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Anmeldelser av Club Quarters Hotel Wacker at Michigan, Chicago

4 out of 5
Club Quarters Hotel Wacker at Michigan, Chicago
75 E Wacker Dr, Chicago, IL

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 970 av totalt 1728 anmeldelser." "
Rangering på 8 − Bra. 422 av totalt 1728 anmeldelser." "
Rangering på 6 − Grei. 173 av totalt 1728 anmeldelser." "
Rangering på 4 − Dårlig. 91 av totalt 1728 anmeldelser." "
Rangering på 2 − Forferdelig. 72 av totalt 1728 anmeldelser." "

8,8/10

Renhold

9,2/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Laurent Paul

Bodde her 4 netter i november 2023
Svar fra Nikalette den 14. nov. 2023
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Eddie Håkon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fin utsikt.
Trangt rom. Flott utsikt mot Trump Tower of oppover elva. Tungvint med parkering. Parkerte nesten 30 min unna. Dyrt å parkere. Inkludert frokost i form av verdisjekk til å bruke i kafeen next door.
Bodde her 1 natt i juli 2023
Svar fra Liz Cano den 8. aug. 2023
We are thrilled to hear you enjoyed your recent time with us.

10/10 – Utmerket

Jan Olav

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I’d return again for sure.
I just love this hotel in Chicago, and have returne several times. I missed their wine-night behind the lobby lounge this time. The hotel is a bit dayes but still appears well maintained. Staff have always been great to me, serviceminded and helpful to my requests.
Bodde her 3 netter i februar 2023
Svar fra CQ den 17. feb. 2023
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

2/10 – Forferdelig

teresa

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Never again would we stay. The room was so small you could not walk around the bed
Bodde her 3 netter i mai 2024
Svar fra CQ den 25. mai 2024
Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us. We take guest feedback seriously and use it as an opportunity to improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future.

8/10 – Bra

Rhonda

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Pros - great location. EXCELLENT staff Cons - Lobby is uninspired & looks like a bank counter. Check in is basically a self serve situation. Room was very basic. Overall, the entire place needs a major facelift,
Bodde her 3 netter i mai 2024
Svar fra CQ den 25. mai 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

8/10 – Bra

Fabio

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Posizione centrale, servizi nella norma, unica pecca pulizie camera solo su richiesta..per il prezzo pagato sarebbe stato necesario avere le pulizie giornaliere in automatico.
Bodde her 6 netter i mai 2024
Svar fra Guest Experience Manager den 24. mai 2024
Estamos muito gratos por suas amáveis palavras e por escolher compartilhar sua experiência com outras pessoas. Sua avaliação positiva significa muito para nós e continuaremos buscando a excelência. Obrigado novamente!

8/10 – Bra

Riteshkumar

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is good place
Bodde her 2 netter i februar 2024
Svar fra CQ den 24. mai 2024
We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 – Utmerket

Evelier

Likte: Renhold og overnattingsstedets bygg og tilstand
Excelente propiedad, volvería sin duda a hospedarme aquí!!!
Bodde her 3 netter i mai 2024
Svar fra CQ den 22. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Amir Reza

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bathroom needs renovation. Overall it was a good one night experience.
Bodde her 1 natt i april 2024
Svar fra CQ den 22. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Michael og WEST CHESTER

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing location and amazing, friendly staff. Room was a bit small but otherwise can’t say enough great things about the staff at CQ.
Bodde her 2 netter i mai 2024
Svar fra Raina A den 20. mai 2024
We are so grateful for your kind words and for choosing to share your experience with others. Your positive review means a lot to us and we will continue to strive for excellence. Thank you again for your support!

8/10 – Bra

Toni og Kill Devil Hills

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I expected a bit more from this chain of hotels. The hotel is located in a good section and walking distance to everything. The 2 bedroom suites are the way to go. Wished they had a restaurant. No real complaints except no place on site for food.
Bodde her 2 netter i mai 2024
Svar fra CQ den 20. mai 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

8/10 – Bra

Kuauhyama Luna

Reiste med en gruppe
Good
Bodde her 3 netter i mai 2024
Svar fra CQ den 20. mai 2024
We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 – Utmerket

Tanisha og Beaumont

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service and the location was AMAZING !!! I really enjoyed myself and slept like a baby
Bodde her 2 netter i mai 2024
Svar fra CQ den 17. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

6/10 – Grei

karen

Likte: Personale og service
Likte ikke: Fasiliteter
Room was so small it felt claustrophobic. It was difficult to get to the bathroom.
Bodde her 2 netter i mai 2024
Svar fra CQ den 16. mai 2024
Thank you for taking the time to review our hotel. We are sorry to hear we did not meet your expectations during your recent stay. We will continue to work hard to improve for our future guests.

