Ballsal

Anmeldelser av Hyatt Regency Cleveland At The Arcade

4 out of 5
Hyatt Regency Cleveland At The Arcade
420 Superior Ave E, Cleveland, OH

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 598 av totalt 1008 anmeldelser." "
Rangering på 8 − Bra. 225 av totalt 1008 anmeldelser." "
Rangering på 6 − Grei. 103 av totalt 1008 anmeldelser." "
Rangering på 4 − Dårlig. 48 av totalt 1008 anmeldelser." "
Rangering på 2 − Forferdelig. 34 av totalt 1008 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Scott og Boise

Likte ikke: Fasiliteter
Beautiful historic property. Could use some additional lighting in room. Clean and convenient to restaurants and Rock and Roll Hall of Fame.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Jeffrey

Likte: Renhold og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Terrice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i april 2024
Svar fra Hyatt Regency Cleveland den 22. mai 2024
Thank you for the 5-star review, Terrice! We hope to welcome you back soon.

4/10 – Dårlig

Joel

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Nice building but way overpriced. The inside is unique being an old indoor Arcade mall but the rooms are exposed to the ground floor in an arena style setup. We got to be guests at weddings on Saturday and Sunday night whether we liked it or not. Loud and nothing special service wise. The 1890 Hyatt affiliated restaurant was ridiculously priced and service was basically non-existent except for the one gentleman doing coffee and water that was doing his best to manage the place. Look elsewhere.
Bodde her 3 netter i mai 2024
Svar fra Hyatt Regency Cleveland den 21. mai 2024
Thank you for your feedback, Joel. We apologize for the inconvenience you experienced during your stay. We'll take your comments into account to improve our service and address the issues you mentioned.

10/10 – Utmerket

myriam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra Hyatt Regency Cleveland den 21. mai 2024
Thank you for the 5-star review, Myriam! We hope to welcome you back soon.

8/10 – Bra

kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I didn’t get the room or view I reserved, but it was so late when I arrived I didn’t argue about it. The hotel is beautiful, and the staff was really nice
Bodde her 1 natt i mai 2024
Svar fra Hyatt Regency Cleveland den 21. mai 2024
Thank you for your feedback, Kelly. We apologize for any inconvenience regarding your room reservation. We're glad you found our hotel beautiful and our staff accommodating. We'll strive to ensure a smoother experience for your next visit.

10/10 – Utmerket

shawnata

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a beautiful place and friendly staff will be going again
Bodde her 1 natt i mai 2024
Svar fra Hyatt Regency Cleveland den 13. mai 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and we look forward to welcoming you back soon!

8/10 – Bra

James

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
I thought it was a great location . Nice hotel
Bodde her 1 natt i mai 2024
Svar fra Hyatt Regency Cleveland den 13. mai 2024
Thank you for your positive feedback! We're delighted to hear you enjoyed our hotel's location and amenities. We look forward to welcoming you back in the future!

6/10 – Grei

Taylor

Bodde her 1 natt i mai 2024

6/10 – Grei

Brandon

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pretty expensive per night for what you get. Bed and a toilet with sandpaper toilet paper. Clean though.
Bodde her 1 natt i mai 2024
Svar fra Hyatt Regency Cleveland den 13. mai 2024
Thank you for your feedback, Brandon! We're glad to hear you found our hotel clean. We appreciate your input regarding the value for price and will take it into consideration for future improvements.

10/10 – Utmerket

David

Bodde her 1 natt i januar 2024
Svar fra Hyatt Regency Cleveland den 22. mai 2024
Thank you for the 5-star review, David! We hope to welcome you back soon.

10/10 – Utmerket

Erika

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra Hyatt Regency Cleveland den 1. mai 2024
Thank you for your 5-star review, Erika! We hope to welcome you back soon.

10/10 – Utmerket

Peter

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located fall attractions in Cleveland
Bodde her 2 netter i april 2024
Svar fra Hyatt Regency Cleveland den 1. mai 2024
Thank you for your stellar review, Peter! We hope to welcome you back soon.

10/10 – Utmerket

Vijay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful architecture.
Bodde her 2 netter i april 2024
Svar fra Hyatt Regency Cleveland den 29. apr. 2024
Thank you for the 5-star review! We hope to welcome you back soon!

8/10 – Bra

Jennifer og Whittier

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hyatt Regency Cleveland den 23. apr. 2024
Thank you for your review, Jennifer! We hope to welcome you back soon.

