Hoteller nær Cinemark Columbia Snowden

«They don't really have a 'in house restaurant with drinks and food'. It's a coffee counter under the Starbucks logo. When we checked in Sunday afternoon it was closed - we were informed it would open at 7 am, they only do breakfast. When I came down again the next morning it was still closed, and I was informed that 'for the time being they are closed on Monday' - they said it was a staffing issue. NONE of this was evident from their website - we had a morning appointment and had we known we ...

«Staff was excellent in all aspects of customer service. Property was very well maintained»

«We had a nice comfortable stay.»

«The property had a weird smell. Every night I got a very strong smell of cigarette from the washroom which makes me think that their venting system has some problem. The staff weren’t courteous at all. They initially assigned me a wrong room and when I went into the room, there was a person inside already. When I told them about it, they didn't say anything and gave me another room, as if it was a normal incident.»

«I stayed here for an overnight trip in May 2026»

«Breakfast was good»

«Excellent stay»

«Awful»

«It was sad that these rooms were renovated. They were not. It felt like I was back in the 1970s. The room smelled old. The appliances and furniture were old. Definitely not worth the price at all. If I could have checked right back out and gotten a full refund we would’ve done so. After check-in, we left to get something to eat and then we left very early in the morning.»

«Very clean room, nice staff, beautiful property, spacious areas, high quality amenities, room, lobby, etc.»

«We'd stay here in a heartbeat. Extremely convenient location. Very well maintained. Large rooms. Quiet even when full.»

«We just happened to be there with several soccer teams and it was loud, noisy and very disruptive the whole weekend»

«Hotel is pretty but nowhere near what you would expect for autograph. Upon arrival, none of the outlets near the bed were working. When I notified the staff, they pretty much told me that they should be and if they aren’t, well then sorry because there’s nothing they could do. The second issue was that our shower was not cleaned. The seat of the shaper had dried conditioner clumps and hair stuck to it. We woke up our second morning to the toilet above us flooding our bathroom floor, covering ...

«The hotel and room were immaculate and the staff was very friendly. In addition, the room was large and had everything I could want. I also used the gym which had everything I needed.»

«The air conditioning was not working in room 124, so after 2 nights we moved to 118. It did not work either; another hot night. The next morning we were offered a fan. No. So we moved to 116. By then the weather had cooled in any event. No compensation offered. At breakfast Sunday, the toaster was broken, on one side, so there was an line and the buffet had mostly low or empty hot food pans. I am a Bonvey member and was quite disappointed.»

«Staff was wonderful, especially the woman making breakfast for everyone, but the hotel needs some repairs and TLC (not staff's fault). There was no remote control in the room and no way to get one, the in-room coffee maker didn't work, and the sheets and pillows smelled bad like they weren't clean. The lobby restroom was also really dirty. The prepaid breakfast was $17, but when I saw the bill before mentioning I'd paid for breakfast in advance, it was $5-6 less, which didn't seem right. I paid ...