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Anmeldelser av WoodSpring Suites Cherry Hill

2.5 out of 5
WoodSpring Suites Cherry Hill
1830 Frontage Rd., Cherry Hill, NJ

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 541 av totalt 1357 anmeldelser." "
Rangering på 8 − Bra. 403 av totalt 1357 anmeldelser." "
Rangering på 6 − Grei. 185 av totalt 1357 anmeldelser." "
Rangering på 4 − Dårlig. 102 av totalt 1357 anmeldelser." "
Rangering på 2 − Forferdelig. 126 av totalt 1357 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Jennifer

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Room was not very clean, found eye lashes in between bed covers. Advertised breakfast, there was none.
Bodde her 2 netter i april 2024
Svar fra The Management den 29. apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Grei

Oksana

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Property manager Mick almost doubled the ammount for stay. Check your pockets when getting out of front desk
Bodde her 1 natt i april 2024
Svar fra The Management den 29. apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Grei

Vonetta og Laurel Springs

Forretningsreisende, Reiste med kjæledyr
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
This is not your typical hotel. Your room will not be serviced, you have to take out your own garbage, if you need supplies you'll need to go to the front desk for toilet tissue and soap. Also, people do hang/loiter out outside and in the lobby. I did like that there was a kitchen and that it was pet friendly. However my room was filthy! I had to wipe down everything including the walls, doors, floors, bed, TV, everything single thing had to be wiped down as it was disgusting. I did speak with management after I checked out and they informed me that they were addressing the concerns with the staff and looking to make changes. I appreciate that and hope they do as this can be a really nice place.
Bodde her 8 netter i april 2024
Svar fra The Management den 29. apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

10/10 – Utmerket

L'Briah

Bodde her 2 netter i mars 2024
Svar fra The Management den 29. apr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Forferdelig

john

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The smell of when you got their was like a nursing home and the rooms were empty, no toiIetries. We decided not to stay and drove home
Bodde her 1 natt i april 2024
Svar fra The Management den 22. apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

2/10 – Forferdelig

Andrew

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Management den 12. apr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Grei

Marina

Likte: Renhold og overnattingsstedets bygg og tilstand
A little outdated room, but clean. No shampoo and shower gel was unexpected:) Wi-FI the most of the time didn’t work. Staff was friendly.
Bodde her 2 netter i april 2024
Svar fra The Management den 8. apr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

2/10 – Forferdelig

DAVID

Reiste med familie
The lady at the front desk was straight from the hood and was nasty and disrespectful. She seems to be very insensitive to the needs of guest. She’s clearly there just for a check. Not sure how much she gets paid, but I’m certain that she’s being overpaid for what she’s actually worth.
Bodde her 2 netter i april 2024
Svar fra The Management den 8. apr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

8/10 – Bra

Cecilia

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Overall ok
Bodde her 3 netter i mars 2024
Svar fra The Management den 8. apr. 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Utmerket

Richard

Bodde her 14 netter i mars 2024

2/10 – Forferdelig

Daniel

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Smells like smoke everywhere, cigarette butts in the hallways, doors and walls have holes.
Bodde her 14 netter i mars 2024
Svar fra The Management den 8. apr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future

4/10 – Dårlig

Kimeka

Reiste med familie
Likte ikke: Renhold
The property itself was average. The room was not clean upon check in. The mirror in the bathroom had stains (toothpaste), brown ring around the inside of the tub, a few old rice grains and chewed chicken bones on the ground in the kitchen area. A strand of hair was in refrigerator. I basically cleaned it myself with products I decided to purchased after seeing the room. The only thing that was neat was the bed, inside the sink and closet space.
Bodde her 1 natt i mars 2024
Svar fra The Management den 28. mars 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

8/10 – Bra

Kimberly

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
I didn’t realize this was an extended stay property, which had people hanging out in different places. The first room I was offered was on the floor, where the smoke was thick, but I was lucky enough that the receptionist gave me another room and the second room was on a floor where there was no smoking
Bodde her 1 natt i mars 2024
Svar fra The Management den 19. mars 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Forferdelig

Eric

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Th whole second floor smelled of cigarettes, the room was hardly cleaned with stains and cigarettes burns on the bed. I didn’t even unload my stuff from my suitcase, I just asked for a refund.
Bodde her 8 netter i mars 2024
Svar fra The Management den 19. mars 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Utmerket

Jena og Riverside

For the most part everything was great, however my boyfriend didn’t bring his slides and said the floor was covered in a dirt, so that’s pretty upsetting.
Bodde her 1 natt i mars 2024
Svar fra The Management den 15. mars 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Utmerket

