Sitteområde i lobbyen

Anmeldelser av Hotel Felix River North/Magnificent Mile

4 out of 5
Hotel Felix River North/Magnificent Mile
111 W Huron St, Chicago, IL

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 443 av totalt 1012 anmeldelser." "
Rangering på 8 − Bra. 243 av totalt 1012 anmeldelser." "
Rangering på 6 − Grei. 173 av totalt 1012 anmeldelser." "
Rangering på 4 − Dårlig. 86 av totalt 1012 anmeldelser." "
Rangering på 2 − Forferdelig. 67 av totalt 1012 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Chavez

Reiste med partner
Likte: Renhold og personale og service
The hotel was nice over all however I wished they had a microwave and fridge in the room. Also the sink was clogged and I wasn’t able to change my room since the hotel was at capacity
Bodde her 2 netter i mai 2024

8/10 – Bra

Anne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A fine hotel with the amenities you would expect - no more, no less. The location is convenient. The staff is competent but not especially friendly. Rooms are well maintained, though small. No issues but nothing special.
Bodde her 4 netter i mai 2024
Svar fra Rigel den 28. mai 2024
Thank you for your feedback. We will take note for staff training and enhance staff training. We are glad that your stay was comfortable and enjoyable.

6/10 – Grei

David

Likte ikke: Personale og service
Bodde her 2 netter i mai 2024
Svar fra Rigel den 28. mai 2024
Thank you for your feedback, we hope to see you again soon!

10/10 – Utmerket

Jesus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Rigel den 28. mai 2024
Thank you for your positive feedback, we hope to see you again soon!

6/10 – Grei

Theresa

Noisy room next to us on 9th floor and was given a handicap room which we did not request
Bodde her 1 natt i mai 2024
Svar fra Rigel den 26. mai 2024
We are so sorry for the mix up in bed room type and for the loud noise. It being the festival and holiday weekend people will be a bit rowdy, but calling down to the front desk would always assist to assert quiet hours.

6/10 – Grei

Theresa

Reiste med partner
Likte: Renhold og personale og service
Convenience but noisy on 9th floor hard to sleep
Bodde her 1 natt i mai 2024
Svar fra Rigel den 26. mai 2024
It being the festival and holiday weekend people will be a bit rowdy, but calling down to the front desk would always assist to assert quiet hours.

6/10 – Grei

Robin

Likte: Renhold og overnattingsstedets bygg og tilstand
May prices for hotels in Chicago are out of control. The price for this room was very inflated. A basic room without any amenities. Not the best value. Bedside night light did not work and bathroom faucet dripped. The morning coffee and fruit was nice but for the price you’re better off staying across the street at Home 2. The only thing great about this hotel is location otherwise just average and VERY overpriced.
Bodde her 2 netter i mai 2024
Svar fra Courtney den 26. mai 2024
Sorry that your experience wasn't the best. We appreciate your feedback. Thank you for staying at Hotel Felix.

8/10 – Bra

Susan

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Thank you for your positive feedback. We hope to s den 26. mai 2024
Thank you for your positive feedback. We hope to see you again!

4/10 – Dårlig

Suzanne og Charlotte

Reiste med partner
Likte ikke: Fasiliteter
Just the bare bones. No counter space in the bathroom. Had to place makeup etc on the toilet. Very noisy in the hallways. No coffee or tea in the room. Never again.
Bodde her 2 netter i mai 2024
Svar fra Rigel den 25. mai 2024
We are so sorry to hear about your experience at Hotel Felix. Hotel Felix is a boutique style hotel therefore the smaller amount of space offered in rooms. We offer free lattes and cappuccinos at the bar any time of the day if you ever need to quench the thirst.

10/10 – Utmerket

Shea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was super clean! The staff was amazing. Definitely will stay there again
Bodde her 1 natt i mai 2024
Svar fra Rigel den 25. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

8/10 – Bra

Patrick

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the Riverwalk, liked the design and decor, good atmosphere.
Bodde her 2 netter i mai 2024
Svar fra Rigel den 24. mai 2024
Thank you for your positive feedback. We hope to see you again very soon!

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel.
Bodde her 1 natt i mai 2024
Svar fra Rigel den 24. mai 2024
Thank you for your positive feedback. We hope to see you again very soon!

2/10 – Forferdelig

Karlotta

Reiste med en gruppe
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There was a rat crawling in the vents visibly
Bodde her 2 netter i mai 2024
Svar fra R and C den 23. mai 2024
Thank you for staying at Hotel Felix. We looked further into this matter and we had witnesses detest the claim. If you have physical evidence please feel free to reach out to the hotel so we can handle the matter accordingly.

8/10 – Bra

Izyah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback we hope to see you again soon!

8/10 – Bra

Steve

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback we hope to see you again soon!

