Eksteriør

Anmeldelser av InterContinental Suites Hotel Cleveland, an IHG Hotel

4 out of 5

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 572 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 274 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 92 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1003 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay close to Cleveland Clinic. Not too busy. Large and comfortable rooms.

8/10 – Bra

Justin

Likte: Renhold og overnattingsstedets bygg og tilstand
It’s was ok. Dated and a little dirty
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Barbara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was quiet except for some sirens i heard outside.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 25. mai 2024
Dear Barbara,Thank you for choosing InterContinental Suites Hotel Cleveland and for sharing your five-star rating! We are delighted that you had an enjoyable experience during your recent visit. It was a sincere pleasure to host you and we look forward to welcoming you back soon for another restful stay.Warm Regards,Julie BrownCluster Hotel Manager

10/10 – Utmerket

Steven

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was professional and accommodating. A Five star experience all around.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 18. mai 2024
Dear Steven,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. The next time you're in the area, please come back to see us at InterContinental Suites Hotel Cleveland!Warm Regards,Julie BrownCluster Hotel Manager

10/10 – Utmerket

Thomas

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It's just fine.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Thomas,Thank you for review and for giving us a perfect rating. It was truly a pleasure having you as our guest recently, and we hope you return the next time you visit Cleveland.Warm Regards,Julie BrownCluster Hotel Manager

10/10 – Utmerket

Inkey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
See above
Bodde her 1 natt i mai 2024
Svar fra General Manager den 9. mai 2024
Dear Kenneth,Thank you so much for staying with us at InterContinental Suites Hotel Cleveland. Our goal is to provide every guest with a wonderful experience, so we're thrilled that we could exceed your expectations. The pleasure was all ours, and we hope you'll visit us again soon for another unforgettable getaway.Warm Regards,Julie BrownCluster Hotel Manager

10/10 – Utmerket

Jennifer

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Close to hospital. Staff is always great. Come to Cleveland often and always try to stay here
Bodde her 1 natt i februar 2024
Svar fra General Manager den 2. mai 2024
Dear Jennifer,Thank you for your kind words about your stay at InterContinental Suites Hotel Cleveland. We're delighted you find our location convenient and appreciate the great service provided by our team. It's fantastic to know that you choose to stay with us during your visits to Cleveland. We eagerly await your next trip and the opportunity to host you again.Warm Regards,Julie BrownCluster Hotel Manager

10/10 – Utmerket

Haley og Franklin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service!
Bodde her 4 netter i april 2024
Svar fra General Manager den 22. apr. 2024
Dear Haley,It's wonderful to hear that your experience with our staff was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.Warm Regards,Julie BrownCluster Hotel Manager

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved this hotel. The rooms are very spacious, bathrooms are huge and clean, the bed was very comfortable. The restaurant and bar was wonderful, and we really enjoyed having Laura take care of us. I would stay here every night if I could.
Bodde her 4 netter i april 2024

8/10 – Bra

Steven

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
It was fine.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 1. apr. 2024
Dear Steven,We always appreciate hearing from our guests and we're glad you enjoyed your visit. If there's anything else we could have done to deliver a truly exceptional stay for you, please feel free to reach out to us offline and let us know. The next time you're in town, please come see us at InterContinental Suites Hotel Cleveland again.Warm Regards,Julie BrownCluster Hotel Manager

8/10 – Bra

Alexis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay! Only downside was there weren’t extra trash bags and sometimes when calling the valet the call didn’t get transferred to them so you’re waiting around with the valet not knowing you requested your car.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 27. mars 2024
Dear Alexis,Thank you for choosing to stay with us at InterContinental Suites Hotel Cleveland. We aim to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. However, we offer our sincere apologies for any concerns you had communicating with our valet and for any inconvenience this may have caused you. Your constructive comments are appreciated and will be relayed to our team as we continue improving for our guests. Nevertheless, we're glad this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose us again in the future.Warm Regards,Julie BrownCluster Hotel Manager

10/10 – Utmerket

Gary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean, bed and pillows very comfortable. Restaurant had good food. We will stay here again when we come back to Cleveland
Bodde her 1 natt i mars 2024
Svar fra General Manager den 27. mars 2024
Dear Gary,We enjoyed hosting you at InterContinental Suites Hotel Cleveland. It was our pleasure to check all the boxes for a great stay with our delicious restaurant and clean accommodations. You can always count on us for a comfortable stay. We'll see you again next time!Warm Regards,Julie BrownCluster Hotel Manager

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a little pricey, because of the proximity to the main campus of Cleveland clinic. But it’s a nice facility and the employees were friendly. The breakfast buffet is quite good. I don’t like to valet park, but you have to remember where you are and it’s best to just go ahead if you stay at this hotel and let them park your car. It took me three minutes to walk, but there is also a shuttle.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 6. mars 2024
Dear John,It's an honor to have earned your excellent rating of InterContinental Suites Hotel Cleveland! We're glad our location on the Cleveland Clinic campus was convenient. It's also great that you enjoyed our tasty breakfast buffet, handy amenities, and friendly hospitality. Thank you for your kind praise and we hope you'll return.