Alexander

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice and quiet
Bodde her 1 natt i mars 2024
Svar fra The Management den 12. mars 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Utmerket

CHRISTINE

Bodde her 1 natt i mars 2024
Svar fra The Management den 8. apr. 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Forferdelig

Jeffrey

Reiste med partner
Likte ikke: Renhold og fasiliteter
Bugs in the bed in the room
Bodde her 1 natt i mars 2024
Svar fra The Management den 12. mars 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

2/10 – Forferdelig

Nova

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra The Management den 12. mars 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Utmerket

Jamal

Bodde her 1 natt i mars 2024
Svar fra The Management den 28. mars 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 – Grei

Tara

Reiste med partner
Likte ikke: Fasiliteter
It was noisy and the bed was like a prison cot with plastic sheets. Yikes!
Bodde her 5 netter i februar 2024
Svar fra The Management den 4. mars 2024
Thank you for your feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Utmerket

Artur

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra The Management den 4. mars 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Forferdelig

Tarik

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not good
Bodde her 2 netter i februar 2024
Svar fra The Management den 26. feb. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Utmerket

Ian

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The Management den 26. feb. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Forferdelig

Miya

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I booked a room with a queen size bed and a kitchen. The bed was not a queen it was a full size and it was very uncomfortable. The kitchen had pans that were rusty and the freezer also had rust in it.
Bodde her 2 netter i februar 2024
Svar fra The Management den 23. feb. 2024
Thank you for the feedback. We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

10/10 – Utmerket

Kendra

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra The Management den 20. feb. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Forferdelig

Earl

Bodde her 3 netter i februar 2024
Svar fra The Management den 22. mars 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

6/10 – Grei

Doug

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The girl at the front service desk was amazing and nice give her a raise.. The place was clean and nice.. The bed wasn’t very comfortable and the walls are thin so we heard screaming children all night that kept us up.. no soap or shampoo .. remote didn’t work had to get new one…. All and all it was in the middle for a rating.
Bodde her 1 natt i februar 2024
Svar fra The Management den 9. feb. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

4/10 – Dårlig

Renee

Reiste med en gruppe
Likte ikke: Renhold og romkomfort
Bodde her 1 natt i januar 2024
Svar fra The Management den 4. feb. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Grei

Charlene

Bodde her 2 netter i januar 2024
Svar fra The Management den 22. mars 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold og romkomfort
Bodde her 1 natt i januar 2024
Svar fra The Management den 29. jan. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 – Bra

Carmen

Reiste med partner
Likte ikke: Fasiliteter
There was no soap in the room. The bed was almost made. One sheet untucked. No blanket or bedspread. Sink looked like someone had washed something in it. Water spotted. Refrigerator had smudges at and around the handles.
Bodde her 1 natt i januar 2024
Svar fra The Management den 29. jan. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

10/10 – Utmerket

Kendra

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The Management den 29. jan. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Utmerket

Sandza Marc Emerick

Bodde her 1 natt i januar 2024
Svar fra The Management den 22. jan. 2024
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

10/10 – Utmerket

Jacklyn og Marlton

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The Management den 18. jan. 2024
We are so pleased that you enjoyed your stay and appreciate your rating. We strive every day to make sure every guest experience is exceptional, and your review is a testament to that. We can’t wait to welcome you back on your next visit.

6/10 – Grei

John

Bodde her 1 natt i januar 2024
Svar fra The Management den 4. feb. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

10/10 – Utmerket

Darrid

Bodde her 1 natt i januar 2024
Svar fra The Management den 15. jan. 2024
Thank you for the great rating. Hope to see you again in the near future.

6/10 – Grei

Rhonda

Need thorough cleaning and some bathroom fixtures needs attention
Bodde her 1 natt i januar 2024
Svar fra The Management den 15. jan. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

8/10 – Bra

Thom

Likte: Renhold og overnattingsstedets bygg og tilstand
Good ! I like it
Bodde her 2 netter i januar 2024
Svar fra The Management den 15. jan. 2024
Thank you for the great rating. Hope to see you again in the near future.