10/10 – Utmerket

Nancy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfectly received and easy to check in and check out . The room was already ready before the time of check in. Nice hotel , easy access , surrounded by all we are looking for for a great holiday in Chicago will come back for sure
Bodde her 2 netter i mai 2024
Svar fra Nikalette den 16. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Carina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location where everything is walking distance!
Bodde her 3 netter i mai 2024
Svar fra Nikalette den 12. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

8/10 – Bra

Cecilia

Reiste med partner, Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The staff was amazing ! And it dog friendly for no extra charge. Small room but very convenient for the one night stay we had. Only down side would be the elevator, really only one to use for the side of the hotel we stayed and took a very long time and was always full so had to wait for another one that was available. I eventually took the stairs down and was on the 24th floor. Also no refrigerator available or microwave. But they do have free water and coffee, the second floor was the highlight of it all. Great stay !
Bodde her 1 natt i april 2024
Svar fra cq den 11. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Raina A den 10. mai 2024
Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works diligently to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to receive such kind feedback.

10/10 – Utmerket

Robyn

Reiste med partner
Likte: Fasiliteter
Fantastic location. It was great to be able to walk to most places. We liked the printout of suggestions for places to eat. Coffee available in Club Lounge was good, but it would have been nice to have tea and coffee in rooms. Staff were great. Good value for money in a big city. We would definitely stay again.
Bodde her 4 netter i april 2024
Svar fra Nikalette den 7. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

2/10 – Forferdelig

Everardo reyes

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra CQ den 7. mai 2024
We are sorry to hear we didn't meet your expectations. We appreciate you taking the time to review our hotel. Even though our hotel did not meet your needs, we hope you enjoyed our great location.

10/10 – Utmerket

Noel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra CQ den 17. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Jonathan

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to downtown, train stations and everything.
Bodde her 1 natt i mai 2024
Svar fra Raina A den 4. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Sungjae

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra CQ den 6. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

berkan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was amazing, the only issue was the rudeness off the valet manager. The valet team was all polite, and a pleasures to see every morning and evening.
Bodde her 2 netter i mai 2024
Svar fra CQ den 4. mai 2024
I'm so sorry to hear you had issues with the valet management, but thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Brad

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding service. Friendly. Quick replies and help. Very clean. Easy check in. Easy check out. Fantastic location. Zero complaints.
Bodde her 3 netter i april 2024
Svar fra CQ den 2. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

6/10 – Grei

Brock

Reiste med partner
Likte: Renhold og personale og service
The bed was concave and very uncomfortable. The room was smaller than expected. Maid service only if requested. So if you have a coffee pot in your room don't expect refills unless you specifically call and ask.
Bodde her 2 netter i april 2024
Svar fra Guest Experience Manager den 1. mai 2024
I'm sorry to hear that you had a negative experience during your stay at our hotel. We value feedback from our guests as it helps us improve our services. We strive to ensure a pleasant and comfortable stay for all our guests, and we apologize for any inconvenience caused. Thank you for bringing this to our attention.

4/10 – Dårlig

Ryan

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff is amazing and made our trip enjoyable. The rooms have issues. We were in 3 rooms. First room was 77degrees with the heat off. 2nd room had the worlds hardest bed. 3rd room had a tv that shut off every 20 minutes. Make sure you call ahead if you can’t have feather pillows. Again the staff was great Leo and the other gentleman (didn’t get his name, sorry) really helped us as much as they could.
Bodde her 3 netter i april 2024
Svar fra CQ den 30. apr. 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

10/10 – Utmerket

Tiffany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I loved our stay here. Will definitely be back.
Svar fra CQ den 30. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

8/10 – Bra

Anna

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Experience Manager den 1. mai 2024
Thank you so very much for the kind rating. We hope to serve you again on the near future.

10/10 – Utmerket

David og Windsor

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location on the riverfront. Lots of parking nearby. Fast, easy check-in. Fantastic view from our room.
Bodde her 1 natt i april 2024
Svar fra CQ den 30. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

10/10 – Utmerket

Ferdinand

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was nice and clean. Tony was amazing I was so happy with the service they have. Definitely recommend this hotel who is new to Chicago downtown riverside.
Bodde her 2 netter i april 2024
Svar fra CQ den 28. apr. 2024
We are glad that you found our facilities and services to your satisfaction. Your compliments regarding our staff's friendliness and professionalism are greatly appreciated. We will make sure to pass on your kind words to them, as it will serve as motivation to continue delivering exceptional service.

