Hoteller i Ciénaga Alta

«Beautiful property! Super clean! Wonderful pool area! TV/internet connection was very spotty No microwave to reheat leftovers Scalding hot water in the shower of our connecting room/family suite that was reported at the beginning of our stay and nothing done to remedy the problem. Needs more hooks in bathroom or outside rooms for wet towels/bathing suits.»

«The resort is nice but the fees and gratuity added to everything is ridiculous»

«The property is nice, and the room was clean. It’s just that you’re going to be nickel and dimed to death. A can coke $5 plus tip because you have to either put it on your room or your card NO CASH. Want a Powerade $5 plus tip. The food there on the property is expensive and not that good to be honest. No free refills. And don’t forget the tip. There is different places to eat there but they all serve the same thing pretty much. I rented a car from enterprise that was in the resort to try and ...

«The staff was absolutely amazing! The property itself was spotless! I would definitely come back!»

«Very disappointed by this hotel. Do not understand how it could get so many good reviews. The room was old, smelled old, the bathroom door was crumbling, the whole atmosphere was desolated. The staff used incredibly much time on the check-in.»

«Simplemente espectacular»

«Excellent»

«Un buen lugar para descansar y disfrutar . Excelente»

«Staff not helpful. Got charged the 2 days I wasn’t there»

«Un detalle en la primera villa no había manera de ajustar el aire acondicionado, el cuarto estaba demasiado de frio y las sábanas qué proveen no fueron suficientes. Pero en cuanto a lo demás no hay problema. La segunda villa fue mucho mejor pudimos ajustar el aire y pasar una mejor velada.»

«There’s something special about this place and I can’t quite place it. Almost like it’s out of a movie. I hope my future kids can see it one day.»

«Our stay at the hotel was enjoyable. The property and room were clean, and room service was timely. I particularly appreciated the excellent service at “La Bodeguieta,” where the sandwiches and coffee were great. The beach attendants were also helpful, promptly setting up chairs and umbrellas for guests.»

«It was on top of a medical building and on forth floor.»

«The room was clean, great location and beaches but was not updated to fairmont quality. We had much higher expectations from this property. We will probably look for other options on our next stay.»

«Close to the beach»

«Gorgeous space, great location, easy parking options. Will stay here next time for sure!»