10/10 – Utmerket

Judeline

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The Management den 8. jan. 2024
We are so pleased that you enjoyed your stay and appreciate your rating. We strive every day to make sure every guest experience is exceptional, and your review is a testament to that. Thank you for recommending us to your family and friends and we can’t wait to welcome you back on your next visit

10/10 – Utmerket

Sandza Marc Emerick

Bodde her 1 natt i januar 2024
Svar fra The Management den 8. jan. 2024
We are so pleased that you enjoyed your stay and appreciate your rating. We strive every day to make sure every guest experience is exceptional, and your review is a testament to that. Thank you for recommending us to your family and friends and we can’t wait to welcome you back on your next visit

2/10 – Forferdelig

Gary

Forretningsreisende
Likte: Renhold
Bodde her 4 netter i desember 2023
Svar fra The Management den 8. jan. 2024
Thank you for taking the time to inform us of your recent experience at our hotel. We value all feedback from our guests and take your comments seriously. We do apologize for the inconvenience. We understand how frustrating this can be. We aim to provide the best possible service.

8/10 – Bra

Sharlene

Likte: Renhold og romkomfort
Bodde her 2 netter i desember 2023
Svar fra The Management den 8. jan. 2024
Thank you for the great rating. Hope to see you again when back in the area.

4/10 – Dårlig

Alexandrea

Bodde her 2 netter i desember 2023
Svar fra The Management den 8. jan. 2024
Thank you for taking the time to inform us of your recent experience at our hotel. We value all feedback from our guests and take your comments seriously. We do apologize for the inconvenience. We understand how frustrating this can be. We aim to provide the best possible service.

10/10 – Utmerket

Janea

Bodde her 2 netter i desember 2023
Svar fra The Management den 4. feb. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

4/10 – Dårlig

Saleh

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was dusty and the blankets were dirty Also the carpet in the hallway was smell so bad also the one in the elevator me and my kids get sick because that Also on the website says that they serve breakfast but when I asked them on the morning they said they don’t serve! Also when I get out this morning there was two guys drunk and having couples beer with them in the elevator!!
Bodde her 1 natt i desember 2023
Svar fra The Management den 2. jan. 2024
Dear Customer, Thank you for taking the time to share your experience staying at our hotel. I apologize for the poor customer service at check-in and the unsatisfactory experience in your room. Your feedback is very important to us as it helps us improve our service. We want every customer to feel welcome and special during their stay and your comments provide us with valuable feedback on how to achieve our goal.

8/10 – Bra

Michael

Bodde her 1 natt i desember 2023
Svar fra The Management den 15. jan. 2024
Thank you for the great rating. Hope to see you again in the near future.

2/10 – Forferdelig

Mehmet

Bodde her 1 natt i desember 2023
Svar fra The Management den 15. jan. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

4/10 – Dårlig

Verifisert reisende

Below Expectations and Poor Service
Our check-in experience was rude - I gave Kia at the front desk a friendly "Hi" upon arrival and was given stank face in return. I can easily tolerate a range of customer service levels, but this went beyond lacking customer service and just was the front desk person being impolite to me or to other travelers. It was a rough start, and then when we got to our room, it was a little below what we expected for the experience - and our expectations were already modest. There was a lack of comfort in the room and the toilet clogged from light, routine use. There was also a smell coming from the shower drain. I would not be back here.
Bodde her 1 natt i desember 2023
Svar fra The Management den 2. jan. 2024
Dear Customer, Thank you for taking the time to share your experience staying at our hotel. I apologize for the poor customer service at check-in and the unsatisfactory experience in your room. Your feedback is very important to us as it helps us improve our service. We want every customer to feel welcome and special during their stay and your comments provide us with valuable feedback on how to achieve our goal.

6/10 – Grei

Tangier

Reiste med familie
Likte ikke: Romkomfort
Shower Mold
Overall stay at this hotel was needed for my family as it was the most reasonable pricing hotel in the hotel. Front desk was professional and somewhat helpful. Kinda was misleading with my pet because a support dog I wasn’t charged the first night but was charged when I extended which wasn’t on my behalf it was the actual hotel fault misleading I didn’t have to pay for my pet as I never do. Paying the $50 for the extension was weird. Hotel Room was okay to stay at not sure if it was a pet room but there was a little smell, floor was a little sticky, and also mold in the bathroom. You can smell the mold coming from the bathroom especially when you keep it closed which needs to be taking care of wasn’t good for my children. Also a bar of soap was left on top of the shower I guess from previous guess along with dirty white towels that had lent and little hairs in the towel. Just wasn’t comfortable showering felt very yucky. Would I stay again I’m not sure.
Bodde her 1 natt i desember 2023
Svar fra The Management den 2. jan. 2024
Dear Guest, Thank you for taking the time to leave your feedback about your recent stay at our hotel. We apologize for any misunderstanding in regards to the pet policy that may have caused any inconvenience or misunderstanding. Our goal at our hotel is to provide top-level service and accommodations to all our guests. We regret that your experiences with cleanliness and comfort were below our standards and apologize for any discomfort experienced.