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Anmeldelser av Homewood Suites by Hilton Chicago Downtown West Loop

3 out of 5
Homewood Suites by Hilton Chicago Downtown West Loop
118 North Jefferson Street, Chicago, IL

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 568 av totalt 760 anmeldelser." "
Rangering på 8 − Bra. 130 av totalt 760 anmeldelser." "
Rangering på 6 − Grei. 28 av totalt 760 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 760 anmeldelser." "
Rangering på 2 − Forferdelig. 20 av totalt 760 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Corey

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Anouk

Reiste med familie
Belle hôtel. Propriété excellente. Espace commun très agréable. Chambre très agréable, grande lumineuse et très confortable. Proche métro et à distance de marche de plusieurs sites d’intérêts.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Nicolas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très belle vue
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Sherri M

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The parking was not the greatest!
Bodde her 1 natt i mai 2024
Svar fra Hampton Inn Team den 11. mai 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

6/10 – Grei

benjamin

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Let me start off by saying the hotel itself exceeded most expectations. The employees were the best part; Annette, the hostess during breakfast was an exceptional example of how the staff went far and above what would be considered excellent customer care; very welcoming, answering questions, very knowledgeable. Downside: the whole parking scheme is a disaster, far too few spaces for guests, workers, and public, 2 and 1/2 levels with what seemed to be less than 50 spaces. No instructions on how to access the parking prior to coming and no mention of the extra charge in their Expedia listing (big no no in my eyes and really would be one of the first things I mention to anyone asking about the property). Afterwards the keycards did not work to get in and out, however quickly corrected by the exceptional people at the front desks. If the parking was not an issue I would have no problem giving the hotel a 9/10, could use a bit more types of cooking utensils in the room would be the only suggestion apart from being more transparent about the parking.
Bodde her 2 netter i mai 2024
Svar fra Homewood Suites Team den 6. mai 2024
Thanking for taking the time to tell us about your experience.We are glad to hear you enjoyed your accommodations and staff interactions.We appreciate your feedback and it has been forwarded to the proper management team to be addressed. We do hope you let us make it right for you in the future.

6/10 – Grei

Kenneth

Reiste med familie
Likte ikke: Renhold
Parking is horrible... even with parking garage..when you leave out you will not have parking when you return...then you get sent a satellite lot....
Bodde her 1 natt i april 2024
Svar fra Homewood Suites Team den 6. mai 2024
Thank you for taking the time to tell us about your experience.We do apologize about the experience with the parking situation and we are working on ways to address this.We are glad you enjoyed your stay overall and hope to see you again in the future.

10/10 – Utmerket

Barrett

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Homewood Suites Team den 6. mai 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

8/10 – Bra

Martin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking was in a congested and difficult ramp Front desk on 4th floor a bit different and not convenient.
Bodde her 2 netter i april 2024
Svar fra Homewood Suites Team den 6. mai 2024
Thank you for taking the time to tell us about your experience.We appreciate your feedback and do use it to make improvements for you and all of our guests.We are glad you enjoyed your stay overall and hope to see you again in the future.

10/10 – Utmerket

Jill

Bodde her 1 natt i mai 2024
Svar fra Homewood Suites Team den 23. mai 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

8/10 – Bra

Rafael og Bogota

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Had a good stay.
Bodde her 10 netter i april 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Joshua og Sturgis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very nice the bed was a little to firm but other than that nice
Bodde her 1 natt i april 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Elizabeth

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice rooms
Bodde her 2 netter i april 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Lyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice room and facilities. Staff very helpful. Room was fine, but bedcover was snagged - needed replaced. Half and half in kitchen was so old it had congealed - housekeeping should pay closer attention to these details. Nevertheless, I had a good experience overall and would stay there again.
Bodde her 1 natt i april 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Gianna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

George

Bodde her 1 natt i april 2024
Svar fra Homewood Suites Team den 6. mai 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Zarissa og Lynne Center

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and clean
Bodde her 1 natt i mars 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, clean, nice ambiance.
Bodde her 1 natt i april 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

8/10 – Bra

Cruz

Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A bit small for a suite
Bodde her 1 natt i mars 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay overall and hope to see you again in the future.

