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Anmeldelser av Waldorf Astoria Chicago

5 out of 5
Waldorf Astoria Chicago
11 E. Walton Street, Chicago, IL

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 785 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 122 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 45 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 26 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 1002 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good hotel
Good hotel close to great shopping and restaurants. Personal at the front desk not the nicest I have met, all other staff just lovely.
Svar fra Waldorf den 3. jan. 2015
Dear Traveler, Thank you so much for sharing your feedback of your most recent visit. I regret to learn that our service team at the Front Desk did not offer the quality of service you should have received. I have shared your concerns with our Director of Guest Services for internal review. I am pleased to read, however, the rest of our service team was professional and helpful. I certainly hope you will consider giving us another opportunity to properly serve you should your travels bring you back to Chicago. Sincerely, Richard R. Evanich General Manager

10/10 – Utmerket

Ericka

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything! The hotel & hospitality are the best!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

JOSEPH og SPOTSYLVANIA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing and very attentive to our needs. Our waiters in the Brass Tack were both very personable and a pleasure to converse with. Great food too!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Casandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The suite was excellent I highly recommend it was amazing I truly enjoyed everything!!!
Bodde her 1 natt i mai 2024
Svar fra C.Moore den 21. mai 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Kerry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra C.Moore den 21. mai 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Constance

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
"My solo staycation at the Waldorf Astoria was an absolute delight. From the moment I arrived, I felt welcomed and at ease. The staff, especially Deandre, went above and beyond to ensure my stay was nothing short of exceptional. The luxury of not feeling rushed during checkout allowed me to truly relax and enjoy every moment. I cannot wait to return to this exquisite hotel for another unforgettable experience. A heartfelt thank you to the entire team for their outstanding service." - Ms. Harper
Bodde her 1 natt i mai 2024
Svar fra C.Moore den 20. mai 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Courtney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra C.Moore den 20. mai 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

SHANNON

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing and beautiful hotel top tier customer service.
Bodde her 4 netter i april 2024
Svar fra C.Moore den 22. apr. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Alyssa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing service! Shoutout to Angel & Antonio!
Bodde her 3 netter i april 2024
Svar fra C.Moore den 16. apr. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Gavin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i februar 2024
Svar fra C.Moore den 16. apr. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Lucero

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra C.Moore den 15. apr. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 – Bra

Tara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra C.Moore den 2. apr. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Angela

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very professional and friendly staff. Excellent location!
Bodde her 3 netter i mars 2024
Svar fra C.Moore den 2. apr. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Artin

Bodde her 4 netter i januar 2024
Svar fra C.Moore den 22. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

chris

Reiste med partner
Likte: Renhold og fasiliteter
Everything
Bodde her 1 natt i mars 2024
Svar fra C.Moore den 20. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Todd

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always amazing!
Bodde her 3 netter i mars 2024
Svar fra C.Moore den 18. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Melissa A.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean! All staff were very friendly and attentive!
Bodde her 1 natt i mars 2024
Svar fra C.Moore den 18. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Eleni og Caucasian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Immaculate facility, immaculate service, great area, extremely satisfied and we will definetely be back! We arrived at 9am, and without even asking they accommodated us in our room. Great hotel don’t hesitate to book. It’s really, worth the money
Bodde her 2 netter i mars 2024
Svar fra C.Moore den 17. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again

10/10 – Utmerket

markel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Erin the massage therapist best ever. I’ve had 50 massages and that was the best. Excellent staff all around. I will be back for sure. Highly recommend.
Bodde her 1 natt i mars 2024
Svar fra C.Moore den 17. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Phillip Gregory

Reiste med partner
Likte: Fasiliteter
Very nice hotel, great staff. Will be back!
Bodde her 2 netter i februar 2024
Svar fra C.Moore den 6. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 – Bra

Jason

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great staff! Beautiful room, but the drawers in the room are in bad shape. Some don’t close all the way a few kept coming off the track. Overall a great stay.
Bodde her 2 netter i mars 2024
Svar fra C.Moore den 6. mars 2024
Thanks for sharing your feedback. We’re sorry about the experience you had with your dresser drawer. It was an uncommon instance, and we’ll do better in the future. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

SHEILA

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra C.Moore den 6. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Jordon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safety, staff was great. This hotel takes care of the guest.
Bodde her 6 netter i februar 2024
Svar fra C.Moore den 6. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Erik og Madison

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the place to stay in Chicago!! 5 stars ⭐️
Bodde her 2 netter i februar 2024
Svar fra C.Moore den 27. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

eddie

Likte: Overnattingsstedets bygg og tilstand
Loved it , just recommend a bar in the shower for elderly folks to hold on to
Bodde her 3 netter i februar 2024
Svar fra C.Moore den 27. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Beth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is so friendly and accommodating always going above and beyond to make your stay a five star experience from the doorman to the front desk to the spa and room service!!
Bodde her 2 netter i februar 2024
Svar fra C.Moore den 27. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Emily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra C.Moore den 27. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

roberta

Forretningsreisende
Likte: Fasiliteter
Amazing!
Bodde her 1 natt i februar 2024
Svar fra Judson, Guest Relations Manager den 23. feb. 2024
Thank you, Roberta, for such a stellar review! We look forward to hosting you again soon!

