Utsikt fra overnattingsstedet
Sjekk tilgjengelighet

Anmeldelser av River Hotel

4 out of 5
River Hotel
75 East Wacker Drive, Chicago, IL

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 1789 av totalt 2918 anmeldelser." "
Rangering på 8 − Bra. 609 av totalt 2918 anmeldelser." "
Rangering på 6 − Grei. 270 av totalt 2918 anmeldelser." "
Rangering på 4 − Dårlig. 142 av totalt 2918 anmeldelser." "
Rangering på 2 − Forferdelig. 108 av totalt 2918 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Inger

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Jeg kom fra Norge - og er uvant med storbyer. Reiste alene. Her følte meg trygg, ikke minst på grunn av en særdeles hyggelig og hjelpsom betjening. Perfekt beliggenhet for en som kommer for å bli kjent med Chicago og byens historie. Kort vei til buss og lokaltog.
Bodde her 4 netter i november 2023
Svar fra CQ den 30. nov. 2023
We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

8/10 – Bra

Anders

Likte: Personale og service og overnattingsstedets bygg og tilstand
Good location, small rooms
Bodde her 4 netter i oktober 2023
Svar fra Raina A den 15. okt. 2023
We are so grateful for your kind words and for choosing to share your experience with others. Your positive review means a lot to us and we will continue to strive for excellence. Thank you again for your support!

8/10 – Bra

Jan Henrik og Oslo

Reiste med familie
Likte: Personale og service og fasiliteter
Lå midt i smørøyet. Rart med vasken i gangen. Ikke bar eller restaurant trekker litt ned. Men bra vannautomat utenfor døra og bra gratis kaffe i 2 etg👍
Bodde her 4 netter i april 2023
Svar fra Raina A. den 15. apr. 2023
Thank you for your thoughtful review. We are glad to hear that you had a positive experience and appreciate your kind words. We hope to have the opportunity to serve you again in the future.

8/10 – Bra

Bjørn

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ferietur i Chicago
Meget bra beliggenhet og hyggelig betjening. Rent og fint rom med god seng. Savnet frokostmulighet men hyggelige frokostrestauranter like ved.
Bodde her 2 netter i april 2023
Svar fra Guest Experience Manager den 11. apr. 2023
Thank you for the kind words. We are happy you had such a great time and hope to have again in the near future.

10/10 – Utmerket

Snorre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, great price
Very good location and great value for the money. Very welcoming staff. I got a room with a good river view for very cheap. Would recommend
Bodde her 2 netter i februar 2023
Svar fra Raina A den 15. feb. 2023
We are so grateful for your kind words and for choosing to share your experience with others. Your positive review means a lot to us and we will continue to strive for excellence. Thank you again

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
OK
I was a little disappointed by the outdated room and hard bed concidering the price point.
Bodde her 1 natt i mai 2022

6/10 – Grei

Raul og Miami

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The room service is poor
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Nathan og Chatsworth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Zlatka

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have been staying at this property every time I visit Chicago. I really like the location. The view from my room is gorgeous. The staff is nice, the parking that they offer is convenient. I just wish they had more rooms available with 2 queen size beds, so I don’t have to sleep on the couch every time.
Bodde her 1 natt i mai 2024

6/10 – Grei

Asaad og Dearborn Heights

Reiste med familie
Likte: Fasiliteter
Very conveniently located. Walking distance from all the major attractions. Safe area. Front desk staff very friendly. However, housekeeping service was on demand basis. We requested housekeeping service around 9am as we were supposed to and left the room around that. After we returned to the around 6pm, rooms was still not cleaned. Were told that housekeeping missed us and they are gone for the day. Very unhappy about that as we had to request clean towels and sheets that night.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Carrie

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
They charge for the shampoos
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Esmeralda

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pedro was so helpful from the point of arrival until check out! He was thorough in explaining any questions we had and they were very flexible with late check out as well. I will definitely return in the near future.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Mohammadreza og Thornhill

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024

8/10 – Bra

Jorge

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Al momento del check in el hotel no tenía sistema para cobrar en tarjeta de crédito. Dejé promesa firmada para cargo posterior . Me realizaron un cobro adicional que se resolvió satisfactoriamente después. Al llegar a la habitación el baño tenia cabellos en la tapa del inodoro . La habitación olía mucho a mariguana . Se solucionó parcialmente al abrir las ventanas . La actitud del personal tanto de recepción como de servicio a habitación magnífica y educada .
Bodde her 3 netter i mai 2024
Svar fra CQ den 26. mai 2024
Thank you for your thoughtful review. We are glad to hear that you had a positive experience and appreciate your kind words. We hope to have the opportunity to serve you again in the future.