6/10 – Grei

Michelle

Just too average for the price. If it was less money and same details, I’d have a little more appreciation for it.
Bodde her 4 netter i mai 2024
Svar fra Rigel den 22. mai 2024
We are so sorry to hear about your recent stay. Being a boutique style hotel, our rooms are smaller than other hotels. As for the prices surge due to availability and they always fluctuate.

10/10 – Utmerket

Tykirra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Being right in the middle of downtown this hotel was convenient in walking to wherever you needed to go as far as shopping and eating. However it is a little noisy in the middle of the night. Overall we had a great experience would definitely stay again!
Bodde her 4 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback we hope to see you again soon!

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an amazing experience at this property. The staff were very accommodating and helped us with resolving our issues with Expedia. I would stay at this hotel the next time we are in Chicago.
Bodde her 3 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback we hope to see you again soon!

10/10 – Utmerket

Francisco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente asecible a todo
Bodde her 3 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback! We hope to see you again soon!

6/10 – Grei

julia

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Although extremely small quarters, it was clean and well maintained. The associates were professional and knowledgable. The rooms lacked a mini fridge and microwave. There was extremely loud music playing late in the neighborhood.
Bodde her 1 natt i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your feedback. Being a boutique style hotel our rooms will be a bit smaller than any other hotel. Fridges are upon availability and we do not have microwaves for individual rooms but we have a communal microwave on the mezzanine floor.

6/10 – Grei

Michelle

Just too basic for the price of other properties where you have more amenities.
Bodde her 2 netter i mai 2024
Svar fra Rigel den 22. mai 2024
We are so sorry about your recent stay at Hotel Felix. We hope the next time you come and stay with us we can make it better.

8/10 – Bra

Robbie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms very small, no parking, not clear on nearby parking prices. However, staff great, beds comfortable. Quick response regarding broken tv. Great location.
Bodde her 3 netter i mai 2024
Svar fra Rigel den 19. mai 2024
Thank you for your feedback on your overall trip. We are glad that everything went well on your trip. We hope to set up parking arrangements in the near future.

10/10 – Utmerket

Ricki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was in a good location.
Bodde her 2 netter i mai 2024
Svar fra Rigel den 19. mai 2024
Thank you for your positive feedback

10/10 – Utmerket

jolynn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is lovely and beautifully maintained. Our room was very comfortable and nicely furnished. We would definitely stay there again. Price was reasonable and while a bit removed from the busier areas, the quiet was wonderful
Bodde her 1 natt i mai 2024
Svar fra Rigel den 17. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

4/10 – Dårlig

Jennifer

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Guest room was not thoroughly cleaned. Bed frames were not compatible with mattresses. All furniture was damaged. White towels were stained with black hair, while washcloths had black stains. Both guests were blonde. Sink was broken in the bathroom, causing constant water flow. Toilet had difficulty flushing properly. Curtains had a brownish color substance on them. No parking available by the hotel. Paid $15 for 20 minutes of parking, $35 for overnight parking from 12:30 am to 10 am, and $22 for the use of Wi-Fi, breakfast, and gym. For $258 a night, I would choose a different hotel.
Bodde her 1 natt i mai 2024
Svar fra R den 18. mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping and engineering routines. We do not have any amenities for parking but we recommend the website Spothero.com for cheap parking in the area compared to flat rate parkin of 50/ per night. All amenities and fees are mentioned in the booking reservation.

6/10 – Grei

Jill

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Rigel den 17. mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Rigel den 17. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

4/10 – Dårlig

Marjorie

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room smelled like urine, called the front desk, they brought up 2 different kinds of room deodorizing sprays. The one and ONLY USB charging port outlet was broken. Hallways needed vacuuming……., NOT impressed. We stay in Chicago once a month and have never stayed in the Felix before and will NOT again! One and done!
Bodde her 1 natt i mai 2024
Svar fra rigel den 18. mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping and engineering routines. We are a boutique style hotel, so all rooms will not look the same and have different layouts from one another.

4/10 – Dårlig

Mia

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The hotel staff and service were good. Our room was disgusting. There was hair on the “new” towel, spider webs on the windows and ceiling, make up, hair and hair products from the previous guest that was not cleaned up properly. And the absolute worse thing we found a some sort of bug on the curtains ! Location of the hotel is great but wish I would have went with a different hotel, the pictures on the website are deceiving for sure.
Bodde her 4 netter i mai 2024
Svar fra Rigel den 18. mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping routines. We are a boutique style hotel, so all rooms will not look the same and have different layouts from one another.

10/10 – Utmerket

Ricki

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 2 netter i mai 2024
Svar fra Rigel den 17. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

10/10 – Utmerket

Michael

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stay
Bodde her 1 natt i april 2024
Svar fra Rigel den 12. mai 2024
Thank you for your positive feedback. We are glad you enjoyed your stay at Hotel Felix!

