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Anmeldelser av Kings Inn & Suites Mason

3 out of 5
Kings Inn & Suites Mason
9365 Waterstone Boulevard, Loveland, OH

Anmeldelser

6,8
Rangering på 10 − Utmerket. 305 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 246 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 161 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 123 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 167 av totalt 1002 anmeldelser." "

7,2/10

Renhold

7,6/10

Personale og service

6,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

6,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

norris

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the ice maker on the 4th floor didn't work. the washer and dryer didn't work on the 4th floor didn't work. their policy is to not clean the room until after 7 straight nights stay. that means the shower and toilet are not clean. the carpet in the gym is torn and soiled. i had to take my dirty towels and linen down if i wanted fresh towels and linen. one of the lamps didn't work bedside.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Cheyenne

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quite
Bodde her 3 netter i mai 2024

6/10 – Grei

Joanne

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The bed was very comfortable for a budget hotel, and the staff who greeted us at 1:00 a.m. when we checked in were exceptionally friendly. That, however, is the only praise I can offer. The towels were thin and scratchy; the furniture, floors, and doors in common areas were absolutely filthy; the room was large, but smelled damp; the tub drained slowly; and we were refused a late checkout even though we didn't arrive until after midnight. If all you want is a good bed at a cheap price, this might be your place.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Cold

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Crystal

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og personale og service
Lots of stains and things were old/outdated. Booked for my daughter’s birthday party only to arrive and the pool was closed- That wasn’t announced on the website. Very friendly staff and I would stay here again once the pool re-opens.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

terry

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good clean place to stay
Bodde her 2 netter i mai 2024

8/10 – Bra

Aizhan

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
We had sheets on which the blood was not washed off.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Lucah

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No
Bodde her 2 netter i mai 2024

4/10 – Dårlig

David

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was not a very clean place overall..Didn't have a regular coffee maker in the whole building..No vending machines or vending at all.
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Lee

Bodde her 1 natt i april 2024

2/10 – Forferdelig

Maricka

Reiste med familie
Likte ikke: Fasiliteter
Was not clean pool was closed the whole time
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Dylan

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As soon as we walked into the room we noticed how filthy the room was. The bathroom wasn’t cleaned. The sheets weren’t changed because they were stained and had hair all over them. That’s when we found a dead BED BUG in the bathroom sink! We immediately tore through the sheets and bed and we found a LIVE BED BUG in a pillow case! I went straight to the front desk and all they asked was if I wanted a refund. Nothing else.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Cienna

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room was very dirty, the toilet leaked when flushed.
Bodde her 1 natt i april 2024

6/10 – Grei

Jimmy og Defiance

Reiste med partner
Likte ikke: Renhold og fasiliteter
Quiet secluded location however the property itself is worn down and needs updated. The rooms were dirty behind and under furniture tv bed and along every wall. The tables and hard surfaces were very dusty. Lots of stains on furniture and carpet and the bathroom floor was dirty between each tile. You can tell that the room was quickly cleaned but needs a very deep cleaning
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Karsten

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kings inn was filthy. My party had booked 2 rooms. The friends I had booked with had gone back to one of the rooms we had booked and discovered cockroaches what looked like bed bugs and looked like there was menstrual cycle blood on the sheets. DO NOT STAY HERE.
Bodde her 1 natt i april 2024

8/10 – Bra

Kevin K

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our only concern was the elevator worked when it wanted. Staff would assist if it was on the ground floor but if you were on upper floors it took a long time if you couldn't do stairs.
Bodde her 1 natt i april 2024

6/10 – Grei

Guynith

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Tv didn't work, no coffee pot, no wash cloths. Floor needed vacuum
Bodde her 1 natt i april 2024

8/10 – Bra

America

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was one of the best stays we have had in the past few years...we will definitely staying here again...clean room with a clean smell to it...room was very spacious which was a very big plus for my family...only issues we had was the light over the sink in the bathroom did not work but was not a big deal...beds were very soft...a little uncomfortable for someone that don't like soft beds...but I will trade that for a clean room any day...all in all it was great stay...look forward to going back in July
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Jessica

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty, Elevator stopped working, no breakfast, hardly any towels in room, very rude when asked for more.
Bodde her 2 netter i april 2024

6/10 – Grei

Della

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bad to no lighting in parking area; several dirty spots in the room; elevators stopped working one day, but was repaired same day. Really doesn't offer much but shower and bed. Staff was very nice.
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Amanda

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
When I say bad I mean BAD the staff is so extremely rude I was called greedy because I was upset that the room had NO working lights no cushions at all on the sofa and smelled like urine! I was told I could leave and be refunded however instead of being refunded the hotel charged my card several times after leaving I had to Freeze my account and get a new debit card when I called back to find out about my refund she told me she would not be returning the $75 dollar incidental fee because I chose to leave! I have still not been refunded for anything and I filed a police report! Save yourself the trouble when we were leaving the property there were three other guests all asking for refunds for one problem or another do your research check them out on the better business bureau this hotel is dirty, unsafe, and a big headache save yourself from there scam!!!
Bodde her 2 netter i april 2024

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Needs to work on the hot water situation
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Frank

