly. The staff was very helpful and courteous. I felt the breakfast choices needed to be a grade higher. But overall it was a very nice experience and we will be coming back!»

«Clean room and super convenient shuttle to casino.»

«Great nice area»

«Hotellet var greit og finne og overnatte i når vi var på gjennomkjøring til new york city.»