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Anmeldelser av Best Western O'Hare/Elk Grove Hotel

3 out of 5
Best Western O'Hare/Elk Grove Hotel
100 Busse Rd, Elk Grove Village, IL

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 439 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 348 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 115 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 46 av totalt 1003 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kathryn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean, quiet and the selection and quality of the complimentary breakfast was amazing. I was initially disappointed with the airport shuttle service upon my arrival BUT upon being apprised of the contributing extensive traffic delays I cannot hold that negatively against the hotel.
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 23. mai 2024
Thank you for your kind review we really appreciate you.

10/10 – Utmerket

Christine

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was so kind and treated us like family! Will make this my location to stay at when I return to Chicago! Thank you!!
Bodde her 3 netter i mai 2024
Svar fra Jeannie den 21. mai 2024
Thank you so much for your wonderful review. We really hope to see you again.

8/10 – Bra

Nicholas

Reiste med partner
Likte: Fasiliteter
Very kindly given a room before check in time so we could leave our luggage while we returned our rental car to airport. Courtesy shuttle worked really well Overall very good for an airport hotel
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 21. mai 2024
Thank you so much for your wonderful review

10/10 – Utmerket

Joohyun

Likte: Renhold og personale og service
Clean
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 20. mai 2024
Thank you for taking the time to fill out our online review. We hope to see you again.

10/10 – Utmerket

chris

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near airport with shuttle transportation
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 20. mai 2024
Thank you for your kind review

4/10 – Dårlig

Soichiro

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 20. mai 2024
We are so sorry that you did not enjoy your stay with us.

10/10 – Utmerket

Bruno

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 16. mai 2024
Thank you for your kind review

10/10 – Utmerket

miguel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Un lugar muy limpio y cómodo, el Staff muy amables , regresaría a este lugar
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 14. mai 2024
Muchas gracias

2/10 – Forferdelig

Elizabeth og Waldwick

Likte ikke: Personale og service og fasiliteter
Although the Expedia shuttle notes state that it is available on demand, the hotel informed me that the shuttle is only available from 7am to 11pm. Since I had a 7am flight, the shuttle was not available and it would cost an additional $50 for a ride service. Very disappointed in the misleading information.
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 10. mai 2024
I apologize for the inconvenience.

10/10 – Utmerket

Mariam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I enjoyed my stay here!
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 8. mai 2024
Thank you so much for your wonderful review.

4/10 – Dårlig

Brittani

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Bed was very hard and mold on the wall by the shower.
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 8. mai 2024
We apologize for this

10/10 – Utmerket

Ali

Reiste med familie
Likte: Renhold og fasiliteter
Shuttle is best part
Bodde her 1 natt i mai 2024
Svar fra Jeannie den 7. mai 2024
Thank you so much for you awesome review,

10/10 – Utmerket

Philisha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No complaints
Bodde her 3 netter i mai 2024
Svar fra Jeannie den 7. mai 2024
Thank you for your kind review

10/10 – Utmerket

Tianni

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Jeannie den 3. mai 2024
Thank you so much for your kind review. We hope to see you again in the future

8/10 – Bra

QUN

Bodde her 1 natt i april 2024
Svar fra Jeannie den 2. mai 2024
Thank you for your review

8/10 – Bra

Frank

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly personal and free shuttle to ORD. Good breakfast buffet and good coffee. Rooms are very clean, but with old style furnitures (dark brown).
Bodde her 1 natt i april 2024
Svar fra Jeannie den 30. apr. 2024
Thank you for taking the time to take our review

8/10 – Bra

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nothing
Bodde her 1 natt i april 2024
Svar fra Jeannie den 30. apr. 2024
Thank you for your kind review

10/10 – Utmerket

Asrat

Bodde her 1 natt i april 2024
Svar fra Jeannie den 20. mai 2024
Thank you for your wonderful review.

8/10 – Bra

Julien

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was pleasant. The room was clean with a refrigerator but no microwave. Breakfast included scrambled eggs meat and potatoes along with waffles and the usual items that comprise a continental breakfast. JNT
Bodde her 2 netter i april 2024
Svar fra Jeannie den 19. apr. 2024
Thank you for taking the time to fill out our online review. We hope to see you again in the future.

