Hoteller i Clermont

«The front desk clerk was good and nice. But let me tell ya the manager Chelsie tomblin was useless. Her front desk clerk let her know that her hotel was out of laundry supplies and nothing was done. I went and got my own. Just to come back to find out they had no quarters. Then the front desk clerk asks permission to get change and she told him NO. She said I needed to leave again and get my own change at a different business. The hotel was out of towel and I had to keep asking for pool ...

«The lobby area was really nice. The staff was very friendly and helpful. I wish I could've stayed longer.»

«Unfortunately our room had a jacuzzi sunken tub. We are 80 plus and couldn’t risk falling so we didn’t have a shower. I think they should let people Know this. We didn’t have time to check to see if all rooms were the same And our room on the first floor overlooked the indoor pool which didn’t close until 10pm. No problem with kids playing on the Pool but we would Have requested a different room. We book our room months on advance. Before booking people should call the hotel direct to ask ...

«Staff was wonderful. Pool/Hot tub was fantastic.»

«I will stay there again»

«Alexis checked us in and was very helpful when we needed towels or anything for our room. We stayed in 106 and it had it's own private entry way. The only thing was that it was next to the conference room and they did have a meeting one day while we were there and could hear them before the meeting started. We didn't mind that but some people might. The room was clean and neat. The Tavern next door has free breakfast from 8-10 a.m. it was really good and the staff was very nice. Parking is ...

«Staff was friendly, helpful and professional.»

«I think the breakfast bar could have been kept a little bit cleaner since there was a lot of kids.For whatever reason, this weekend at the facility. Overall everything was amazing. I don't believe though that the staff should be outside at the entrance.Smoking. p s you may want to change the sign on 245 to read ,Sparks by Hilton. The old one is still up that says Hampton. Inn, by Hilton.. that sign is very dirty and hard to read.»

«We were disappointed the pool was closed for our entire stay but nothing was done to compensate for the closure, we weren't made aware it was closed until after check in. A few Hilton Honors points or a discounted room rate would have been nice. The rooms are very basic not a lot of sitting to visit with friends without being right out front with everyone else. Room was clean and staff was friendly nice place for overnight stay, but for long term stay not enough amenities for my liking. No ...

«The shower door leaked. We could not use the swimming pool at all. Staff was friendly.»

«Yes parking was good and stafff was helpful. The AC kept the room cool and comfortable. »

«There was a full ashtray on the table outside of our room. The floor was filthy. The bathmat towel in the floor was brown with dirt. Disgusting. Didn’t have our reservation.»

«Nice place for stop while traveling»

«Our suite smelled HORRIBLE. It was obvious that dogs have stayed in this room (201) and the odor was very bad. This property is only 6 months old. I purchased a Glade Plug-in but it didn’t help. The blinds were broken and would not close. We had to stuff pillows at the window to keep light out in the early morning. Maintenance was requested but never arrived. Overall cleanliness was good, just a horrendous odor. Staff was friendly. Breakfast was just so-so. As a diabetic I would like to see more ...

«Clean room»

«It was clean and confy bed»