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Anmeldelser av Sonesta Chicago O'Hare Airport Rosemont

3 out of 5
Sonesta Chicago O'Hare Airport Rosemont
10233 W Higgins Rd, Rosemont, IL

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 798 av totalt 1464 anmeldelser." "
Rangering på 8 − Bra. 391 av totalt 1464 anmeldelser." "
Rangering på 6 − Grei. 107 av totalt 1464 anmeldelser." "
Rangering på 4 − Dårlig. 85 av totalt 1464 anmeldelser." "
Rangering på 2 − Forferdelig. 83 av totalt 1464 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jan-Arild

Likte: Personale og service og overnattingsstedets bygg og tilstand
X
Bodde her 1 natt i juni 2023
Svar fra Alicia Aleman den 12. juni 2023
Dear Jan-Arild,Thank you for the review. We look forward to seeing you again soon!

8/10 – Bra

Kristina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra Manny Rodriguez den 20. juni 2022
Kristina, Thank you for your high rating of our hotel. We look forward to welcoming you again!

8/10 – Bra

Gunnar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy accessable from airport with good restaurant
Bodde her 1 natt i juni 2022
Svar fra Manny Rodriguez den 15. juni 2022
Gunner, Thank you for your positive feedback regarding our hotel and restaurant! We look forward to welcoming you back in the future.

8/10 – Bra

Jostein

Likte: Overnattingsstedets bygg og tilstand
Resturant
Very good, specially the resturant was good. Good food and service.
Bodde her 1 natt i april 2022

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The area and location with Harry Carey restaurant was the main reason for selecting this hotel. Everything is both excellent in availability and excellent service.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good for airport… but very busy
Bodde her 1 natt i mai 2024

10/10 – Utmerket

visespong

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice facility, safe & clean
Bodde her 4 netter i mai 2024

4/10 – Dårlig

Mark og Bothell

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was good! Check in was very slow as only 2 csr’s at the desk! Tiny lobby not a good fit for this size property! Suggest mod be at desk to speed things up?
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Annetta og Detroit

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only thing I didn’t like was that we had to pay for parking.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Karla

Reiste med familie
Likte: Renhold og personale og service
I liked the security to get to the rooms. I felt safe.
Bodde her 1 natt i mai 2024

8/10 – Bra

Shyam

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It’s was good. Panera bread is near by . It’s closed to allstate arena 10 min walk.. 5$ complementary added in room key card so you can utilise over canteen..
Bodde her 1 natt i mai 2024

8/10 – Bra

Denis

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Very close to airport with excellent shuttle service which was easy to locate at the airport. Rooms were spacious and bed was very comfortable. Public areas of the hotel could do with upgrade..Staff were very friendly and efficient .Generally a very pleasant stay.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 3 netter i mai 2024
Svar fra JC den 14. mai 2024
Michael, Thank you for taking the time to share your feedback regarding your experience with Sonesta Chicago O'Hare Airport Rosemont. We truly appreciate your valuable time to take a survey. We are happy that we meet your expectations and made your stay memorable.Here in Sonesta, we do our best to fit your needs as well your safe comfort.

10/10 – Utmerket

Carol Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra JC den 14. mai 2024
Ms. Carol Ann, Thank you for taking the time to share your feedback regarding your experience with Sonesta Chicago O'Hare Airport Rosemont. We truly appreciate your valuable time to take a survey. We are happy that we meet your expectations and made your stay memorable.Here in Sonesta, we do our best to fit your needs as well your safe comfort.

10/10 – Utmerket

Edgar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente
Bodde her 2 netter i mai 2024
Svar fra Alicia Aleman den 13. mai 2024
Dear Edgar,Thank you for the review. We look forward to seeing you again soon!

