Hoteller i Chester

«At first glance we were impressed by the room but that changed the more time we spent in the room. The room hadn’t been really dusted or vacuumed in a while. The vents were coated in heavy layers of dust as well. The mirror in the bathroom was dirty, the two TVs had no remote controls and the creamer in the coffee station were spoiled since they expired 6 months ago.»

«We arrived VERY LATE so I cannot really judge. Perfect stay for a family! Very roomy and large living space for families. Staff could have been more welcoming and friendly.»

«Very nice. We will be back.»

«I was extremely satisfied Booked twice within a month, and both times, my experience was beautiful. Thank you also to the staff; a job well done»

«Everything was clean. Bed was comfortable. Staff was pleasant. Perfect for a couple of nights visiting friends in the area.»

«I’ve stayed at this hotel often. Location location location. This time my room seems to have been renovated. The bathroom specifically. Looks to be mostly new. And despite World Cup soccer and weddings and business meetings the property felt wide open and spacious. Parking is a little more expensive this time. The front desk staff and coffee shop cafe staff are permanently happy and smiling. I will be staying here again.»

«Excellence staff!»

«Fantastisk »

«Did online check-in and waited for digital key as I always do. Check-in time came and went and several hours later app still said that the room was being prepared. Had to go to the front desk only to be told that the room was ready. Not a big deal… But frustrating. Woke up at 6 AM to loud hallway music playing, open the door to find a speaker right above room 112 where we were staying. I’ve never been in a hotel where the hallway music was playing let alone loud enough to wake people up. Went ...

«The property was fine for what I needed. The front desk was very helpful as there had been a problem with my credit card on your end of which I was NOT notified. I did not have a reservation. The front desk girl found a room for me.»

«Very nice and spacious rooms»

«Great, no complaints!»

«Front Desk was very supportive, polite. They were quietly, behind the scene helping us to navigated through all personal issues we had at that time. David(front desk) reminded me a hotel manager from "Pretty Woman", who foresee and quietly resolves issues before they surface. Their breakfast was excellent. Their fries were delicious. We had various fresh berries every day. All personnel foresee your needs and offer/provide service before you know it. Great team!»

«Staff is very attentive and helpful»

«Hyggelig betjening. Store rom og god frokost. Lett å gå til restauranter og butikker»

«The room had an awful smell like animals. We asked to move our room and they did but were not easy to work with toward rhe resolution. The reviews seemed okay but the outside of the building shows major wear and tear and there is a moisture issue from all the trees covering the property. We noticed the wallpaper had lots of buckling.»

«Fantastic stay! Thank you guys for the great service! We will be back! JT and Jill.»