The hotel staff were wonderful, especially Rana. We got to check in and were told the pool was open but the hot tub was permanently closed. I do wish they would’ve removed it from their website or at least stated that on the website. The ice machine was broke on our floor for the first 2 days during our 4 day stay. The first room the tv was missing so they move us to a different room then the iron was missing in the second room but they quickly got us an iron. The breakfast was great! The pool was nice.