Hoteller i Cleveland Heights

«Kool»

«A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. »

«Staff was friendly, I would recommend this hotel.»

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«TV service or internet did not work. Complained, they put us in another room TV still didn’t work. Left and was told to call in the morning to speak with manager. She was rude and not helpful at all»

«N»

«Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!»

«Breakfasts were great»

«The property and rooms were very clean and the staff was very friendly and helpful. The only “negatives” I have was that is no light over the desk, nor a lamp. I had to work remotely during my stay, so that was a bit of an issue. There was no microwave in the room either, which I am use too. Additionally, there were no “guest” ice machines to be used. Had to go to the front desk to ask for ice, then they went to the kitchen to get it. Other than those inconveniences, everything else was ...

«Super friendly staff. Be sure to use the available shuttle from the airport. A great amenity. Do not use the gysy cabs!!»

«Very quiet for its close proximity to the airport.»

«Make sure to bring your own soap,shampoo,they dont want to give you much,this place is old,elevator is very slow.»

«Rooms were very nice for the price point. Staff was super rude to every customer. Should definitely work on customer service.»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Room was clean , but bath had bad smell , no room service if you are staying longer then one night, mattress had yellow stains under the sheets. Only one elevator was working.»

«Clean room. The lobby smelled amazing. Only issue was no housekeeping cleaned our room for fresh towels. But other than that great time»

«Fint oppusset hotell! Gode senger og fine rom. Kunne vært bedre frokost, tomt for egg da vi spiste. Lite utvalg av pålegg. »

«Clearly the room was worth the value. Not great and not bad»