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Anmeldelser av Omni Chicago Hotel

4.5 out of 5
Omni Chicago Hotel
676 N Michigan Ave, Chicago, IL

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 961 av totalt 1457 anmeldelser." "
Rangering på 8 − Bra. 291 av totalt 1457 anmeldelser." "
Rangering på 6 − Grei. 113 av totalt 1457 anmeldelser." "
Rangering på 4 − Dårlig. 56 av totalt 1457 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 1457 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Frankie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

8/10 – Bra

Jessica

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
The Omni is in a great location. They seem short staffed, but the staff working all were very friendly. The rooms were not very clean, but the bed was very comfortable. For the price paid, I would expect a bit more from a hotel.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is perfect! The staff is very friendly and helpful. We really appreciated Mirhan and Sandor! I would highly recommend this hotel for your stay!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The bell staff was outstanding and so helpful!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Joann og Burleson

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was very professional happy kind
Bodde her 2 netter i mai 2024

8/10 – Bra

Luke

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Missed out on some amenities the listing showed such as room food service and in room massage
Bodde her 4 netter i mai 2024

6/10 – Grei

Mark

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
My wife and I checked in with our daughter, her husband and their 2 yr old and 12 month old bub. We were early by 2 hours but were told no rooms available which was fine. I'm on holidays from Australia so not wearing a three piece suit. Your reception staff gave us the impression they wished we were somewhere else. Advised we would be put on a list and they would ring when rooms available. No call and on check-in admitted they didn't bother to ring. TV in our living room didn't work properly and I demonstrated same to the porter who advised he would get someone to attend to it. No one came. Another staff member went off to look for umbrellas; never seen again. Now, a week later you still haven't refunded my holding deposit. Couldn't recommend to anyone. PS: booked identical rooms but allocated on two different floors. If rooms aren't ready surely you can allocate same floor? no big deal but these are the things that set you apart in a competitive market. Your staff in the lobby/outside very good.
Bodde her 2 netter i mai 2024

8/10 – Bra

Roopal og Richmond

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

8/10 – Bra

Lee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Richard

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Ben H den 10. mai 2024
Thank you for the 5 we appreciate it!

10/10 – Utmerket

Emily

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The suites are great for families. The bellman were especially wonderful - so helpful with getting car seats in and out of cabs, folding strollers, etc. Would definitely come back!
Bodde her 2 netter i mai 2024
Svar fra Ben H den 10. mai 2024
We are so glad that you enjoyed your stay with us! Please come back and see us again!

10/10 – Utmerket

Martin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location. Staff are very friendly and helpful. Rooms are clean and updated. Great property!
Bodde her 3 netter i april 2024
Svar fra Ben H den 10. mai 2024
We do have the best staff and we will be sure to share this with our entire team. See you again, on your next visit!

10/10 – Utmerket

Nicole

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel is wonderful. I wish that they would reinstate a more comprehensible menu in the bar. I also would suggest a full length menu in each of the rooms.
Bodde her 1 natt i april 2024
Svar fra Ben H den 10. mai 2024
Thank you for your feedback, we are revamping our entire menu! We will see you again. next time.

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Na
Bodde her 2 netter i april 2024
Svar fra Ben H den 10. mai 2024
Thank you for the 5 rating!

10/10 – Utmerket

Marc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay at the Omni, and I will definitely come back in the future. Rooms are suites and are very nicely furnished and kept. Bedding was very comfortable, cleanliness was top notch, and location was perfect for easy access to mag mile! The staff is extremely friendly and helpful! The only negative for us was that there is no room service and the offerings from the hotel restaurant are very limited. Luckily you are in Chicago with great restaurants ready to deliver!!
Bodde her 4 netter i april 2024
Svar fra Joanna den 3. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jeffrey

Reiste med partner
Likte: Renhold og personale og service
Very friendly staff. Great location nice room.
Bodde her 2 netter i april 2024
Svar fra Joanna den 3. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Mary og Gonzales

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was friendly, professional and very helpful. The room size was extremely nice. The facility was clean.
Bodde her 4 netter i april 2024
Svar fra Joanna den 3. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always quiet, clean and very comfortable
Bodde her 2 netter i april 2024
Svar fra Joanna den 3. mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Lynn

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice decor and cleanliness. The location was great and the staff was great. The only issue was the bed which was not comfortable for my husband. Other than that I thought the Omni was great. Updated bedding perhaps would make it top notch.
Bodde her 2 netter i april 2024
Svar fra Ben H den 10. mai 2024
Thank you for your feedback! And we will be sure to share this with our whole team! See you again soon!

