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Anmeldelser av Hampton Inn Chicago-Carol Stream

2.5 out of 5
Hampton Inn Chicago-Carol Stream
205 W North Ave, Carol Stream, IL

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 465 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 318 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 113 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 69 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 40 av totalt 1005 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
supert
supert
Bodde her 2 netter i juli 2017

10/10 – Utmerket

Laila og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig og rent
Hyggelig sted å bo,gode senger og smilende personal. Har bodd her om igjen og om igjen
Svar fra Lori den 7. nov. 2015
Thank you so much for your kind words. I am so pleased you enjoyed your stay with us. It was a pleasure having you be our guest.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great hotel
Great

8/10 – Bra

Edward

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had to wait at the desk for dinner time before anyone came to check us in. Once they did the process was quick and easy.
Bodde her 1 natt i mai 2024
Svar fra Waheeda / FOM den 25. mai 2024
Thank you for choosing Hampton In @ Carol Stream for your recent stay and for sharing your wonderful review. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay.

8/10 – Bra

Emily

Likte: Renhold
We have stayed here before and rebooked. Service was a bit lacking this time. Check in was great. Tables at breakfast weren’t washed so hard to find a place to sit. At checkout I waited at the desk and finally took my stuff to my car. When I came back in, I saw the receptionist in her phone in the office. I went to the counter again and after waiting again went and asked to check out,
Bodde her 2 netter i mai 2024
Svar fra FOM den 21. mai 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon. we have express check out there was a basket on the counter clearly show express check out and drop the key , no need to wait for anyone to check out .yours in hospitality!

8/10 – Bra

Scott

Likte: Renhold og personale og service
Very quiet, breakfast good, and staff excellent, too. They were having a plumbing issue when all water was off in the hotel twice for several hours each during one of the days we were there.
Bodde her 3 netter i mai 2024
Svar fra Waheeda / FOM den 15. mai 2024
I would like to extend my sincerest apologies for the inconvenience you experienced during your recent stay at our hotel. Your satisfaction is our utmost priorityWe strive for excellence so we look forward to sharing an even more positive experience with you soon!

8/10 – Bra

Melinda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Waheeda / FOM den 14. mai 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

Charles og Ponte Vedra Beach

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Waheeda / FOM den 14. mai 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

8/10 – Bra

Bethany

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No unpleasant surprises - clean and conventional
Bodde her 2 netter i mai 2024
Svar fra Waheeda / FOM den 14. mai 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

6/10 – Grei

George

Likte: Fasiliteter
Liked location. Did not like the complementary breakfast - terrible orange juice.
Bodde her 4 netter i mai 2024
Svar fra Waheeda / FOM den 8. mai 2024
I apologize for any inconvenience you may have experienced during your stay. I will look into this concern with my time & we will utilize your feedback to help fine-tune our operations. We do hope that you will stop by & see us again!

10/10 – Utmerket

pamela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean
Bodde her 2 netter i mai 2024
Svar fra Waheeda / FOM den 8. mai 2024
We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Chicago-Carol Stream! We hope you plan on staying with us again soon!

8/10 – Bra

Shoua

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed our stay. Will definitely stay again if in the area. Only complaint is the tub wasn't draining well and bathroom door was hard to lock. Otherwise, it was a clean place and great staff.
Bodde her 3 netter i mai 2024
Svar fra Waheeda / FOM den 7. mai 2024
Thank you for taking the time to review your recent experience at the Hampton InnChicago-Carol stream. We value your loyalty and respect your feedback. I am concernedto hear you encountered issues with a few issues during your stay here at our hotel. Please accept our sincere apology for the inconvenience.

2/10 – Forferdelig

Donna

Likte ikke: Personale og service og fasiliteter
I had made a reservation through expedia and hotel did not have it. I had to rebook a more expensive room with hotel when I got there
Bodde her 1 natt i mai 2024
Svar fra Waheeda / FOM den 7. mai 2024
We apologize for the inconvenience about your RVS from Expedia.

8/10 – Bra

Mark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean facility with easy access to Carol Stream and Wheaton.
Bodde her 1 natt i april 2024
Svar fra Waheeda / FOM den 3. mai 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

David

Bodde her 2 netter i april 2024
Svar fra Waheeda / FOM den 21. mai 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

6/10 – Grei

Marina

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
When I was trying to check in Staff was nowhere to be found. Took more than 20 min to show. I booked a 2 bed, but only got a 1 bed. Just horrible experience
Bodde her 1 natt i april 2024
Svar fra Waheeda / FOM den 23. apr. 2024
*I apologize for any inconvenience you may have experienced during your stay. I will look into this concern with my team & we will utilize your feedback to help fine-tune our operations. We do hope that you will stop by & see us again!

