Hoteller nær City Market

«The airline lost my bag. The hotel told me repeatly that my bag was on its way. Lots of times I was informed it was just about to arrive. It finally arrived 45 hours after my check in. I don’t know if it was incompetence or what it was, but I’d expect a classic 5* hotel to either retreive my bag (i’d be happy even if it had cost me $300) or get someone else to get it for me. The staff in the execetive lounge was very friendly. »

«Staff was very courteous and helpful. 10/10 there. However, the hotel is situated next to a mosque. So, the noise of all the broadcasts was unbearable. And it was ramadan, so the noise was even more frequent than usual. Had to change my hotel within minutes. If you’re muslim, perhaps this would fit in with your travel plans. I’m not, though, so it was an unfortunate incident for me.»

«Hotel is in a shopping mall building, so when arrive late, it can be a bit challange to know where to go»

«I have stayed at this heritage hotel before, and was in no doubt that this would be the place I would stay this time. A wonderful place with an excellent and well trained staff.»

«Lite rom. God seng (hard madrass) Hyggelig personale. Kloakklukt på badet. Ingen hånd holdt dusj og ein dusj som spruter vann overalt. Mangler skilt på hotellet som viser vei til bar, restaurant, basseng, treningsrom osv. Var frokost inkludert når eg bestilte, men ved innsjekk var det ingen frokost inkludert. Testa aldri ut frokosten. Dette er eit Hotels.com problem. Ikkje hotellet. Ikkje første gang dette skjer. Veldig dyrt i baren/restauranten. »

«All over friendly personnel. But a very impolite boy who delivered us food. Such is a really turnoff»

«Helt greit opphold. Fikk først et lite rom uten skrivebor, men fikk straks et større rom da jeg ba om rom med skrivebord. Eneste aber var dårlig arbeidslys. Døgnservis særlig bra siden man ofte drar og ankommer om natten når en skal fra Europa»

«The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!»

«Asante And Naomi were helpful. The apartment is lovely and well presented. Out of 30 properties i have stayed at in Kenya, this is highly ranked. The price is very reasonable to what you get. »

«Veldig slitt!! Lite miljøvennlig, setter inn nye flasker med sjampo osv. selv om det er mange vask igjen i de gamle. Bytter også håndklær hver dag selv om de henges opp. »

«Staff were very friendly and helpful. The breakfast buffet was nice, and we were able to get packed lunches to go the days that we needed them»

«God price, central and near mall and restaurants. Building and rooms are very outdated even that can bring a charm for someone. Friendly stuff, except that I ordered a tv remote I never got and also no toalett paper. Needed to take it from a neighbor room where no one stayed, door was open. Nice to sit outside on the balcony area to relax, drink and eat.»

«Very good location. Staff very welcoming and helpful. Rooms recently redecorated, clean and comfortable. Restaurant was very slow at lunch and dinner which meant we sometimes went out. Breakfast had diverse options and efficient. Overall highly recommended as a good value hotel in the city centre.»

«Nothing but great things to say about my stay. Rooms were impeccable, service was 100%. Would stay there again without a doubt. Location is great for pick up for tours in the area, easy walking distance to markets and just a beautiful building inside and out. The lady at the front desk and the manger on duty were extremely helpful and just nice people.»

«The shower water was cold. There was a leak on the shower glass door that made the shower to flood after every use. Basically the facility is getting old. The receptionist and cleaning staff were very nice and pleasant. I would come back if they gave me hot showers »