Hoteller nær Chinatown

«I am a regular customer and have always enjoyed the family friendly, homely environment. I always feel safe and secure. The staff are very friendly, warm and supportive. They go above and beyond to make one's stay comfortable and always with a smile on their face. It is like home away from home. The only downside is maybe the lack of stores around it - for example a supermarket where one can buy groceries or a bank where one can make transactions. However the location is also a positive as ...

«AC problems»

«Firstly, my check in time was 12pm in the afternoon I got there around 6pm and yet I was told that my room is no more available, the staff made me book a ride to another hotel costing me 8k , mind you he jumped inside the uber with me to the new hotel . After getting to the hotel he came back telling me we should go back to the hotel cos now he has available room .on getting back to the hotel I was left at the reception for over 45 min …. Finally I got a dirty room 😂 fast forward to 12 am ac ...

«Standard was up to what I expected.»

«Clean room, friendly staff, good food including buffet breakfast»

«The staff at the pumpkin restaurant go above and beyond to ensure that my needs were met.»

«Great »

«Staff, room service»

«The room felt neglected. Staff very supportive. »

«I booked the apartment for 20 nights but on arrival I was told there is no reservation and I had to look for an alternative. No explanation was given, no solution, the hotel did not offer to accommodate me until they find the paperwork. The hotel never offered any explanation, it is impossible to contact them, nobody answers the phone, the worst experience ever. No customer service whatsoever. Avoid!!!!»

«I stayed twice at this hotel and had a terrible experience both times! On the first stay, they acted weird when I asked for my breakfast, even though I had already paid for it. On the second stay, after checking in, within 1 hour I was told to pay more for the room or be moved to a lower room. I have no idea why, because I was in the room I paid for. They simply wanted to extort money from me, which I refused. I was then threatened and moved into a coffin room without AC, WiFi or a working ...

«Great location near a lot of shopping stores. Close to the international airport. Double standard room was too small and had to pay more for an upgrade. The hotel could not find the booking when we arrived. Left and came back after calling Expedia. »

«I was not given a room and was never refunded. Be careful of scam. »