8/10 – Bra

Janina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We choose Best Western for dependable consistency and value for money. This hotel fulfilled our needs in addition to being close to O'Hare.
Bodde her 1 natt i mars 2024
Svar fra Jeannie den 12. apr. 2024
Thank you so much for you awesome review. We are so happy that you enjoyed your stay with us.

10/10 – Utmerket

Edward

Bodde her 1 natt i april 2024
Svar fra Jeannie den 26. apr. 2024
Thank you for your kind review

10/10 – Utmerket

Juan

Likte: Renhold og fasiliteter
great staff
Bodde her 1 natt i mars 2024
Svar fra Jeannie den 2. apr. 2024
Thank you for your wonderful review. We are so happy that you enjoyed your stay with us.

6/10 – Grei

Sandra

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Dated facility, not very clean. Pictures look better than real.
Svar fra Jeannie den 1. apr. 2024
We apologize that you feel this way.

4/10 – Dårlig

Heraclio

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
2 days with no hot water
Bodde her 6 netter i mars 2024
Svar fra Jeannie den 16. mars 2024
We are very sorry for that

10/10 – Utmerket

Susannah

Bodde her 1 natt i mars 2024
Svar fra Jeannie den 1. apr. 2024
Thank you for your awesome review

10/10 – Utmerket

Gisela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The best Staff and service
Bodde her 2 netter i mars 2024
Svar fra Jeannie den 12. mars 2024
Thank you for taking the time to fill out our online review. We are so happy that you enjoyed your stay

10/10 – Utmerket

Zachary

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i mars 2024
Svar fra Jeannie den 6. mars 2024
Thank you for taking the time to fill out our online review. We are so happy that you enjoyed your stay.

10/10 – Utmerket

ELISEO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
clean, safe, food close
Bodde her 1 natt i mars 2024
Svar fra Jeannie den 6. mars 2024
Thank you for your kind review. We hope to see you again in the future.

6/10 – Grei

Karolina

Bodde her 1 natt i mars 2024
Svar fra Jeannie den 6. mars 2024
We are so sorry that you did not enjoy your stay with us

10/10 – Utmerket

Arvind

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Jeannie den 12. feb. 2024
Thank you for taking the time to fill out our online review. We hope to see you again in the future.

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room on the 3rd floor was clean and very acceptable. For the price we did not expect a 5 star hotel. It was an overnight stay between flights. We called the hotel when we got to baggage claim at the airport and we were directed to the correct pick up location. The shuttle arrived within 5 min of the estimated time. The shuttle van was well marked and the driver was friendly. We walked across the street to the hibachi buffet and it was decent. We then walked to the shell station convenience store for done snacks. There was a subway and Dunkin’ donuts in the building too. We were aware that the first morning shuttle was at 7 am which was too late to arrive comfortably for our 8:15 flight. We chose an Uber which was $22. We left the hotel at 6 am and the front desk offered for us to grab anything we needed from the breakfast area. We saw yogurt, cold cereal, bagels pastries and sliced bread. Also coffee. There may have been more things too! We grabbed a quick yogurt and a pastry.
Bodde her 1 natt i februar 2024
Svar fra Jeannie den 12. feb. 2024
Thank you for your kind review. We always apprecite our guest.

8/10 – Bra

Jeanette

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shuttle and Breakfast
This hotel is convenient to the airport, and they provided a shuttle. The breakfast was good, and had hot food as well as regular breakfast items.
Bodde her 1 natt i februar 2024
Svar fra Jeannie den 8. feb. 2024
Thank you for your kind response to our online survey

10/10 – Utmerket

Jaqueline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jeannie den 18. jan. 2024
Thank you for taking the time to fill out our review. We are so happy that you enjoyed your stay with us

8/10 – Bra

Heraclio

Forretningsreisende
Likte: Personale og service og fasiliteter
Bodde her 4 netter i desember 2023
Svar fra Jeannie den 4. jan. 2024
Thank you for taking the time to fill out our online review

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Jeannie den 26. des. 2023
Thank you for your kind review

10/10 – Utmerket

Jorge A

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place good price
Good hotel and clean
Bodde her 2 netter i desember 2023
Svar fra Jeannie den 15. des. 2023
Thank you for your very kind review

8/10 – Bra

DARSHAK

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Little bit pricy
Bodde her 1 natt i desember 2023
Svar fra Jeannie den 14. des. 2023
Thank you for your kind review

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good Breakfast, Nice Service People, Tiny Rooms
The breakfast was good and the service people were very nice and professional but the room were tiny, very little space, the stairs and corridors were dirty, and the elevator really needs to be changed.
Bodde her 1 natt i desember 2023
Svar fra Jeannie den 14. des. 2023
Thank you for taking the time to fill out this survey

10/10 – Utmerket

Bharath

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jeannie den 11. des. 2023
Thank you for your wonderful review.

