Eksteriør

Anmeldelser av Sofitel Chicago Magnificent Mile

4.5 out of 5
Sofitel Chicago Magnificent Mile
20 E Chestnut St, Chicago, IL

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 1055 av totalt 1390 anmeldelser." "
Rangering på 8 − Bra. 196 av totalt 1390 anmeldelser." "
Rangering på 6 − Grei. 62 av totalt 1390 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 1390 anmeldelser." "
Rangering på 2 − Forferdelig. 40 av totalt 1390 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Alan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2022

8/10 – Bra

Samar og Darien

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Next to Michigan Ave. area looked very safe. Close to Resturants and shopping place.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Brenda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bailee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, clean, luxury hotel. Friendly staff. Close to Michigan Avenue. We will stay here again.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel and location
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dr David

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very satisfied
Bodde her 3 netter i mai 2024

10/10 – Utmerket

YUEMING

good
Bodde her 2 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour YUEMING, Thank you for the positive feedback. We are delighted to hear that you had a good experience at Sofitel Chicago Magnificent Mile. We look forward to welcoming you back soon.

10/10 – Utmerket

Alex og Guaynabo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 5 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Alex, Thank you for your positive review. We look forward to welcoming you back soon.

10/10 – Utmerket

Marylin

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Bodde her 3 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Marylin, Thank you for your positive review. We look forward to welcoming you back soon.

10/10 – Utmerket

Myrna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, friendly staff and the concierge was awesome at helping us get around during our short stay.
Bodde her 3 netter i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Myrna, Thank you for your positive review! We are delighted to hear that you enjoyed our excellent location and the assistance from our friendly staff and concierge. We look forward to welcoming you back soon.

8/10 – Bra

Wilmer

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel
Bodde her 3 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Wilmer, thank you for your kind words about our beautiful hotel. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon

8/10 – Bra

Juan

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Being a Sofitel I was expecting a little bit more in general
Bodde her 3 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Juan, Thank you for choosing Sofitel Chicago Magnificent Mile. We appreciate your feedback and will strive to exceed your expectations in the future. We look forward to welcoming you back.

2/10 – Forferdelig

Jyles

Bodde her 1 natt i april 2024

6/10 – Grei

Dakota

Reiste med partner
Likte: Fasiliteter
N/A
Bodde her 2 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Dakota, We are sorry you did not find your stay satisfactory. Please feel free to message us to give us more details about your experience. We hope you will give us another chance to "wow" you in the future.

10/10 – Utmerket

Isabel

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Isabel, thank you for the great review. We hope you will choose Sofitel Chicago in the future.

10/10 – Utmerket

Jose

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love
Bodde her 2 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Jose, We are glad you love our hotel as much as we do. We look forward to your next stay.

8/10 – Bra

Roshini

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bell boys were not on time. We had unsatisfied service from the room services at times.
Bodde her 1 natt i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Roshini, Thank you for sharing your feedback. We apologize for the delay in bell service and any inconvenience caused by the room service. Your comments will be addressed internally. We hope to welcome you back for an improved experience.

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and staff, wonderful location
Bodde her 3 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 17. mai 2024
Bonjour Paul, Thank you for your kind words about our hotel, staff, and prime location. We are delighted to hear that you had a great experience with us. We look forward to welcoming you back soon.

10/10 – Utmerket

William og Lake Forest

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent stay!
Bodde her 1 natt i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 17. mai 2024
Bonjour William, Thank you for your kind words! We are delighted to hear you had an excellent stay with us. Looking forward to welcoming you back soon.

10/10 – Utmerket

Joanna E

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the only place I stay when I come to Chicago.
Bodde her 1 natt i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 17. mai 2024
Bonjour Joanna, We are delighted to be your preferred choice in Chicago. Your loyalty is truly appreciated. We look forward to welcoming you back to Sofitel Chicago Magnificent Mile.

10/10 – Utmerket

ivan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel
Bodde her 5 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 17. mai 2024
Bonjour Ivan, Thank you for your review. We look forward to seeing you on your next visit.

4/10 – Dårlig

William

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Will not stay again
Bodde her 3 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 17. mai 2024
Bonjour William,We are sorry you did not find your stay satisfactory. Please feel free to message us to give us more details about your experience. We hope you will give us another chance to "wow" you in the future.