10/10 – Utmerket

Jevon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the architecture and design of the hotel as well as the convience of the restaurant for late night food. Our only dislike is the volume of everyone at the end of the night. As beautiful the hotel is, that also made it difficult to escape the noise.
Bodde her 1 natt i april 2024
Svar fra Hyatt Regency Cleveland den 24. apr. 2024
Thank you for sharing your feedback with us, Jevon! We're delighted you enjoyed our hotel's architecture and restaurant convenience. We'll certainly take your comments about noise levels into consideration to ensure a more serene experience for all our guests. We appreciate your input and hope to welcome you back soon!

6/10 – Grei

Nancy og Mississauga

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Hyatt Regency Cleveland den 18. apr. 2024
Thank you for your review, Nancy! Based on your score, it seems we didn't meet your expectations. We hope to have another chance in the future to exceed them!

10/10 – Utmerket

Frank

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Hyatt Regency Cleveland den 18. apr. 2024
Thank you for the 5-star review, Frank! We hope to welcome you back soon.

6/10 – Grei

John

Bodde her 1 natt i april 2024
Svar fra Hyatt Regency Cleveland den 13. mai 2024
Thank you for your review, John! We hope to welcome you back for a better experience.

10/10 – Utmerket

Gwyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hyatt Regency Cleveland den 9. apr. 2024
Thank you for your 5-star review, Gwyn! We hope to welcome you back soon,

8/10 – Bra

CARL

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very cool venue, only drawback was the amount of empty storefronts in the arcade and surrounding buildings
Bodde her 3 netter i mars 2024
Svar fra Hyatt Regency Cleveland den 27. mars 2024
Thank you for your feedback, Carl! We're glad you enjoyed our hotel. We continually work to enhance the surrounding area and appreciate your insight regarding the storefronts. We hope to welcome you back soon for another great experience.

10/10 – Utmerket

lisa og Waldorf

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked the area, close to everything we wanted to do/see within walking distance. The hotel is nice with lots of food options in the building and shopping and restaurants close by. Beautiful building. Friendly staff. Like the valet parking.
Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 27. mars 2024
Thank you for your kind words, Lisa! We hope to welcome you back soon.

10/10 – Utmerket

Dennis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice location
Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 27. mars 2024
Thank you for your kind words, Dennis! We hope to welcome you back soon.

10/10 – Utmerket

Raymond og Port Chester

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location and ambiance was really great.
Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 27. mars 2024
Thank you for your kind words, Raymond! We hope to welcome you back soon.

8/10 – Bra

Allen og Wixom

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is a good location. The rooms were OK. Nothing special.
Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Cleveland den 27. mars 2024
Thank you for your feedback, Allen! We're glad you found our location convenient. We appreciate your comments on the rooms and will strive to enhance the experience for future visits.

10/10 – Utmerket

Beth

Reiste med familie
Likte: Personale og service
Quiet and historic
Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Cleveland den 27. mars 2024
Thank you for your review, Beth! We're delighted you appreciated the tranquil atmosphere and the rich history of our hotel. We look forward to welcoming you back in the future.

8/10 – Bra

morgan

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is elegant. My friend and I enjoyed our stay here. Friendly staff as well.
Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 27. mars 2024
Thank you for your kind words, Morgan! We're delighted to hear that you found our hotel elegant and enjoyed your stay with us. Our team works hard to provide all our guests with a welcoming and friendly experience. We hope to have the pleasure of welcoming you back again soon!

8/10 – Bra

Brent

Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 9. apr. 2024
Thank you for your review, Brent! We see you had a 4-star experience. We hope to welcome you back soon to better exceed your expectations!

8/10 – Bra

Shangke

Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 9. apr. 2024
Thank you for your review, Shangke! We see you had a 4-star experience. We hope to welcome you back soon to better exceed your expectations!

10/10 – Utmerket

chantelle

Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 9. apr. 2024
Thank you for your 5-star review, Chantelle! We hope to welcome you back soon,

10/10 – Utmerket

Christopher

Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 9. apr. 2024
Thank you for your 5-star review, Christopher! We hope to welcome you back soon,

8/10 – Bra

Doris

Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Cleveland den 9. apr. 2024
Thank you for your review, Doris! We see you had a 4-star experience. We hope to welcome you back soon to better exceed your expectations!

10/10 – Utmerket

Shaila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your 5-star review, Shaila! We hope to welcome you back soon.

10/10 – Utmerket

Jade

Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 9. apr. 2024
Thank you for your 5-star review, Jade! We hope to welcome you back soon,

10/10 – Utmerket

Erin

Reiste med familie og små barn, Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place to stay. The staff is super polite and accommodating.
Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your kind words, Erin! We're thrilled to hear that you enjoyed your stay with us and found our staff to be polite and accommodating. We hope to welcome you back soon for another beautiful experience.

