Several members of my family came in for my mother's celebration of life. We booked multiple suites and rooms together on the same floor. The hotel also booked up the other rooms for a hockey convention for pre teens and their parents. The teenagers where running through the halls, knocking on the doors and then running away. We went down to the front desk and informed them, one of the multiple teenagers standing there with his parents said, "waahh wahh" and rolled his eyes. Neither the staff nor the parents did anything. This went on all weekend!! On Saturday night the hockey parents where getting drunk in the open area of the lobby and the teens where running through the hotel, but at this point they where not only banging on our doors but where opening them and sticking there heads in. Again, we complained to the front desk. As we where doing so, a VERY drunk hockey dad wanted to physically fight. I am a 50 year old woman, 5 ft tall and this man was physically going to hit me. The front desk employees just stood there and did nothing. There where around 30 hockey parents, all drunk, surround myself and 4 family members wanting to fight. We had family in from multiple states, all grieving my mother's loss, and we where met with all of that. THE STAFF DID NOTHING TO STOP ANY OF THE BEHAVIOR NOR DID THEY APOLOGIZE. It became a very out of control drunken environment as soon as you walked into the lobby and nothing was done to stop it.