10/10 – Utmerket

Chris

Reiste med familie
Nice place
Bodde her 1 natt i april 2024
Svar fra Waheeda / FOM den 20. apr. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

Antonio and Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023
Svar fra Waheeda / FOM den 16. apr. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

8/10 – Bra

Victoria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice peaceful hotel
Bodde her 2 netter i april 2024
Svar fra Waheeda / FOM den 16. apr. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

2/10 – Forferdelig

Manju

Bodde her 2 netter i april 2024
Svar fra Waheeda / FOM den 7. mai 2024
I do apologize that your stay was met with some concerns. If you would please advise what those concerns were, we would like to use that information to fine tune our operations around here.

8/10 – Bra

josipa

Bodde her 1 natt i april 2024
Svar fra Waheeda / FOM den 4. mai 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

8/10 – Bra

Lorie og Chicago

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location. Accessible to good dining,
Bodde her 1 natt i april 2024
Svar fra Waheeda / FOM den 13. apr. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

8/10 – Bra

Catherine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was nicely laid out. Friendly personnel and helpful. Breakfast bar...top notch. Thank you!
Bodde her 3 netter i april 2024
Svar fra Waheeda / FOM den 12. apr. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

4/10 – Dårlig

Thomas

Reiste med en gruppe
The refrigerator did not work. No privacy curtains. Just sheers to block the morning sun! The furniture was very worn.
Bodde her 1 natt i april 2024
Svar fra Waheeda / FOM den 7. apr. 2024
I would like to extend my sincerest apologies for the inconvenience you experienced during your recent stay at our hotel. Your satisfaction is our utmost priorityWe strive for excellence so we look forward to sharing an even more positive experience with you soon!

10/10 – Utmerket

Alexander

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good!
Bodde her 2 netter i mars 2024
Svar fra Waheeda / FOM den 3. apr. 2024
We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Chicago-Carol Stream! We hope you plan on staying with us again soon!yours in Hospitality!

10/10 – Utmerket

Mark

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Friendy staff
Bodde her 2 netter i mars 2024
Svar fra Waheeda / FOM den 2. apr. 2024
We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Chicago-Carol Stream! We hope you plan on staying with us again soon!yours in Hospitality !

10/10 – Utmerket

Brent

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Waheeda / FOM den 2. apr. 2024
We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Chicago-Carol Stream! We hope you plan on staying with us again soon!yours in Hospitality !

10/10 – Utmerket

Marlin

Bodde her 1 natt i mars 2024
Svar fra Waheeda /Fom den 16. apr. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

Calista

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front office staff was amazing and check out was easy. We were visiting some friends briefly and this was a great choice! Bathrooms came fully stocked with all necessities which made our packing easy, and it was all very clean.
Bodde her 2 netter i mars 2024
Svar fra Waheeda / FOM den 26. mars 2024
We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Chicago-Carol Stream! We hope you plan on staying with us again soon!yours in Hospitality !

10/10 – Utmerket

Gayla

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We will definitely stay here again. Everything was great. Beds were comfortable. Breakfast was hot. And we traveled with our son's family and they accommodated us by giving us rooms next to each other. The indoor pool is nice and warm. The room had everything we needed. Soaps, shampoo, conditioner, towels, enough pillows.
Bodde her 2 netter i mars 2024
Svar fra Waheeda / FOM den 26. mars 2024
We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Chicago-Carol Stream! We hope you plan on staying with us again soon.yours in Hospitality !

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Waheeda / FOM den 26. mars 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

8/10 – Bra

Antoine

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra Waheeda / Manager den 19. mars 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

Emily

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room is decent size and has a refrigerator. Everything seemed clean. The breakfast was a bit sparce compared to other properties we've stayed at and the tables were dirty. The gym is decent.
Bodde her 1 natt i mars 2024
Svar fra Waheeda / Manager den 19. mars 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

April

Likte: Overnattingsstedets bygg og tilstand
We always stay here. Really nice hotel
Bodde her 1 natt i mars 2024
Svar fra Waheeda / FOM den 5. mars 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

Hesham

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Waheeda / FOM den 5. mars 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

2/10 – Forferdelig

denu

Bodde her 1 natt i februar 2024
Svar fra Waheeda / Manager den 20. mars 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

8/10 – Bra

Jamie

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Staff was always super nice. Bed was comfortable. Couldn’t get the curtains to close, couldn’t get the heater on but it came on every so often to keep the room temp comfortable. The hotel just seems outdated - can tell there had been a water leak under the bathroom sink as wood was peeling. Breakfast was average. Coffee only offered dark roast so I put extra sugar in. Hotel did the job for two nights.
Bodde her 2 netter i februar 2024
Svar fra Waheeda / FOM den 5. mars 2024
We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will use your concerns to fine-tune our operations here. Our hotel is slated for a full property renovation within the next 18 months that will surely address the concerns you brought up.