10/10 – Utmerket

Anabel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were greeted with a smile and we got upgraded when they found out it was our anniversary. Everything was clean and we enjoyed our stay. We will be back
Bodde her 1 natt i februar 2024
Svar fra Judson, Guest Relations Manager den 23. feb. 2024
Thank you, Anabel! We are so pleased you enjoyed your stay with us and look forward to seeing you again soon.

8/10 – Bra

Haejin

Bodde her 1 natt i februar 2024
Svar fra C.Moore den 22. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Shannon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything to be honest…. Over night parking is a bit much.. but what the heck
Bodde her 1 natt i februar 2024
Svar fra Judson, Guest Relations Manager den 19. feb. 2024
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. We look forward to welcoming you back again soon.

10/10 – Utmerket

Dante

Bodde her 1 natt i februar 2024
Svar fra Judson, Guest Relations Manager den 19. feb. 2024
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. We look forward to welcoming you back again soon.

8/10 – Bra

COLLEEN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Large spacious suites
Very spacious suites and bathrooms with fireplace and balcony. Comfortable beds, but lacking in charging and sound amenities for the modern traveler. Staff is amazing. Spa massages were great but at $100.00 over other spa rates, I'd advise taking full advantage of the spa amenities. Valet parking is over $80.00 fyi, but hotel does offer rides locally which is a nice touch.
Bodde her 1 natt i februar 2024
Svar fra Judson, Guest Relations Manager den 19. feb. 2024
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. Feedback like this does assist us in aligning with all expectations and your words have been heard. We look forward to welcoming you back again soon!

6/10 – Grei

Paul

Likte: Renhold og overnattingsstedets bygg og tilstand
Overpriced but very clean.
Bodde her 1 natt i februar 2024
Svar fra Judson, Guest Relations Manager den 19. feb. 2024
We appreciate you sharing your experience with us and other travelers and do take these words to heart. This is an excellent opportunity to review our pricing with our offerings and competitors while offering a truly unique experience. We look forward to any opportunity to welcome you back!

10/10 – Utmerket

jenna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. We took our mom overnight for a staycation for her 70th bday. They brought her a bear and balloon to our room which was kind. The room itself was nice but the couch cushions and walls had stains. I upgraded the room and had extra taxes added on that I wasn’t expecting. Convenient location and close to everything
Bodde her 1 natt i februar 2024
Svar fra Judson, Guest Relations Manager den 19. feb. 2024
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. Your feedback is noted and I do regret falling below expectations, but glad to hear it did not detract from the overall experience. We look forward to hosting you again at your next opportunity.

10/10 – Utmerket

hyun jung

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, service
Bodde her 2 netter i februar 2024
Svar fra Judson, Guest Relations Manager den 19. feb. 2024
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. We look forward to welcoming you back again soon!

10/10 – Utmerket

jason

Bodde her 1 natt i januar 2024
Svar fra C.Moore den 22. mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Frieda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra C.Moore den 4. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Alexander

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
👍
Bodde her 3 netter i januar 2024
Svar fra C.Moore den 4. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 – Bra

Lara

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra C.Moore den 4. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Scott og New York

Likte: Renhold, personale og service og fasiliteter
the parking situation all over chicago is abhorant better to uber
Bodde her 4 netter i januar 2024
Svar fra C.Moore den 4. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra C.Moore den 4. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 – Bra

WENDY

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great stay and will definitely return when visiting Chicago again.
Bodde her 3 netter i desember 2023
Svar fra C.Moore den 4. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Rene

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i desember 2023
Svar fra C.Moore den 4. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Trey

Bodde her 1 natt i desember 2023
Svar fra C.Moore den 4. feb. 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Judson, Guest Relations Manager den 20. des. 2023
Thank you for such stellar marks, Matthew! We are glad to hear that you enjoyed your time with us and we can't wait to welcome you back again.

10/10 – Utmerket

Ellie og Holiday

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
O
Bodde her 2 netter i desember 2023
Svar fra Judson, Guest Relations Manager den 20. des. 2023
Thank you, Ellie, for such high praise! We appreciate your feedback and we are quite pleased to see you enjoyed your time with us!

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Waldorf Astoria was in a great location, convenient for shopping and dining. The rooms were large and comfortable, and the staff was helpful and friendly.
Bodde her 2 netter i november 2023
Svar fra C.Moore den 19. nov. 2023
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 – Utmerket

Toni

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfection
If there was ever a perfect hotel the Waldorf Astoria is it.
Bodde her 1 natt i november 2023
Svar fra C.Moore den 12. nov. 2023
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 – Bra

Robert og Berrien Springs

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay - beautiful area, beautiful hotel and room, great service. Only reason to not give it a full five stars is that our room heating furnace needed fixing when we first arrived (resolved easily within 20 mins), and the entertainment/phone system in the room stopped working a couple of hours before we checked out (movie TV system stopped working, phone had constant busy signal). They kindly gave us a discount on checkout due to these inconveniences. So I'd still love the opportunity to come back again.
Bodde her 2 netter i oktober 2023
Svar fra Judson, Guest Relations Manager den 9. nov. 2023
Thank you, Robert, for providing this insightful feedback regarding your last stay with us. We do take this to heart and use to always keep in line with expectations. We appreciate you noting the technical delays and we are working on avoiding this sort of occurrence in the future. We thank you for your patience and look forward to your return!