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everybody was so pleasant. All of the guys that helped with luggage and getting cabs. Amazing. Mark was always smiling when we walked in the building. Thanks
Bodde her 1 natt i april 2024
Svar fra Joanna den 3. mai 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Grei

Ryan

Reiste med familie og små barn
Likte: Renhold og personale og service
The location of the property is fantastic! Everything is within walking distance. The only negative about the property was the size of the room and outside noise. There was lots of construction going on near the hotel and we could hear it until 5pm every day. Also the size of the suite was quite small. We were hoping for a bigger room. Overall, we had a great experience!
Bodde her 2 netter i april 2024
Svar fra Joanna den 3. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Tracy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Joanna den 3. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Sheila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location and wonderful staff!
Bodde her 1 natt i april 2024
Svar fra Joanna den 27. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Andrew

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Flexible
Bodde her 2 netter i april 2024
Svar fra Joanna den 27. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Majlene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Joanna den 27. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Majeed og Milwaukee

Bodde her 2 netter i mars 2024

8/10 – Bra

steve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Joanna den 23. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Sue

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff. Clean. Quite. Nice area
Bodde her 1 natt i april 2024
Svar fra Joanna den 22. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Abigail

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was absolutely INCREDIBLE. every single person we talked to was fantastic! The hotel was beautiful and in a great location
Bodde her 3 netter i april 2024
Svar fra Joanna den 20. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Eric

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great three day weekend spent here!
Bodde her 2 netter i april 2024
Svar fra Joanna den 20. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Brandi

Bodde her 4 netter i mars 2024
Svar fra Ben H den 10. mai 2024
Thank you for the 5 we appreciate it!

10/10 – Utmerket

Constanze

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Hotel ist sehr gut gelegen, alles Mitarbeitenden sind sehr freundlich und hilfsbereit. Die Zimmer sind großzügig und gut ausgestattet, die Betten sind bequem und der Ausblick bei uns (24. Stock) war toll! Das einzige, was ich zu bemängeln habe, ist, dass die Zimmerreinigung nicht einmal Staub gewischt hat, was man bei 8 Nächten schon deutlich sieht. Die Flächen im Bad wurden auch nicht geputzt…
Bodde her 8 netter i april 2024
Svar fra Joanna den 20. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Axel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location - room’s nice but could use a refresh
Bodde her 2 netter i mars 2024
Svar fra Joanna den 20. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Kalethiea

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience nice hotel
Bodde her 1 natt i april 2024
Svar fra Joanna den 20. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Marissa og Harbor City

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was wonderful- try the lemon ricotta pancakes! It was extremely loud when from street noise when the windows were open but they are pretty sound proof when closed! A great stay, and wonderful room.
Bodde her 2 netter i april 2024
Svar fra Joanna den 16. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Rickie og Green bay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super convenient to shopping, which was important as this was a mother/daughter trip. Very friendly staff and housekeeping was so nice! Engineering came to fix the temp in my room promptly when called, and bed was super comfy.
Bodde her 2 netter i april 2024
Svar fra Joanna den 20. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Viktoria og Williamsburg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Joanna den 14. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Junwei og Lincoln

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything, except parking.
Bodde her 2 netter i april 2024
Svar fra Joanna den 14. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Joanna den 14. apr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Dårlig

DUNG

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
We booked for the suite; it’s small and not comfortable at all.
Bodde her 1 natt i mars 2024
Svar fra Joanna den 13. apr. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 – Utmerket

Taylor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Joanna den 12. apr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Grei

Sigrid

Reiste med en gruppe
Likte: Personale og service
Staff was helpful
Bodde her 4 netter i april 2024
Svar fra Joanna den 9. apr. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 – Utmerket

Emily

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Your doormen are exceptionally nice and helpful, day and night crew both!
Bodde her 5 netter i april 2024
Svar fra Joanna den 9. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Lakeshia

Bodde her 1 natt i april 2024
Svar fra Joanna den 3. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

david

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Left my i pad in room Hope they send it back
Bodde her 1 natt i april 2024
Svar fra Joanna den 7. apr. 2024
Thank you for your feedback. We will be addressing your concerns

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Joanna den 9. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Christopher

Bodde her 3 netter i mars 2024
Svar fra Joanna den 27. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Jeannie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I want to give this a higher rating, but there were a number of “minor inconveniences” that insure we won’t stay here again. Good: First, the door staff! They were fast & very friendly. We were there 3 nights & they knew us going in and out of the hotel by day 2. 2. The room was well-laid out. We had a junior suite & other than the bed not actually being a sofa-bed in the traditional sense (it didn’t fold out but removing the back cushions made it comfy for our college-aged child), the room was great. Bathroom was big & had an actual shelf across the back of the tub for shower essentials. What we didn’t love: 1. The restaurant & bar. While it looked pretty from the outside, we were never able to go because of the limited hours. There were a few times we would have liked to go down for a mid-afternoon snack or a drink before we went to dinner & it was closed from 2-5, then again after a evening out, a drink at the bar would have been nice back at the hotel, but it closed at 9 or 10 every night. 2. They were having system issues on a busy Easter weekend & EVERY time we went to our room, we had to go back down to the desk for another round of keys. We expected it after the first night, but then were told the keys would be good through the rest of our stay. They were not & we ended up with 3 sets of keys over 3 nights. The hotel is nice & in a good location, but we will stay somewhere else on future visits with our college student that better meets our needs.
Bodde her 3 netter i mars 2024
Svar fra Joanna den 9. apr. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 – Utmerket

Jeff

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was great. The views from the 25th floor were great. The staff was very helpful and we enjoyed our stay.
Bodde her 3 netter i april 2024
Svar fra Joanna den 5. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Carrie

Reiste med familie
Likte: Renhold
Good location
Bodde her 2 netter i april 2024
Svar fra Joanna den 7. apr. 2024
Thank you for your feedback. We will be addressing your concerns