Hoteller i Claremont

«I am writing to file a formal complaint regarding the treatment I received during my recent stay. While enjoying the water park, I received a call from the front desk stating that I was supposed to have checked out that day. I explained that my reservation was for two nights ending on the 28th and that I had my confirmation number. Rather than verifying my reservation, the front desk employee repeatedly insisted that I leave and stated that she would "hate to throw my belongings out of the ...

«This is top of the line, first-class resort. My jaw dropped and I fell in love. What a great campus, facilities, and rooms.»

«Loved the location. Bearing able to walk to everything. Staff was friendly and helpful. The rooms were very clean. The breakfast wasn’t much and the staff in there wasn’t as good as the rest of the hotel. The hotel overall just needs some updates and upkeep. Starting to look run down, but so was the visitor center.»

«Very close to Water Country and just a few miles from BG. The linens were not the cleanest so we asked to clean ALL of our linens the second night. There were still “questionable” stains. The mattress pad had blood or something on it and it was still there even after we asked to clean it. Very stingy with linens and soaps too. Had to ask for more each night. Shower leaked into the floor because of a gap in the bottom of the door. Overall it was a fair stay. Beds were cozy.»

«Spacious room with microwave and fridge.»

«Overall great place great time — especially for the kiddos»

«Overall my stay was OK. Upon arrival I was not able to check in on time because my room was not available due to hotel being reserved to capacity, which caused me to have a 1 hr delay in check in. The hotel receptionist (Urania)was somewhat pleasant however, made some remarks that my particular room wasn’t ready because I had to wait for a handicap room, I stated I did not book a handicap room. Then, she stated that since I booked via Expedia that, I have the cheapest room, so I had to wait for ...

«Lobby had a strange odor probably from the indoor swimming pool on the first floor. Room was spacious but the bathroom set up was not good. The shower and toilet were in a space that looked like a prison bathroom painted a horrible color with not enough hooks for wet towels or bathrobes. The sink was outside the toilet room but had no door so you could not turn on the light to use it until everyone was out of bed. The light shined right into the eyes of anyone in bed. The breakfast area was out ...

«Beautifully maintained. Helpful and friendly staff. Walking distance to Historical Colonial Williamsburg.»

«Breakfast was okay.»

«Hotel was very clean. Convenient location. Helpful staff. Great for family or weekend getaway to Williamsburg. Would go back.»

«The European tapestries and decor was unique and the overall experience was excellent. I requested a champagne bottle be left in the room before I arrived and the staff had it ready! Great experience and I’ll be coming back.»

«Avoid at all cost. We ended up staying the night elsewhere, after the first night, because of how disgusting the room was.»

«Positive sider: Stort fint, rent rom med gode senger. Pene Omgivelser, kort vei til de gamle husene. Kort vei til golfbanen. Negative sider: innsjekking i et eget hus langt fra hotellet, ingen hjelp til å finne riktig hotell. Ikke en ansatt til stede på hotellet. Frokost var skuffende: "snacks", kaffe i poser til automat, pappkrus, juice i flasker, ingen glass. Bassenget som vises på hotellets bilder lå et helt annet sted.»

«Convenient location.»

«The breakfast was not well supplied and overcrowded. The room was only partially made up and supplied on the only one day in a three-day stay.»

«A little skeptical due to some previous bad reviews, but we had a fantastic stay in a spacious, clean and nice apartment. Will definitely come back.»