Rom – deluxe, 2 queensize-senger, ikke-røyk | Strykejern/-brett, wi-fi (inkludert) og sengetøy
Sjekk tilgjengelighet

Anmeldelser av Fairbridge Hotel Cleveland East

3 out of 5
Fairbridge Hotel Cleveland East
28600 Ridgehills Drive, Wickliffe, OH

Anmeldelser

6,0
Rangering på 10 − Utmerket. 181 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 218 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 208 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 164 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 234 av totalt 1005 anmeldelser." "

5,8/10

Renhold

6,8/10

Personale og service

5,4/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Eric

Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Nice room
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Eric

Likte ikke: Renhold og fasiliteter
Smells really bad
Bodde her 1 natt i mai 2024

6/10 – Grei

Homico

The property was Kool.. room was clean. Bathroom could use some maintenance around the tub area... I didn't like the fact the housekeeper entered my room I was a weekend stay ( they don't suppose to clean weekend stays ).. they entered & cleaned & took about $6-8 bucks worth of change I had on the dresser & tossed all of my receipts
Bodde her 1 natt i mai 2024

4/10 – Dårlig

renee

Likte ikke: Fasiliteter
No phone, no ashtrays in smoking room
Bodde her 2 netter i mai 2024

10/10 – Utmerket

CRAIG og santa ana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is currently being renovated. I was happy with the condition of my room that was recently renovated. When completed I believe this will be an excellent hotel.
Bodde her 2 netter i april 2024

6/10 – Grei

Safwan

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Good There was no internet
Bodde her 2 netter i april 2024

8/10 – Bra

EDWARD

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property needs some serious upgrading and maintenance. While we just needed a place to sleep, the room looked 'worn' It was not very well lit. We really were not sure if the room was dirty or not, but the shower tiles had mold and there was no stopper in the sink so you could see the "crud' in the pipes. There was no toilet paper holder so there was just a loose roll or toilet paper. We slept well because we were tired. The room had a refrigerator and someone had spilled something in there and it had not been cleaned up when we arrived.
Bodde her 1 natt i april 2024

8/10 – Bra

Michelle og Las Vegas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

4/10 – Dårlig

Valerie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

4/10 – Dårlig

Candace

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

4/10 – Dårlig

Edgar

Reiste med partner, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hit with smell of weed as soon as you walk down thw hallways. Fights breaking out in and outside of facility. 8pm check-in: no staff in sight. 3 different groups waiting to be checked in waited 15 - 20min untill staff showed up. Carpet coming up bad in room. NO WATER PRESSURE in shower. No hot water in sink. Wont stay here again. Dont recommend.
Bodde her 2 netter i april 2024
Svar fra Management den 17. apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. Our team is always here to assist with any concerns, and we assure you that your feedback will be shared with the relevant departments for improvement. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

6/10 – Grei

Kimberly

Likte: Personale og service
Clean enough. Staff was good. Needs coffee!
Bodde her 2 netter i april 2024
Svar fra Management den 17. apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. Our team is always here to assist with any concerns, and we assure you that your feedback will be shared with the relevant departments for improvement. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

10/10 – Utmerket

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay. Thank you!!
Bodde her 1 natt i april 2024
Svar fra Management den 17. apr. 2024
Thank you for staying with us. We value your business and we hope welcome you back again soon.

4/10 – Dårlig

Jason

Bodde her 4 netter i april 2024

4/10 – Dårlig

alejandro og Columbus

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
no hay servicio de limpieza eficiente
Bodde her 2 netter i april 2024
Svar fra Management den 17. apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. Our team is always here to assist with any concerns, and we assure you that your feedback will be shared with the relevant departments for improvement. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

6/10 – Grei

Gerald

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Price and size of room
Bodde her 2 netter i april 2024
Svar fra Management den 17. apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. Our team is always here to assist with any concerns, and we assure you that your feedback will be shared with the relevant departments for improvement. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

2/10 – Forferdelig

Ana

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Amber

Bodde her 1 natt i april 2024
Svar fra Management den 17. apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. Our team is always here to assist with any concerns, and we assure you that your feedback will be shared with the relevant departments for improvement. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

4/10 – Dårlig

Rex

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location, convenient to Cleveland without being downtown and paying high rates. Very dirty room, was clear it wouldn’t get cleaned during our 4 night stay. Picked up cleaning supplies and did so ourselves. Staff outwardly friendly but unresponsive to requests. Refrigerator cord wouldn’t reach the outlet. Bedside lamps had to be moved to opposite side of room where outlets located, apparently where the original interior design intended. Very loud heat/ac, no option to run fan continuously. Key card had to be reset every day. Obviously not the no smoking room we requested. Strong cannabis and tobacco odors. Not suitable for families, better suited for hourly needs.
Bodde her 4 netter i april 2024

8/10 – Bra

Mamuye

Bodde her 1 natt i april 2024

4/10 – Dårlig

Russell

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dated room, sub-par bed, acceptably clean.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Tamara

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I
Bodde her 1 natt i april 2024

