Hoteller i Clearlake Highlands

«We will definitely come back. I got what I expected: a clean room, great location at a reasonable price. Cons: Some towels had black stains, some of the furniture was oversize in the room and our mattress pad cover had stains on it. There definitely is some maintenance that could be done to improve the property. Pros: location location location! It was RIGHT on the lake but better: the Highlands Park was a quick walk and we caught 9 fish rather quickly (we are catch and release). The room was ...

«Very friendly staff, clean room, decently comfortable beds, quiet place, easy to walk to breakfast. The pool was out of order, but that was mentioned at the time of booking, so not too big of a deal.»

«Receptionist at desk very helpful. she got me checked in early with no issues. then in the morning after we checked out they provided assistance in getting our forgotten item in the room. it was brought down to lobby for us. very friendly and professional.»

«Everything was satisfactory.»

«Room smelled like smoke and it was noisy. It was adjacent to another room through a door. I could see light from the other room under the door and conversations as if they were in my room. Very noisy and not to private »

«Very clean everything was there that I needed.»

«The room was disgusting, not cleaned at all.»

«We had no good experience with this place. The cottage wasn't ready even when we arrived late. The next day the shower wasn't working and we had no hot water for a long while. We were traveling with a toddler so the lack of water made everything more complicated. They gave us a complimentary bottle of wine because the cottage wasn't ready on time, but the overall experience is still bad.»

«The room had a burned out light which they did not replace on request. The safety latch on the door was broken and they did not repair upon request.»

«Where do I begin, property is so dirty. Spider webs everywhere, mosquitoes every where, we couldn't open our room door as it was full of mosquitoes. They were everywhere. This property is beautiful but very terribly kept. There are no cleanings being done to the room and its just disgusting. Bathrooms are terrible. Our bathrooms knob was broken and it had a note on it saying sorry I am broken hold me to turn the water on. Shower itself is so tiny that you get chlostrophobia. Just DON'T GO THERE. ...

«Room was ok except the floor was dirty. There was no ice bucket. I asked for a wakeup call and was referred to the alarm clock which didn't work. I picked up trash off the lawn. There was cardboard left behind the ice machine. Ducks swam in the pool. They also pooped all over. Room and price were perfect for what I needed however more energy could be put into making the property attractive. »

«Clean, friendly»

«So cute and clean, wish I would have had more time to spend on site!»