6/10 – Grei

Kandyce

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
No pool no spa slow room service over priced rates hotel dosent offer much
Bodde her 2 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 17. mai 2024
Dear Kandyce, We apologize for any inconvenience during your stay. While we don't have a pool or spa, our team is working on enhancing our room service efficiency. Your feedback on pricing is duly noted. We hope to welcome you back for an improved experience.

10/10 – Utmerket

Lucy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely. Luxurious. Awesome staff. Thank you!
Bodde her 2 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 13. mai 2024
Bonjour Lucy, We are delighted to hear that you enjoyed your stay with us at Sofitel Chicago Magnificent Mile. Providing a luxurious experience with excellent service is our top priority. We look forward to welcoming you back soon!

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service. Pleasant professional staff. Large bright clean comfortable room. Great location.
Bodde her 1 natt i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 13. mai 2024
Bonjour Stephanie, Thank you for your kind words regarding our excellent service and pleasant staff. We are delighted to hear that you enjoyed your stay in one of our large, bright, and comfortable rooms. Our prime location aims to provide convenience to all our guests! We look forward to welcoming you back soon.

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sofitel is our favorite Chicago hotel. Great service, amazing rooms and perfectly placed among our favorite shops and restaurants. The food at Le Bar and the restaurant are excellent. Also, they have the MLB channel, so if you're in town for a Cubs game, you can start your morning with baseball and wind down your night with baseball.
Bodde her 3 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 12. mai 2024
Bonjour Michael, Thank you for your kind words! We are thrilled to be your favorite Chicago hotel and to hear that you enjoyed our great service, amazing rooms, and convenient location near your favorite shops and restaurants. It's fantastic to know that you appreciated the excellent food at Le Bar and our restaurant. We look forward to welcoming you back soon!

4/10 – Dårlig

Jamesia

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We hardly slept it was so loud and I’m not talking about normal city noises, it’s people shouting at 3am outside with windows that are NOT sound proofed. The room itself was okay but the attention to detail was lacking and certain decor/furniture was clearly worn. I will be going back to Waldorf, a good night’s rest is worth the price.
Bodde her 1 natt i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 8. mai 2024
Bonjour Jamesia, We sincerely apologize for the disturbance you experienced due to noise issues during your stay. We appreciate your feedback regarding the room's attention to detail and will address this with our team. At Sofitel Chicago Magnificent Mile, we strive to provide a peaceful environment for all our guests. We regret that we fell short during your visit. We hope you will give us the opportunity to "wow" you during another stay.

10/10 – Utmerket

Cherelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was Amazing! No complaints at all
Bodde her 4 netter i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 8. mai 2024
Bonjour Cherelle, We are delighted to hear that you had an amazing experience at Sofitel Chicago Magnificent Mile. Your positive feedback is truly appreciated. We look forward to welcoming you back soon.

10/10 – Utmerket

GeeAnna

Beautiful! Love the location, valet friendly and efficient the staff nice and helpful. I really enjoyed my stay.
Bodde her 1 natt i mai 2024
Svar fra Sofitel Chicago Magnificent Mile den 8. mai 2024
Bonjour GeeAnna, Thank you for your kind words! We are delighted to hear that you enjoyed your stay, especially our convenient location and friendly staff. We look forward to welcoming you back soon.

10/10 – Utmerket

Nikolaos og westlake

Bodde her 2 netter i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Nikolaos, Thank you for the great review. We hope you will choose the Sofitel Chicago in the future.

8/10 – Bra

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Leonardo

Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Leonardo, Thank you for your positive review! We look forward to welcoming you back soon.

10/10 – Utmerket

Neil

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 3. mai 2024
Bonjour Neil,Thank you for the wonderful review! We are thrilled that you enjoyed your stay with us at Sofitel Chicago Magnificent Mile! We look forward to your next visit.

2/10 – Forferdelig

Kyarra

Bodde her 2 netter i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 8. mai 2024
Bonjour Kyarra, We apologize that that you did not enjoy your stay with us. Please reach out to us directly through the Expedia chat to give us more information about your stay. We hope that we can "wow" you on your next visit.

10/10 – Utmerket

Mandi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed our stay. Went for our 11 yr wedding anniversary and they gave us a complimentary upgrade which made it extra special. So thoughtful of the staff
Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 30. apr. 2024
Bonjour Mandi, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your 11th-anniversary stay and the complimentary upgrade made it extra special. Your kind words will be shared with our staff. We look forward to welcoming you back soon.

