Hoteller i Clermont

«Fresh ground / brewed coffee offered 24 a day! Comfortable beds, very clean rooms and common areas, friendly staff and everything you may need is offered (sleep kits, ironing board and iron, mini fridge, safe, etc..) The only thing missing was an updated TV that can stream content. I’ll be seeking out other locations for travel in the future.»

«It was a little out dated and musty. The staff was really nice.»

«Absolutely enjoyed our four-night stay at the Jailer’s Inn—great location with several great restaurants and taverns close by. The Bourbon Trail with several world-renowned distilleries, is also close by. Paul, the owner, and all his staff were extremely welcoming. The breakfast each morning was delicious. Private parking is available too!! A definite place to enjoy Bardstown and take in the area's history. We will be back!!»

«When we walked in the front door, the entry and lobby smelled so good - EVERY day. Our room and bathroom were very clean. AC was wonderful. Room was spacious. The bed and pillows are very comfortable. Christina at the front desk was always warm, friendly, cheerful and helpful- no matter the time of day. She is a HUGE plus to this location. Breakfast was exceptional for a "hotel breakfast." Suggestion: More lights are needed on the side of the room above the fridge/TV/dresser area. Too dark on ...

«Clean room. Good breakfast»

«There was a group in the lobby that was VERY loud that was there from the time we checked in (about 8) until after midnight even though they had posted quiet hours starting at 11. When we finally called the front desk to complain and ask why quiet hours weren’t being observed they said they don’t enforce them until someone complains.»

«Quick checking. Room was clean amd quite.»

«I would like to say I tried to give high marks. However, it was...meh. Liked Best: evening front desk ladies were friendly and helpful, location - not downtown but close, bar and pickle ball area "looked" nice, a/c in the room worked great Better next time: placed in the handicapped room though it seemed way below capacity, room had the bare essentials (one seat, no trash can, TV issues connecting to network, no clock, no dresser), eyeholes in door were covered with wadded up toilet paper, ...

«No towels in room on arrival. When I went to desk to request towels I was told they couldn’t dry linens .Fire doors opened to stair wells no closed due to carpeting . Elevator inspection expired. Pool was not maintained: slime residue on pool. I had bathed grandson in antibacterial soap. Door to pool area was rusted, safety closure not functioning , propped open with a towel. Ants on multiple surfaces in our room . Required me to clean room with sanitizing wipes. Fire occurred Sunday morning in ...

«It rained in the window and the A/C unit got wet. I had to cut the unit off. The staff put towels on the window seal and over the A/C unit to keep them from getting any wetter»

«The front desk staff was very accommodating and friendly.»

«A amazing facility»

«This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.»

«Room is dated but clean»

«Our stay at The Trail Hotel was absolutely wonderful! From the moment we arrived, the staff made us feel welcome with their friendliness and exceptional service. The room was spotless, comfortable, and beautifully maintained, making it easy to relax and enjoy our stay. The food was another highlight—every meal was delicious and exceeded our expectations. It’s clear that great care is taken in every aspect of the guest experience. We truly enjoyed our time at The Trail Hotel and would highly ...

«Thanks»

«Breakfast was bleak to say the least. No sugar free options and no protein at all. So if you enjoy the convenience and value of a free continental breakfast, this is not your place»