6/10 – Grei

Min-Han

Excellent location. Rooms were a bit small and dated.
Bodde her 1 natt i mai 2024
Svar fra CQ den 26. mai 2024
Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us. We take guest feedback seriously and use it as an opportunity to improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future.

2/10 – Forferdelig

ZAIN

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was nothing like the picture, the window faced a wall. The parking a paid for in expida wasn't included. I had to pay at the property. So expedia stole from me parking fee.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nitin

Likte: Renhold og overnattingsstedets bygg og tilstand
Perfect location, excellent room.
Bodde her 1 natt i mai 2024
Svar fra CQ den 26. mai 2024
Thank you for your thoughtful review. We are glad to hear that you had a positive experience and appreciate your kind words. We hope to have the opportunity to serve you again in the future.

10/10 – Utmerket

Mya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024
Svar fra CQ den 26. mai 2024
We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 – Utmerket

Colleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ronnie at check in was awesome! Hotel very convenient to MANY things!
Bodde her 2 netter i mai 2024
Svar fra CQ den 26. mai 2024
Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works diligently to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to receive such kind feedback.

6/10 – Grei

mauricio

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Muy deteriorado camas y muebles
Bodde her 5 netter i mai 2024
Svar fra CQ den 24. mai 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

10/10 – Utmerket

Young Cheol og Yongin-si

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
프런트 데스크 직원 아주 친절했고요 위치가 환상적 이었어요
Bodde her 1 natt i mai 2024
Svar fra CQ den 24. mai 2024
Thank you for your thoughtful review. We are glad to hear that you had a positive experience and appreciate your kind words. We hope to have the opportunity to serve you again in the future.

10/10 – Utmerket

Oscar Mario

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very well located between magnificent mile and the loop, very roomy
Bodde her 2 netter i mai 2024
Svar fra CQ den 24. mai 2024
Thank you for your thoughtful review. We are glad to hear that you had a positive experience and appreciate your kind words. We hope to have the opportunity to serve you again in the future.

8/10 – Bra

Bindu

Likte: Renhold og personale og service
Appreciated the easy of self serve check in and checkout. Did not have to stand in line. Only complaint is that the wait time for elevators is too long. Number iof elevators do not support number of guests
Bodde her 3 netter i mai 2024
Svar fra CQ den 24. mai 2024
We are so grateful for your kind words and for choosing to share your experience with others. Your positive review means a lot to us and we will continue to strive for excellence. Thank you again for your support!

6/10 – Grei

chrissy

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter
Very confusing at arrival but staff was friendly and helpful. Room was clean but in poor condition (ripped couch, old mattress, tv kept glitching and turning off, water refill station was broken on our floor). After our room was cleaned I found my toothbrush on the floor in the shower. People next to us had a dog that barked and I was not aware this was a pet friendly hotel. Awesome Nespresso coffee in the room which was a huge plus.
Bodde her 4 netter i mai 2024
Svar fra CQ den 24. mai 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

10/10 – Utmerket

Ileana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely loved our one night stay here! The building is beautiful, the room was so clean and modern, the view of the river was spectacular and the check in/out process was as easy and fast as can be! Super close to all restaurants, bars, and stores. Definitely will be staying here again!
Bodde her 1 natt i mai 2024
Svar fra CQ den 22. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Stephen

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel and location
Bodde her 3 netter i mai 2024
Svar fra CQ den 21. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Melanie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very nice experience being that it was my first time there. People were friendly.
Bodde her 3 netter i mai 2024
Svar fra CQ den 21. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Colleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient! Walk everywhere!
Bodde her 1 natt i mai 2024
Svar fra CQ den 26. mai 2024
Thank you for your thoughtful review. We are glad to hear that you had a positive experience and appreciate your kind words. We hope to have the opportunity to serve you again in the future.