8/10 – Bra

Leonardo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Eglantina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Eglantina, Thank you for your great review.

10/10 – Utmerket

Kevin og North Hollywood

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel ! Affordable
Bodde her 3 netter i februar 2024
Svar fra Sofitel Chicago Magnificent Mile den 29. apr. 2024
Bonjour Kevin, Thank you for your kind review! We are pleased to hear that you found our hotel great and affordable. We look forward to welcoming you back soon.

10/10 – Utmerket

Mike

Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. mai 2024
Bonjour Mike, Thank you for your great review.

8/10 – Bra

Areeba

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pretty hotel with very lovely weekend. Noted that the bathroom sink had a lot of stain marks (maybe permanent), but was clean over all. Staff was very nice, opening doors into and out of the hotel, opening public transportation doors on arrival as well. Pretty good experience, but not much was included in the stay.
Bodde her 2 netter i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 29. apr. 2024
Bonjour Areeba, Thank you for choosing Sofitel Chicago Magnificent Mile for your recent stay. We are delighted to hear that you had a lovely weekend with us. Your feedback regarding the bathroom sink stain marks has been duly noted, and we will ensure it is taken care of promptly. We are pleased that you found our staff to be very nice and helpful. We hope to welcome you back soon for another pleasant experience.

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel with a great view
Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. apr. 2024
Bonjour Brian, Thank you for your kind words about our beautiful hotel and great views. We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.

10/10 – Utmerket

Evgenii

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. apr. 2024
Bonjour Evgenii,Thank you for the positive review! We are delighted that you enjoyed your time with us at Sofitel Chicago Magnificent Mile! We look forward to welcoming you back soon.

8/10 – Bra

Lorraine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 26. apr. 2024
Bonjour Lorraine,Thank you for taking the time to leave a review! Please feel free to message us to give us more details about your experience. We look forward to seeing you on your next visit.

4/10 – Dårlig

Dolores

Reiste med en gruppe
Likte ikke: Renhold
Asked for a deposit and mentioned within a time period would receive a portion back after other expenses would be determined. So far nothing.
Bodde her 1 natt i mars 2024
Svar fra Sofitel Chicago Magnificent Mile den 25. apr. 2024
Bonjour Dolores, Thank you for taking the time to leave a review! We apologize for the inconvenience you have experienced. The hold for incidentals on your credit card will be released within 7-10 business days of the check out date. Please let our team know if we may further assist with this matter. Again, we apologize for any inconvenience this may have caused for you.

8/10 – Bra

Bennett

Very nice
Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 24. apr. 2024
Bonjour Bennett,Thank you for the positive review! We are thrilled that you found your experience to be very nice. We hope to have the pleasure of welcoming you back soon!

10/10 – Utmerket

Patty

Bodde her 2 netter i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 13. mai 2024
Bonjour Patty,Thank you for the wonderful review of your stay with us at Sofitel Chicago Magnificent Mile! We are thrilled that you had an excellent experience! We look forward to your next visit!

10/10 – Utmerket

Bemin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 23. apr. 2024
Bonjour Bemin,Thank you for the wonderful review! We are thrilled you enjoyed your time at Sofitel Chicago Magnificent Mile. We look forward to welcoming you back soon!

10/10 – Utmerket

Luis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The architecture of the building is so unique, staff is very pleasant. I was disappointed with the new sofa and how the lobby furniture is now. What you had before was more welcoming and inclusive.
Bodde her 2 netter i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 22. apr. 2024
Bonjour Luis, Thank you for appreciating our unique architecture and pleasant staff. We value your feedback regarding the new sofa and lobby furniture. We will address this to ensure a more welcoming environment. We hope to welcome you back soon.

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helpful and courteous staff.
Bodde her 1 natt i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 22. apr. 2024
Bonjour Richard, We are delighted to hear that you found our staff helpful and courteous! Thank you for your kind words. We look forward to welcoming you back soon.

10/10 – Utmerket

Steven

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I I the concierge was EXCELLENT
Bodde her 3 netter i april 2024
Svar fra Sofitel Chicago Magnificent Mile den 22. apr. 2024
Bonjour Steven, Thank you for your kind words about our excellent concierge service. We are thrilled to hear about your positive experience. Looking forward to welcoming you back soon!