6/10 – Grei

Celestial

Reiste med partner
Likte: Personale og service
The bathroom could have been cleaner, the air conditioning barely worked which made the room incredibly hot. The lobby is nice enough, and the staff is super friendly. The location is wonderful.
Bodde her 4 netter i mai 2024
Svar fra Rigel den 11. mai 2024
Thank you for your feedback. We have enhanced our engineering and housekeeping teams to do some routine check ups in the rooms. We are glad that the overall experience was enjoyable. We hope to see you again!

10/10 – Utmerket

Dwayne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 2 netter i april 2024
Svar fra Rigel den 11. mai 2024
We are glad to hear that your experience was fantastic. We hope to see you again soon!

10/10 – Utmerket

Molly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very kind when we requested to extend our stay -they made sure we got the best value as well. The rooms are small but well maintained. Perfect for a small weekend trip!
Bodde her 1 natt i mars 2024
Svar fra Rigel den 11. mai 2024
We are glad to hear that your experience was fantastic. We are glad to hear the staff were super helpful during your stay. We hope to see you soon!

10/10 – Utmerket

Liane og Battle Ground

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Rigel den 11. mai 2024
We are glad that Hotel Felix met your standards and were above and beyond.

10/10 – Utmerket

Johnny

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024
Svar fra Rigel den 11. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

2/10 – Forferdelig

Krishnadath

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Horrible
Bodde her 2 netter i mai 2024
Svar fra Rigel den 10. mai 2024
We are so sorry to hear about your experience at Hotel Felix. We hope we can remediate this the next time you come back to stay with us

10/10 – Utmerket

Cari

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly
Bodde her 1 natt i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

10/10 – Utmerket

KARLA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property and the staff are great, I had a great experience. My toom had a great view, I will definitely be booking again.
Bodde her 4 netter i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

6/10 – Grei

Jahleel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
That $75 fee is just a little too much y’all should redo how y’all policy fees are made.
Bodde her 1 natt i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for your feedback. Our 75 incidental charge is just a hold at check in that is required in case of any incidentals charged to the room and is returned upon check out if there are no charges. We plan on changing this amount to 100 in the near future.

6/10 – Grei

Sharon

Reiste med partner
Likte: Renhold og personale og service
The room was small, it was in an older building, but was renovated. There was no temporary parking for unloading during our visit, it may be due from the construction working in the area. The parking garage was nearby and was expensive for overnight parking.
Bodde her 1 natt i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for sharing your feedback. We do apologize about our loading zone. We are doing construction and the huge bin is taking up most of our space, but we do have a loading zone for our guests to use when available.

6/10 – Grei

Kyah

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra Rigel den 10. mai 2024
Thank you for sharing your experience. We hope that next time we can meet your stay a 5/5.

10/10 – Utmerket

Gabriel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
very nice Hotel , very clean nice and polite staff
Bodde her 1 natt i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

8/10 – Bra

Ray

Bodde her 1 natt i mai 2024
Svar fra Rigel den 27. mai 2024
Thank you for feedback!

6/10 – Grei

Arunee og Trophy club

Reiste med familie
There is no parking at hotel. There is $35 near by but still not at the hotel. The room is clean but very strong air spray. Also I booked and prepaid through Expedia but hotel will charge extra $25 per room.
Bodde her 1 natt i mai 2024
Svar fra Rigel den 7. mai 2024
Thank you for sharing your experience about Hotel Felix. Hopefully in the near future we will set up a form of parking that will include parking. We have enhanced staff training to mention the resort fees that are still owed at property as they are mentioned when the reservations are booked. We hope to see you again soon!

10/10 – Utmerket

Ravenn

Bodde her 1 natt i april 2024
Svar fra Rigel den 26. mai 2024
Thank you for your positive feedback. We hope to see you again!

4/10 – Dårlig

Lorena

Reiste med en gruppe
Likte: Renhold
$22 daily fee was not noted before booking. Cable in room did not work both nights and the rooms around us were very loud and noisy.
Bodde her 2 netter i mai 2024
Svar fra Rigel den 7. mai 2024
We are so sorry to hear about your experience at Hotel Felix. The 22 Resort Fee is mentioned in the pricing that is owed at property. We will have engineering check all cables to for the turnover of rooms. Whenever there is loud guests please always let the front desk know so the agents can go check up on the rooms that were making loud noises. We will do better to set up quiet hours.

2/10 – Forferdelig

Odalys

Bodde her 2 netter i januar 2024
Svar fra Courtney den 26. mai 2024
Sorry your experience wasn't the greatest. If you would like to reach out to the hotel to let us know what we can do better to improve next time, we would appreciate it. Thank you for staying at Hotel Felix.

8/10 – Bra

Chelsea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the many restaurants near by.
Bodde her 3 netter i april 2024
Svar fra Rigel den 5. mai 2024
Thank you for sharing your experience. We are glad that our location is fantastic being around Mag Mile and a variety of restaurants!

10/10 – Utmerket

Virginia

Bodde her 1 natt i mars 2024
Svar fra Rigel den 7. mai 2024
Thank you for sharing for your experience! We hope to see you again soon!