6/10 – Grei

Chik-kwun

Bodde her 1 natt i februar 2024
Svar fra Waheeda / Manager den 20. mars 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

jose

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Waheeda / FOM den 5. mars 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

8/10 – Bra

elma

Reiste med familie, Reiste med en gruppe
We love it.
Bodde her 1 natt i februar 2024
Svar fra Roxanna R (GM) den 28. feb. 2024
I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and friendly.
Super clean room. Mike at front desk was very friendly.
Bodde her 1 natt i februar 2024
Svar fra Roxanna R (GM) den 28. feb. 2024
I’m so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

8/10 – Bra

Venise

Forretningsreisende
Likte: Renhold og personale og service
Pool was closed, website says hot tub which doesn’t exist. Ice machines broken. Room was quiet and clean.
Bodde her 2 netter i februar 2024
Svar fra Waheeda / Manager den 14. feb. 2024
First and foremost, we would like to thank you for taking the time to share your feedback.On behalf of our entire staff we would like to apologize for any inconveniences youencountered during your stay. Apologize for the situation that happened. We appreciateyour feedback as it helps us further improve our property for our guests and yourself. WeThank you and hope that you will give us another chance in the future.

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Waheeda / Manager den 14. feb. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

Patricia

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Waheeda / Manager den 14. feb. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

4/10 – Dårlig

David

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Could have been better, like it used to be.
Only one elevator in service, Noisy HVAC in room, lacking amenities, bathtub stopper broken, window cover dressing hanging loose at one end. Laundry dryer non-operational, no laundry soap available. No directory of services or local restaurants and offerings. Potholes in the parking area. The coffee/Tea was good and available. Breakfast was waffle, fold-over premade eggs, sausage, potatoe (slightly warm), bagle,blueberry muffin and juices. Overal impression was only so-so.
Bodde her 3 netter i februar 2024
Svar fra Waheeda / FOM den 14. feb. 2024
First and foremost, we would like to thank you for taking the time to share your feedback.On behalf of our entire staff we would like to apologize for any inconveniences youencountered during your stay. Apologize for the situation that happened. We appreciateyour feedback as it helps us further improve our property for our guests and yourself. WeThank you and hope that you will give us another chance in the future.

8/10 – Bra

Sara

Bodde her 1 natt i februar 2024
Svar fra Waheeda / Manager den 14. feb. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

Misghna

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe
Bodde her 1 natt i februar 2024
Svar fra Waheeda Iqbal / FOM den 8. feb. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Romkomfort
Okay if you're not traveling with family
Accommodations were fine. Biggest complaint is the pool was out of service halfway through our trips, which wouldnt have been a big deal if they made an effort to inform guests that is was not in service. Instead, it was after i suggested that a note AT LEAST be placed on the pool door that it was out of order that steps finally took place. Another bit of an annoyance was the fact that i needed sheets changed (my two year old wet the bed) and front desk acted lime it was such a hassle to get housekeeping to give us a change of sheets becuase they only do that once every other day. Probably wont stay there again.
Bodde her 4 netter i januar 2024
Svar fra Waheeda / Manager den 31. jan. 2024
Thank you for taking the time to review your recent experience at the Hampton InnChicago-Carol stream. We value your loyalty and respect your feedback. I am concernedto hear you encountered issues with a few issues during your stay here at our hotel. Please accept our sincere apology for the inconvenience.

10/10 – Utmerket

Cheri og Lomira

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and comfortable. We enjoyed the hot breakfast. We will stay here again if we are in the area.
Bodde her 1 natt i januar 2024
Svar fra Waheeda / Manager den 31. jan. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!

10/10 – Utmerket

Jean

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our visit!
Loved our 2 night stay. Great price for our room and breakfast was good.
Bodde her 2 netter i januar 2024
Svar fra Waheeda / Manager den 31. jan. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!