10/10 – Utmerket

IRVIN ARMANDO AREVALO

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff, and property were amazing. Very happy with the service
Bodde her 2 netter i februar 2024
Svar fra CQ den 28. apr. 2024
We are glad that you found our facilities and services to your satisfaction. Your compliments regarding our staff's friendliness and professionalism are greatly appreciated. We will make sure to pass on your kind words to them, as it will serve as motivation to continue delivering exceptional service.

10/10 – Utmerket

emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely enjoyed my stay at Club Quarters, this was my second time staying here and the staff has been consistently helpful and friendly! The rooms could use an update but they get the job done, you can’t beat the awesome location, views, and price!!
Bodde her 2 netter i april 2024
Svar fra Raina A den 26. apr. 2024
We are glad that you found our facilities and services to your satisfaction. Your compliments regarding our staff's friendliness and professionalism are greatly appreciated. We will make sure to pass on your kind words to them, as it will serve as motivation to continue delivering exceptional service. We look forwarding to hosting you again soon!

8/10 – Bra

Jonathan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For the short stay it was acceptable, forna longer stay upgrade to a room that has microwave and fridge.
Bodde her 1 natt i april 2024
Svar fra Raina A den 26. apr. 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

6/10 – Grei

Benedict

Bodde her 2 netter i april 2024
Svar fra CQ den 16. mai 2024
Thank you for taking the time to review our hotel. We are sorry to hear we did not meet your expectations during your recent stay. We will continue to work hard to improve for our future guests.

6/10 – Grei

Benedict

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Floors are dirty. Kinda sticky to walk.
Bodde her 1 natt i april 2024
Svar fra CQ den 25. apr. 2024
Thank you for taking the time to review our hotel. We are disappointed to hear your stay was less than perfect. We will share your feedback with the pertinent department and ensure the issues are isolated

10/10 – Utmerket

Aivil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra CQ den 23. apr. 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Chapman Jones

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in and clean rooms. Water stations on every floor were a great amenity
Bodde her 4 netter i april 2024
Svar fra CQ den 22. apr. 2024
We greatly appreciate your kind review. We will continue to strive for excellent service. We look forward to your return!

10/10 – Utmerket

Sheetal

Bodde her 1 natt i april 2024
Svar fra Nikalette den 10. mai 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 – Utmerket

Dennis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful and courteous welcome from front desk staff. Wonderful location. Comfortable room. Very small bed, fine for 1 person.
Bodde her 1 natt i april 2024
Svar fra CQ den 18. apr. 2024
Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works diligently to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to receive such kind feedback.

10/10 – Utmerket

Luke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Liz Cano den 17. apr. 2024
We are pleased to hear you enjoyed your recent time with us.

10/10 – Utmerket

Valéria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location!!! Beautiful view!!
Bodde her 3 netter i mars 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

10/10 – Utmerket

Avishay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good location very nice hotel nice room and a good service
Bodde her 2 netter i april 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

8/10 – Bra

Tristan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

8/10 – Bra

Danielle

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location downtown at a reasonable price. Rooms are small, but clean.
Bodde her 4 netter i april 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

10/10 – Utmerket

Mark og Chappaqua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

10/10 – Utmerket

Ivan

Bodde her 1 natt i april 2024
Svar fra Guest Experience Manager den 30. apr. 2024
Thanks for the awesome rating! We hope to serve you again in the near future.

10/10 – Utmerket

Benjamin og Sun Prairie

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location and pet friendly. The staff was very accommodating and friendly. I will definitely be staying there again.
Bodde her 2 netter i april 2024
Svar fra Nikalette den 9. apr. 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

6/10 – Grei

Jolane

Reiste med partner
Likte: Personale og service og fasiliteter
Rooms very small. No regulation on room temp. No bathroom fan! No small refrigerator. Wait staff was nice but the valet guy who came with our car said this wasn’t a loading zone when in fact, that’s all people were doing there!!
Bodde her 2 netter i april 2024
Svar fra Raina A den 8. apr. 2024
Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us. We take guest feedback seriously and use it as an opportunity to improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future.

10/10 – Utmerket

Irina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Unparalleled location. We loved walking everywhere - downtown, river north, mag mile.
Bodde her 2 netter i april 2024
Svar fra CQ den 11. apr. 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!