10/10 – Utmerket

William og Dousman

Clean, spacious, good food
Bodde her 2 netter i mars 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Matthew

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay with friendly staff!
Bodde her 1 natt i mars 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Debbie

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe area, close to restaurants, great breakfast, staff nice and very clean hotel
Bodde her 3 netter i mars 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Alice og Detroit

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Sarah

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The breakfast staff were attentive and genuinely warm.
Bodde her 1 natt i mars 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Selena

Bodde her 2 netter i februar 2024
Svar fra Homewood Suites Team den 2. mai 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Alexandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is in a perfect location to explore the Fulton district and downtown. Very safe.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Laaisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me and my boyfriend had a great experience, only downside is there is limited parking in the parking garage (it’s a public parking garage also) and if you have a electric vehicle there is only two spots for charging but other then that the room and the service was amazing!! This is also our second time at that hotel and both times was great

10/10 – Utmerket

Chisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very clean breakfast option was good and hot
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lasheena

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Brad

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stay here often for work. Location is convenient and hotel is nice/well maintained
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Jasmine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The view was great, loved the full kitchen!
Bodde her 2 netter i januar 2024

10/10 – Utmerket

SAMUEL

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buenas instalaciones
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A+ Hotel
I have been here twice in the past 2 months, once for business and once for pleasure. This site is very comfortably located and close to the pink line. The rooms are adequately appointed and staff is pleasant. The breakfast in the morning is far more than contenental and works great if kids are involved, but a nice accomidation either way.
Bodde her 1 natt i januar 2024

8/10 – Bra

Bridget

Forretningsreisende
Cc
Bodde her 2 netter i januar 2024

8/10 – Bra

Jesse

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Buen precio - calidad del hotel. Trato serio del personal y poco amable del personal de seguridad.
Bodde her 10 netter i desember 2023

8/10 – Bra

Olga Elizabeth

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El único aspecto a mejorar es que deben tener mas variedad en el desayuno.
Bodde her 8 netter i desember 2023

10/10 – Utmerket

Paula

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

6/10 – Grei

OCTAVIA

Likte: Renhold og personale og service
The room was very nice, clean and spacious. I visited the work out room and was unimpressed. Wanted to do weight lifting-no option for that. In the morning I went to the complimentary breakfast around 8am mostly every option was gone. When I asked the staff will they be refilling. They told me yes and never returned.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Wandaann

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Doris

Bodde her 4 netter i desember 2023

10/10 – Utmerket

Chengyuan

Bodde her 2 netter i desember 2023

8/10 – Bra

Noble

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient
Bodde her 2 netter i desember 2023

6/10 – Grei

Peggy

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Chicago Christmas
Same type of room as a previous stay and always liked the room as well as service and location. This time there was hair in the bathroom sink and shower as well as a large ball of hair on the floor by the trash can in the bathroom. Also multiple young children in room next door that at 7a-8a ran around in hallway laughing and playing. Pretty hard to sleep with that going on. Also at 11-12 at night you could hear the kids playing through the vents in our bathroom. Aside from that the staff were friendly and the guards were very nice and friendly.
Bodde her 4 netter i desember 2023

10/10 – Utmerket

ARNOLD

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you!
Bodde her 2 netter i desember 2023

6/10 – Grei

Steven

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was exceptional quality. Staff were friendly.
Bodde her 2 netter i desember 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Possible Last Visit
The Homewood Suites side of the Hilton combined Hampton Inn/Homewood Suites building may need to be re-evaluated. Mattress was too hard and the clearances between the bed and the restroom wall is too narrow for a King bed. Room should be a queen or the design should be changed. Breakfast though plentiful is not always quality (burnt sausage, biscuits and overcooked eggs). Other than that, it was an nice experience. ($58.00 for parking should told in advertisement)
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Grace

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Travelocity said you could check in at 18. Allowed me to book everything for my daughter of 18, then wouldn’t let her check in because she wasn’t 21. I had to drive 5hours one way to check my daughter in myself.
Bodde her 1 natt i desember 2023
Svar fra Fred Marshall den 22. des. 2023
I'm very sorry for the confusion, but I've double checked and on our travelocity.com site it lists that the minimum checkin age is 21 years old. Additionally, on our hampton.com brand site it also lists the minimum age as 21 years old.If you were told over the phone by travelocity, I would discuss this error with them so they can make any necessary changes or improvements in their processes.