8/10 – Bra

Tyshawn

Likte: Personale og service og overnattingsstedets bygg og tilstand
Very professional
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lynda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

6/10 – Grei

Sergio

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
One of our double beds had several large brown dirty marks on the blanket . Looks like it was not changed. We called the main desk and they said they could not change them a that time, they just came a left clean sheets. The bathroom floor was not completely clean either. Staff was nice though.

10/10 – Utmerket

Ed

Reiste med partner, Forretningsreisende
Likte: Renhold og personale og service
Great place. Nice hotel with awesome service!! Highly recommend it for coming to Cleveland Clinic.
Bodde her 2 netter i januar 2024

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Romkomfort
Ok. Not fabulous
Service seemed slow. The room was adequate, but not very comfortable. I guess for a hotel typically used to house medical patients or family, it was OK but not fabulous
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Katherine P

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Andrew M

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is close to the Cleveland Clinic and very easy to get to the appointments using the shuttle bus.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Phil

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was extremely helpful and courteous, I stay here every year when I come to Cleveland Clinic for my appointments, wouldn’t stay anywhere else
Bodde her 1 natt i desember 2023

10/10 – Utmerket

John

Bodde her 1 natt i november 2023

10/10 – Utmerket

Rodger

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the suite, lots of room.
Bodde her 1 natt i november 2023

8/10 – Bra

Christine og Jamestown

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
we didnt get early room cleaning likre they send
Bodde her 5 netter i oktober 2023

10/10 – Utmerket

Cheryl

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A Great Place to Land!
This hotel was a good place to stay for having an appointment at Cleveland Clinic with a shuttle that runs every 10 minutes. The rooms were spacious & clean, and the beds were comfortable. The breakfast buffet was delicious and the staff was very welcoming & helpful. We wished the toilets had been taller and that there could’ve been patient discounts available for our stay. This wasn’t our first visit and it won’t be our last.
Bodde her 2 netter i oktober 2023

6/10 – Grei

Samuel

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Ioana

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

teoman

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A quiet place to stay - clean and comfortable
Bodde her 1 natt i september 2023

4/10 – Dårlig

Matthew

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Staff issues, but where doesn’t these days. Badly in need of updates. Shower very poor, food average at best.
Bodde her 3 netter i september 2023

8/10 – Bra

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Michele

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the time of your arrival till your check out you are treated with respect and kindness. Staff are always willing to provide any assistance you may need. The only negative was the bathroom door locked inside and you could not open it once inside the restroom. The staff said it would be taken care of ASAP. We would highly recommend this hotel!

2/10 – Forferdelig

Andreina

Bodde her 1 natt i september 2023

10/10 – Utmerket

Andrew M

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was OK.
Bodde her 1 natt i september 2023

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel. Staff is pleasant and professional. Don't love the valet only parking but I will say that they are very efficient.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Xiaoyan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean properties
Bodde her 3 netter i august 2023

10/10 – Utmerket

Joe

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Joeb
Very clean rooms and comfortable beds! Restuarant was EXCELLENT!
Bodde her 4 netter i august 2023

10/10 – Utmerket

Jie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the layout of the room. Sink is at outside of bathroom. Plenty of space. Bed is very comfortable. Valet parking only, have to call to get your car ready.
Bodde her 2 netter i august 2023

8/10 – Bra

Theresa

Bodde her 1 natt i august 2023

8/10 – Bra

Christine og Jamestown

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Fine
Bodde her 5 netter i juli 2023

4/10 – Dårlig

Chris

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Avoid for anything close to 4 star experience
Worst “4 star” hotel experience ever. Dirty room and property, mediocre to poor service, room had broken and shabby parts everywhere, pullout super uncomfortable (even for a pullout), no dishes or silverware in the “kitchenette”, stained sheets. Avoid this place at all costs. No idea how it’s gotten 8.6 stars from travelers, unless the Cleveland Clinic is fixing people up with no cost rooms that exceed their low expectations or something. This is a 2.5 star hotel at best
Stained sheets that they never even responded to requests to bing replacement for
Bodde her 2 netter i august 2023

10/10 – Utmerket

Anthony og Tiffin

Bodde her 2 netter i august 2023

10/10 – Utmerket

Jamila

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will book again!
We really enjoyed our stay and the bed was super comfy
Bodde her 1 natt i august 2023

10/10 – Utmerket

Tim

Bodde her 1 natt i august 2023

8/10 – Bra

Kevin

Bodde her 3 netter i juli 2023

10/10 – Utmerket

Rebecca

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I can’t say enough good things about the check in experience and staff! So friendly and truly went above and beyond to make you feel welcome!! Thank you!!
Bodde her 1 natt i juli 2023

6/10 – Grei

Ye

this is a step down from InterContinental Hotel.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Edward

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Carolyn

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juli 2023