8/10 – Bra

Normand

Reiste med partner
Likte: Renhold
The wall to wall carpet in the bedroom in in a very poor condition.
Bodde her 7 netter i mai 2024
Svar fra CQ den 21. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

8/10 – Bra

Su

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff at the front desk are really helpful and friendly
Bodde her 2 netter i mai 2024
Svar fra CQ den 19. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

8/10 – Bra

Rajan

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Na
Bodde her 3 netter i mai 2024
Svar fra CQ den 21. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Lora

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff were so polite and helpful! Clean rooms
Bodde her 3 netter i mai 2024
Svar fra CQ den 19. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Tony og Fort Dodge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra CQ den 21. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Chuanjin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
so convenient for the walk in the Loop, and lucky to have a river view room.
Bodde her 4 netter i mai 2024
Svar fra CQ den 21. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Venecia og San Ramon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome location!
Bodde her 1 natt i mai 2024
Svar fra CQ den 19. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

4/10 – Dårlig

Steve

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
This room is terrible. It's taken five hours for the temperature to drop four degrees. We are already out of towels and our request for more has already taken over an hour. The only good thing about this place is the view.
Bodde her 1 natt i mai 2024
Svar fra CQ den 21. mai 2024
Thank you for taking the time to review our hotel. We are sorry to hear we did not meet your expectations during your recent stay. We will continue to work hard to improve for our future guests.

8/10 – Bra

Editorial

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did like its location. Nearby of commerce, transportation, and different attractions (The River Walk, the Loop, Michigan Avenue and many others)
Bodde her 6 netter i mai 2024
Svar fra CQ den 17. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Zuhal

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very helpful
Bodde her 3 netter i mai 2024
Svar fra CQ den 17. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and very clean rooms
Bodde her 3 netter i mars 2024
Svar fra CQ den 17. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Daisy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Located in great area. Quick walk to anywhere you want to go.
Bodde her 2 netter i mai 2024
Svar fra CQ den 17. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Krishyl

Likte: Renhold, personale og service og fasiliteter
I enjoyed staying in this hotel. Very convenient and nearby to tourist attractions. The staff are very accommodating. I will definitely book this hotel if I’m in Chicago.
Bodde her 2 netter i mai 2024
Svar fra Nikalette den 16. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for two nights and it was amazing! We will come back again)
Bodde her 2 netter i mai 2024
Svar fra Liz Cano den 14. mai 2024
We are thrilled to hear you had an amazing stay with us. Additionally, we look forward to seeing you again soon.

10/10 – Utmerket

Michael Bryant og Indianapolis

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to be in the middle of it all. Great price for the rooms.
Bodde her 1 natt i mai 2024
Svar fra Liz Cano den 14. mai 2024
We are pleased to hear you enjoyed being in the heart of downtown. It definitely makes the trip more enjoyable. Thank you for your wonderful feedback.

10/10 – Utmerket

Rupali og Brampton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All in all good
Bodde her 2 netter i mai 2024
Svar fra Liz Cano den 14. mai 2024
We are thrilled to hear you enjoyed your recent time with us. We look forward to hosting you again soon.

10/10 – Utmerket

DULCE IVONNE TORRES og México

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Me encanto el trato, la vista, la facil movilidad y todo en general. La pase muy bien
Bodde her 5 netter i april 2024
Svar fra CQ den 14. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Austin

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good service
Bodde her 1 natt i mai 2024
Svar fra CQ den 14. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

2/10 – Forferdelig

PALLAVI

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Liz Cano den 14. mai 2024
We are disappointed to hear your recent stay less than perfect. Even though our hotel was not up to your standards, we hope you enjoyed your time in the city.

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay. Close to the river and parks. Public transportation very close. No need for a car.
Bodde her 3 netter i mai 2024
Svar fra Nikalette den 12. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

4/10 – Dårlig

Carlos Raul

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Excellent location to stay. Toilet not flushing even after maintenance crew support. Coffee machine at floor 2 taste good unfortunately it came warm every single time. Parking is 3 blocks away but for us was OK, the only issue is that the staff on parking lot seemed not to know or where not trained about the hotel ticketing process. Staff at the hotel where very kind and able to support in English/spanish
Bodde her 2 netter i mai 2024
Svar fra CQ den 13. mai 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel cercano al River walk el personal del hotel muy atento especialmente los que hablan en español desde personal de limpieza hasta la recepcion la señorita Ely nos atendio de maravilla no dudaria en hospedarnos nuevamente
Bodde her 1 natt i mai 2024
Svar fra CQ den 17. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!