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Very dirty hotel. I’m pretty sure one of the beds in the room was not serviced.
Bodde her 2 netter i april 2024

6/10 – Grei

Mark

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property condition got a low rating due to the side door card readers not working properly. Also I noticed may window screens ripped in the front windows. My room was not in the best shape. Whoever had the room before me must have been sick. Not to be disgusting, but there was dried flem everywhere on the furniture and bedstands. Also, the shower curtain was stiff and had red mildew all over the bottom of the curtain.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

tim

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rude front desk people pool not open got charged twice for our room and a bug on our ceiling fan and when we told the front desk we got charged twice she told us we were lieing and to contact Expedia also we screwed up and asked to stay another night she wouldn't even offer to help us with that would not recommend this hotel to anyone
Bodde her 1 natt i april 2024

10/10 – Utmerket

YaGirl

Bodde her 2 netter i april 2024

10/10 – Utmerket

Amanda J

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay
Bodde her 2 netter i april 2024

6/10 – Grei

Samuel

Bodde her 3 netter i april 2024

2/10 – Forferdelig

Troy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This service is the worst service I've ever experienced in my life. Thanks, but no thanks.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

kamia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
They have bed bugs
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Yanke

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jagdev

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stafff behavior very nice
Bodde her 1 natt i april 2024

6/10 – Grei

Samantha

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Luis

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff it’s terrible
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Diane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was surprised to find a nice hotel to for this low price. It was super nice and the staff were awesome.
Bodde her 1 natt i mars 2024

8/10 – Bra

Brian

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I thoufht kt was very nice location and staff was very friendly
Bodde her 2 netter i mars 2024

6/10 – Grei

Easton

Likte: Personale og service
Walls are paper thin. The side doors that typically would require a key card was busted so anyone could walk in. There appeared to be dried blood on the walls and floor in my room. Staff was kind but the building itself was “okay” at best. It was only a place for me to sleep, so I’m not going to complain too much as I didn’t really stick around long enough to feel the place out completely.
Bodde her 2 netter i mars 2024

8/10 – Bra

Steven

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I didn't like the fact that my card stopped working at 9:00 a.m. when check out isn't until 11:00. Made it very inconvenient for me to go downstairs and load my car and come back
Bodde her 5 netter i februar 2024

10/10 – Utmerket

Dawn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very reliable and friendly staff
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Keyshawn

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good price but I had never seen so many stains in a room before. It was stains on our towels and we asked for new ones. It was stains on those towels as well. If you want a cheap hotel and aren't bothered by the stains, not a bad place.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Darell

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Sherry

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The location was great. The facility was really dirty. The room had no toilet paper and there was dirt in alot of places. I think this is an indication of the price. The person who checked me in was not too friendly, but there was a second person who was great. She also checked me out in the morning and was very friendly.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Joan M

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Can't sleep in 50 degrees in January.
I checked in Jan 20. It was 11 degrees. The first room had no lights, and no working television to light up the room. It was 65 degrees in that room. I was given the next room on the same floor. I could not open the door, so the front desk clerk opened it for me. TV did not work, so she came back with second remote, no batteries. Came back with batteries, but I had TV on. Temp was 50 degrees so she adjusted heat and said it would warm up in 15 minutes. That was about I spent 1/2 hour and temp went from 50 to 51. Hair in bottom of bathtub. Never took my coat off. waited until 9:30ish when I asked for a refund, (which the clerk granted, but now Expedia says they can't refund) I did not know I had to cancel thru Expedia. And how would I explain these conditions? I booked Hampton thru Expedia for that same night. Sleeping in 70 is better than 50 degrees. This sucks! I hope to get a call from Kings Inn Manager to tell Expedia I NEED MY MONEY BACK! Receipt says completing renovations in 2024...HUMMMM....
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Drake

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst place ever!!!
I travel all the time and stayed at many of hotels, this by far was the worst! Rooms are filthy and smell horrible. The manager Kris is the absolute worst! I paid for a room and was called at 7am telling me I needed to change my room that I was already staying in for 4 days. She came up at 11 banging on my door then proceeded to open it. She began cussing and told me she was calling the cops. Cops came escorted me off the property for a Room that was already paid for! Then I ask for a refund and was charge 51 more dollars. Never received my refund and had 3 more unauthorized charges from the establishment. Was literally robbed in front of the cops while Kris sat there laughing about and had to leave cause was told I was trespassing. I have never dealt with such rude hospitality for no reason. I would definitely say if you are a person of color or any one don’t stay here!!!
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Rachelle

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They didn’t even have a tooth brush for us or toothpaste and can’t get a late check out, but I enjoyed swimming in a indoor pool.
Bodde her 1 natt i januar 2024

8/10 – Bra

Dani og Palmdale

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Every thing was nice. The only problem was the hot water. I stayed in 3 different rooms. 1 had no hot water at all. The others didn’t have enough for me to finish a shower. That was disappointing.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Nicolle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was under renovations and upon pulling up some of the windows were cracked and window coverings were torn. It promises to be beautiful when completed can't wait to go back next year. Proof positive don't judge a book by it's cover.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Lorelei

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Tina

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Dani og Palmdale

Bodde her 2 netter i desember 2023