Hoteller nær City Island

«Clean place»

«Who knew there is no elevator here and that all your luggage has to be carried up and down multiple flights of stairs to get to your room. It was a nightmare. I didn’t ask for a handicapped room on the first floor but you should. Add in renovation work and we had to walk the whole length of the building multiple times… and negotiate those steps multiple times whenever we went to our room. My luggage fell down a flight of steps on the process and several things broke. And o was totally ...

«Bathroom needs to be stocked anytime you run out of items like toilet paper. Thanks.»

«Breakfast was ok. »

«Room was so clean and the bed mattress was so comfortable»

«Great experience »

«Staff was super friendly, breakfast was good. The pool looks nice but was too busy with a lot of people for us to want to go in and try it out. Bed felt small for 2 people like a full size. I wish it was a queen. »

«The customer service here is truly next level. I felt so comfortable and welcomed — genuinely at home while receiving amazing care throughout my stay. I stayed here during my graduation celebration, and the staff went above and beyond by surprising me with a congratulatory card and a thoughtful hamper, which made the experience even more special. The staff and service were exceptional, and the front desk staff member, Tigi, especially stood out as a genuinely awesome person and host. The rooms ...

«I feel like this hotel is very overrated on Expedia. It felt average in most aspects. Our room was on the first floor by the side entrances... We heard slams each and every time someone went through that door, it was annoying to say the least. Staff was kind and place was clean, but it didn't feel like a 9/10 experience. Bed was meh, pillows were awful, and the noise from outside my room was unbearable. This hotel is overrated to say the least.»

«Staff was friendly and helpful. Lobby area smelled clean, and our room was cleaned well. We got a room with a King bed and pull out sofa and there wasn't any extra bedding in the room so we had to ask at the desk for sheets and pillows for the pull out. We got a noise complaint from downstairs for pulling out the couch as it was pretty loud, and sound proofing could be better in the rooms. King sized bed was comfy, but the pull out was not. Breakfast was pretty good with eggs, sausage and ...

«Nice size room»

«A very good hotel. Smiling people , good service ang good breakfast. The wi fi was bad for us coming from another country. It was supposed to be free and good , but is was really bad. But some guys working there was very helpful and came up with a good solution anyways. Good service indeed. »

«The propert and rooms are really nice. I would stay again. The reason I gave it a lower rating were for the following reasons: 1. Often front desk staff was not to be found. Actually, I would see them in back office just talking. Front desk should always be up front. And that was the problem with number 2: Breakfast, a large, multiple family members with lots of kids. They were running around, yelling, parents not addressing it. I look at front desk. Nobody. Like they were hiding from racket, ...

«I absolutely loved my stay at this hotel! Everything was clean, comfortable, and welcoming from the moment I arrived. I truly enjoyed my experience and would definitely stay here again. Highly recommended! ⭐️⭐️⭐️⭐️⭐️»