10/10 – Utmerket

Linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff friendly and helpful. Rooms clean and bed comfortable. Great restaurant on site.
Bodde her 1 natt i mai 2024
Svar fra Alicia Aleman den 13. mai 2024
Dear Linda,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 – Utmerket

Ronald

Likte: Overnattingsstedets bygg og tilstand
The hotel was so close to ohare and had a great shuttle to the airport. When we landed and went to the door we were told to, no shuttle came. Waited an hour and called twice (we were told they were on the way) and no shuttle. Had to Uber back to the hotel. If we ever stayed here again would not wait on shuttle back to hotel. Wasted over an hour on them
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mark og Fort Worth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, quiet, clean, next to transportation hub, and excellent restaurant!!
Bodde her 1 natt i februar 2024
Svar fra Alicia Aleman den 8. mai 2024
Dear Mark,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

8/10 – Bra

Shannon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were friendly, including both airport shuttle drivers we had.
Bodde her 1 natt i mai 2024
Svar fra Alicia Aleman den 8. mai 2024
Dear Shannon,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

10/10 – Utmerket

Robyn

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
transportation
Bodde her 1 natt i mai 2024
Svar fra Alicia Aleman den 8. mai 2024
Dear Robyn,Thank you for the review. We look forward to seeing you again soon!

10/10 – Utmerket

Alfred

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staffing
Bodde her 2 netter i mai 2024
Svar fra Alicia Aleman den 8. mai 2024
Dear Alfred,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

8/10 – Bra

Kathleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 2. mai 2024
Dear Kathleen,Thank you for the review. We look forward to seeing you again soon!

10/10 – Utmerket

Richard og Denton

Forretningsreisende, Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Anise the at reception went out of her way to help me after I checked in. She was very kind and professional. I wasn’t thrilled by the shuttle bus driver eating chips while driving and failing to even say hi. Ninety more than made up for it though.
Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 2. mai 2024
Dear Richard,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

10/10 – Utmerket

dave

Bodde her 1 natt i april 2024

10/10 – Utmerket

Robin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was incredibly useful for those of us who arrived late at the Chicago airport!
Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 2. mai 2024
Dear Robin,Thank you for the review. We look forward to seeing you again soon!

10/10 – Utmerket

Lauriitha

Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 13. mai 2024
Dear Lauriitha,Thank you for the review. We look forward to seeing you again soon!

10/10 – Utmerket

Beatriz

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i februar 2024
Svar fra Alicia Aleman den 22. apr. 2024
Dear BeatrizThank you for the review. We look forward to seeing you again soon!

8/10 – Bra

Shelbey

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Room was nice, but the front desk staff was not great. After she took my card and license, she walked away to grab a pillow for someone who was behind us, and then left again to help her desk mate deal with something for another customer. I understand busy, but a five minute process took us almost 30 minutes.
Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 22. apr. 2024
Dear Shelby,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 – Utmerket

Adarsh

Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 13. mai 2024
Dear Adarsh,Thank you for the review. We look forward to seeing you again soon!

6/10 – Grei

vicky

Proximity to car rental facilities were excellent.
Bodde her 2 netter i april 2024
Svar fra Alicia Aleman den 18. apr. 2024
Dear Vicky,Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

2/10 – Forferdelig

Jnae

Bodde her 3 netter i mai 2023
Svar fra Alicia Aleman den 8. mai 2024
Dear Jnae,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

8/10 – Bra

Kristopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excessive fees
Bodde her 2 netter i april 2024
Svar fra Alicia Aleman den 18. apr. 2024
Dear Kristopher,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

2/10 – Forferdelig

Brandon

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I originally made the reservation due to their very fair rates in comparison to other hotels in the area— but before you knew it, it cost an additional $35 per day just to park my car and that big open parking lot.
Bodde her 4 netter i april 2024
Svar fra Alicia Aleman den 10. apr. 2024
Dear Brandon,Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs.

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good choice for us to catch an early flight...good shuttle. Loved the restaurant food..will stay again
Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 9. apr. 2024
Dear Patricia,Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 – Bra

Vicente

Likte: Personale og service
Bodde her 3 netter i april 2024
Svar fra Alicia Aleman den 10. apr. 2024
Dear Vicente,Thank you for the review. We look forward to seeing you again soon!