10/10 – Utmerket

Luis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelent
Bodde her 1 natt i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for the glowing review, Luis! We hope to welcome you back soon.

10/10 – Utmerket

Mike

Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Cleveland den 9. apr. 2024
Thank you for your 5-star review, Mike! We hope to welcome you back soon,

10/10 – Utmerket

Madison

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were very friendly and SO helpful! Anything we needed they were able to help in a timely manor. Our bathroom sink was a sticky when it came to plugging and unplugging the drain but very minor complaint. Everything was above and beyond.
Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your kind words, Madison! We're thrilled to hear that you found our staff friendly and helpful. We appreciate your feedback regarding the bathroom sink and will address it promptly. We're glad you enjoyed your stay overall and hope to welcome you back soon!

10/10 – Utmerket

megan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it was very cute and such a romantic spot
Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your lovely feedback! We're thrilled to hear that you found our hotel cute and romantic. We hope to welcome you back for another memorable stay in the future!

6/10 – Grei

Brett

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your feedback, Brett. We are sorry we didn't meet your expectations on your recent stay. We hope to better serve you on your next visit to Cleveland!

6/10 – Grei

Bryan

Bodde her 1 natt i november 2023
Svar fra Hyatt Regency Cleveland den 12. mars 2024
We appreciate you taking the time to leave a review, Bryan. Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to better meet your expectations in the future.

10/10 – Utmerket

Staci

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is beautiful. Such a unique building. It is located within walking distance of so many things downtown.
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your kind words, Staci! We're delighted you appreciated our unique building and convenient downtown location. We hope to welcome you back soon for another enjoyable stay.

10/10 – Utmerket

Alexa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was absolutely amazing! Clean and quiet… the beds are so comfortable.. ill be returning soon!
Bodde her 1 natt i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your wonderful feedback, Alexa! We're delighted to hear that you had such a fantastic experience with us. Looking forward to welcoming you back soon!

10/10 – Utmerket

Cynthia

We would come back again
Bodde her 2 netter i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your 5-star review, Cynthia! We hope to welcome you back soon.

10/10 – Utmerket

Jodi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful building and spacious rooms. staff were excellent. Helpful, friendly, welcoming.
Bodde her 1 natt i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your kind words, Jodi! We're delighted you enjoyed our beautiful building, spacious rooms, and experienced excellent service from our helpful and friendly staff. We look forward to welcoming you back soon!

6/10 – Grei

Vince

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I am not happy about the fact that we wanted a room with two queen beds but they only had one room with a king bed. As Seinfeld would say apparently they don't understand the meaning of a reservation.
Bodde her 1 natt i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for taking the time to share your feedback with us, Vince. We sincerely apologize for any inconvenience you experienced regarding your room preference. Our hotel primarily offers rooms with two double beds, and while we strive to accommodate all requests, availability can sometimes be limited, as was the case during your stay. We understand your frustration and assure you that we are continuously working to improve our reservation process to better meet our guests' needs. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more seamless experience.

10/10 – Utmerket

Brianna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for the 5-star review, Brianna! We hope to welcome you back soon.

10/10 – Utmerket

Ellen

Likte: Overnattingsstedets bygg og tilstand
The area was so convenient to restaurants and bars. The hotel was unique in appearance.
Bodde her 3 netter i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
We're delighted you enjoyed the convenience of our location near restaurants and bars, as well as the unique appearance of our hotel, Ellen. We strive to provide a memorable experience for all our guests and hope to welcome you back soon!

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold og personale og service
Great location and super staff. Property is somewhat run down and needing upgrades.
Bodde her 3 netter i februar 2024
Svar fra Hyatt Regency Cleveland den 12. mars 2024
Thank you for your feedback, Paul! We're glad you appreciated our convenient location and helpful staff. We take your comments about the property condition seriously and are actively working on upgrades to enhance the guest experience. We hope to welcome you back in the future to enjoy our improved facilities.

2/10 – Forferdelig

Val

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
It’s ok
My experience was ok..that’s all that’s it just ok.
Bodde her 1 natt i februar 2024
Svar fra Hyatt Regency Cleveland den 16. feb. 2024
Thank you for taking the time to share your feedback with us, Val. We always strive to provide an exceptional experience for all of our guests, so we regret to learn that we fell short of meeting your expectations this time. Your feedback is invaluable to us as it helps us identify areas for improvement.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a truly outstanding experience.