4/10 – Dårlig

Leo

Bodde her 2 netter i desember 2023
Svar fra Jeannie den 26. des. 2023
Thank you for your online review.

10/10 – Utmerket

Ramy

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good, quite and easy to check in. Friendly staff. Bath tub wasn’t the best , peeling not very clean. Aside of that it was a good place.
Bodde her 1 natt i desember 2023
Svar fra Jeannie den 11. des. 2023
Thank you for staying with us. We hope to see you again.

10/10 – Utmerket

Ruhama

Likte: Renhold og overnattingsstedets bygg og tilstand
Good but customer service is need help
Bodde her 2 netter i november 2023
Svar fra Jeannie den 11. des. 2023
Thank you for taking the time to take our review.

10/10 – Utmerket

Peter og Mississauga

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy and fast check-in and checkout. It's located in an industrial area with not much around unless you drive. However, I was actually working in the area so it was very convenient.
Bodde her 3 netter i november 2023
Svar fra Jeannie den 1. des. 2023
Thank you for your wonderful review.

8/10 – Bra

Justin

Likte: Personale og service
The staff was great and I have nothing but positive things to say about them! However the amenities and services could be better. Things to know if staying here: 1) No fans in the bathroom 2) 1 microwave in the whole building (not individually in each room) 3) Book airport shuttles the day before 4) Free airport shuttle comes hourly and ends at 11pm local time (wait outside, not inside by the front desk as sometimes the driver drops off and pick up without going inside to check for waiting customers). 4) Donald E. Stephens convention center shuttle is free and is the second drop off after the airport drop off 5) Breakfast is usually 6:30-10am local time (3 hot items available: sausage, potatoes, and scrambled eggs) 6) No pool 7) Walking transit is difficult at this location and you will most likely bus, Uber or take a ride share service to get to and from here Hopefully this helps anybody looking at this location :)
Bodde her 2 netter i november 2023
Svar fra Jeannie den 24. nov. 2023
Thank you for taking the time to fill out our online review. We are happy that our staff made your stay a great one.

6/10 – Grei

Bagher

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I think for a two star hotel the price was high! We had to stay to catch a flight next day Free shuttle and breakfast was great
Bodde her 1 natt i november 2023
Svar fra Jeannie den 20. nov. 2023
Thank you so much for your kind review.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel
Staff were amazing, so friendly and attentive to needs, breakfast was so good considering other hotels around the airport especially as they were more pricy. Excellent all round, thank you for a great stay.
Bodde her 3 netter i november 2023
Svar fra Jeannie den 20. nov. 2023
We appreciate your kind words. We hope to see you again

10/10 – Utmerket

Zixiang

Bodde her 1 natt i november 2023
Svar fra Jeannie den 11. des. 2023
Thank you for taking the time to fill out the online review. We are so happy that you enjoyed your stay.

10/10 – Utmerket

Kadesh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly. Convenient airport shuttle Room was clean
Bodde her 1 natt i november 2023
Svar fra Jeannie den 15. nov. 2023
Thank you for your kind review. We are so happy that you enjoyed your stay

10/10 – Utmerket

Kimberley

Bodde her 1 natt i november 2023
Svar fra Jeannie den 11. des. 2023
Thank you for your kind review.

2/10 – Forferdelig

Michael

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They had us waiting for an hour and a half in 400° weather. When I called to schedule the shuttle no time table was given, so weren’t able to wait inside because we were scanning for the bus the whole time. Also heads up the shuttle doesn’t start till 7 am. So if you’re just trying to get a close-ish place to the airport for a quick turnaround it is utterly useless. You will have to get a $46 Uber to the airport. An amount you could have just spent to be closer or in a better hotel. Also my room didn’t have hand soap.
Bodde her 1 natt i november 2023
Svar fra Jeannie den 13. nov. 2023
We are sorry you did not enjoy your stay. Each room has hand soap and the bus hours are on each web site.