10/10 – Utmerket

Bill og Mission Viejo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 10. apr. 2024
Dear Bill,Thank you for the review. We look forward to seeing you again soon!

10/10 – Utmerket

FERNANDO og Whittier

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great experience, great place to stay with convenient shuttle.
Bodde her 3 netter i april 2024
Svar fra Alicia Aleman den 8. apr. 2024
Dear Fernando,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

8/10 – Bra

karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a good option for the night right before an early flight, clean room and staff was helpful. Shuttle service every 1/2 for most of the day/night was perfect.
Bodde her 1 natt i april 2024
Svar fra Alicia Aleman den 3. apr. 2024
Dear Karen,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 – Utmerket

Adam Joshua og Amsterdam

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a short walk to the air tram. Easy to connect to the CTA blue line. Perfect place to stay if you have an early morning flight! They gave me a two bedroom suite at no extra charge!
Bodde her 1 natt i mars 2024
Svar fra Alicia Aleman den 1. apr. 2024
Dear Adam,Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We welcome you back anytime you are in the area!

10/10 – Utmerket

Salvador

Bodde her 1 natt i mars 2024
Svar fra Alicia Aleman den 18. apr. 2024
Dear Salvador,Thanks for brightening our day! We look forward to being here for you on your next visit!

10/10 – Utmerket

Carmen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I absolutely Love everything about this property! Not one complaint…
Bodde her 2 netter i mars 2024
Svar fra Alicia Aleman den 27. mars 2024
Dear Carmen,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

8/10 – Bra

Sharon

Bodde her 1 natt i mars 2024
Svar fra Alicia Aleman den 18. apr. 2024
Dear Sharon,Thanks for brightening our day! We look forward to being here for you on your next visit!

10/10 – Utmerket

Kanokwan

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Every was awesome. We really had a good time. Close to MMF and lots of restaurant around the hotel
Bodde her 1 natt i mars 2024
Svar fra Alicia Aleman den 26. mars 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 – Bra

Brandon

Bodde her 4 netter i mars 2024
Svar fra Alicia Aleman den 18. apr. 2024
Dear Brandon,Thank you for the review. We look forward to seeing you again soon!

6/10 – Grei

Ravi

Likte ikke: Personale og service
Working staff is slow. 3 person working at counter and only one is taking care of customers.
Bodde her 1 natt i mars 2024
Svar fra jc den 26. mars 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Chicago O'Hare Airport Rosemont. We truly appreciate your valuable time to take a survey. We are happy that we meet your expectations and made your stay memorable.Here in Sonesta, we do our best to fit your needs as well your safe comfort.

10/10 – Utmerket

DENNIS FERNANDEZ

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Liked all
Bodde her 1 natt i mars 2024
Svar fra jc den 12. mars 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Chicago O'Hare Airport Rosemont. We truly appreciate your valuable time to take a survey. We are happy that we meet your expectations and made your stay memorable.Here in Sonesta, we do our best to fit your needs as well your safe comfort.

8/10 – Bra

Ryan

Bodde her 3 netter i januar 2024
Svar fra jc den 12. mars 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Chicago O'Hare Airport Rosemont. We truly appreciate your valuable time to take a survey. We are happy that we meet your expectations and made your stay memorable.Here in Sonesta, we do our best to fit your needs as well your safe comfort.

10/10 – Utmerket

Shyla

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Everything was perfect
Bodde her 2 netter i mars 2024
Svar fra Alicia Aleman den 4. mars 2024
Dear Shyla,Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

10/10 – Utmerket

Cheryl

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to the airport. Roo.s well kept and clean. The restaurant in the hotel had delicious food.
Bodde her 1 natt i mars 2024
Svar fra Alicia Aleman den 4. mars 2024
Dear Cheryl,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

2/10 – Forferdelig

Charles

Bodde her 3 netter i februar 2024
Svar fra Alicia Aleman den 26. feb. 2024
Dear Charles,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.