4/10 – Dårlig

Delshawn

Forretningsreisende
Likte ikke: Renhold og fasiliteter
This place has a lot of potential but management didn't really seem to care to listen to my concerns so now I have to publicly voice my opinion...When you 1st walk in it's a 50/50 chance that someone at the front desk will even be there to check you in. Not sure what they are doing but I think they leave the front desk unattended for long periods of time because they are cleaning rooms and renovating them. Which leads me to me to my next issue severely understaff in the housekeeping department which is why some rooms are rushed thru and halfway done. The worst thing about this place was the rooms don't have microwaves in them You have to get on the elevator to go down to the lobby and use the 1 in the lobby. Yes! 6 FLOORS in this hotel has to Share a microwave in the lobby thats probably not gonna be clean. It says there is an Ice machine on the 3rd floor but it's not it's nothing there. If you plan on staying an Extended period of time (1 Week or more) you have to ask multiple times to have your room serviced or it won't even tho I did see my room on the list to be serviced it wasn't done when they did come it was 2 days later. The housekeepers don't really clean thoroughly
Bodde her 3 netter i april 2024

6/10 – Grei

Delshawn

Likte: Personale og service
Its inconvenient that 6 floors has to share 1 microwave in the main lobby.
Bodde her 4 netter i mars 2024

8/10 – Bra

Milka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were friendly & professional. Thank you!
Bodde her 1 natt i mars 2024

8/10 – Bra

Enrique

Hotel viejo parcialmente remodelado, al que le falta mejora en la calefacción (ruidosa, anticuada), mejor servicio (no había nadie en el front desk al check in), y muebles y aparatos antiguos. Falta mejorar la limpieza.
Bodde her 1 natt i mars 2024

6/10 – Grei

TayVaun

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og fasiliteter
Rooms look nasty toilets dirty the only place they have around is a gas station
Bodde her 4 netter i februar 2024

4/10 – Dårlig

Joshua

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Angel

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hotel overall is run down and poorly maintained. Just a bunch of DIY jobs in an attempt to update the place... and it shows! The rooms are shabby, old and dirty. No lobby furniture...just looks cold and uninviting. Christmas lights hanging over the check-in area as decor. You guys really need a professional to come in and spruce up the place even if that means increasing prices. The staff were nice and efficient!!!!
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Caitlyn

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was not clean. Bed linen was dirty and had black-like materials on it. Stains were on the walls. The fridge had mold in the bottom of it. Not happy whatsoever. Ended up leaving to get another hotel for the night.
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Amanda

Reiste med familie
Likte ikke: Personale og service
Overall property was clean enough. Crumbs in bed. Cigarette smell in room and cigarette holes in wall. Beds and pillows comfortable. At check in tried to charge more for deluxe because "out of my room I booked, " which was a double queen. For the price was reasonable.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Maura

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
No sirve este hotel

10/10 – Utmerket

CYRE

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is good!

8/10 – Bra

Woodrow

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Onthwon

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Dave

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
No remote for the TV. No drain plug for the tub - unable to take a bath.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Felicia

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty…STAY AWAY
Entering the lobby and we were impressed. Although it smelled like ramen I was optimistic that the hotel was going to be nice. We got to our floor and there was no heat in the hall, we went in our room and it was freezing. We turned the heat on and it worked so I was surprised. Nothing was very clean and I’m pretty sure they don’t own a vacuum. Bathroom still had hair on the floor, and the ceiling…not sure how that happens. We were staying for a concert so we weren’t going to be in the room long at all. The fridge froze my salad I had bought for after the concert so I went to bed hungry…woke up frozen myself because the heat stopped working in the middle of the night. I definitely wouldn’t stay there again.
Bodde her 1 natt i februar 2024

8/10 – Bra

Sory og Euclid

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
I
Bodde her 3 netter i februar 2024

4/10 – Dårlig

MICHELLE

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The man at the front desk was very help and very nice. The place is dirty. I walked into a dirty room. I changed rooms and the next room the curtains did not close. The window had sheer curtains. I needed blackout curtains. You can see that they are working to improve.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Pamela

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
There was not a microwave in the room or a coffee pot, the ONLY microwave was in the lobby and it was disgusting it looked like it has never been cleaned. I had an ironing board but no iron. No breakfast either, at least some donuts would of been nice? For the price something's need to change. Room was clean. Entrance looks magnificent but the lack of things in the rooms needs to change especially a microwave.
Bodde her 2 netter i januar 2024
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

2/10 – Forferdelig

Drucilla

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room I stayed in was dirty NOT CLEAN the lobby was empty no chairs or decorations will not stay there again
Bodde her 1 natt i januar 2024
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

4/10 – Dårlig

Nathan

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Only remodeled the Lobby. The Rooms need Major improvements
Bodde her 1 natt i januar 2024
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

10/10 – Utmerket

Mario

Forretningsreisende
Bodde her 1 natt i januar 2024
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

6/10 – Grei

Vitali

There was a problem to connect to the Internet for both: a cell and a notebook. A heater could be quieter
Bodde her 1 natt i januar 2024
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

6/10 – Grei

Roderick

Likte ikke: Fasiliteter

4/10 – Dårlig

Jennifer

Reiste med partner, Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staff was very nice and accommadating they just didnt have housekeeping for multiple days
Bodde her 2 netter i desember 2023
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

10/10 – Utmerket

Erica og Euclid

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 1 natt i desember 2023
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

2/10 – Forferdelig

Janet

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og fasiliteter
Heater was very loud in room. Elevator didn't work well! 6th floor was not heated, very cold!
Bodde her 1 natt i desember 2023
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

2/10 – Forferdelig

Kelly

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.

8/10 – Bra

David

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The rooms were nice size and clean. It would have been nice to have some coffee availibe somewhere, either a small coffee pot in the room or somewhere in the lobbie.
Bodde her 1 natt i desember 2023
Svar fra Management den 31. jan. 2024
Thank you for taking the time to leave us your valuable feedback. We value your business and hope to welcome you back again soon.