Hoteller i Cherokee Hills

«The room was clean, the beds were great, the breakfast was really good. The elevators broke down not long after our check in. We were staying for 3 days. Staff informed us the maintenance person was on vacation and wouldn't be back for 5 days. One would think Holiday Inn Express would have some sort of back up plan. Most businesses would call a vendor or something in a situation like this rather than post a note on the elevator door for 5 days. Those stairs to the 4th floor got old real quick ...

«Property is average. Breakfast was pretty good. Staff were friendly. Elevator was sketchy and inspection form in Elevator was dated 2024!!??»

«The staff were very kind, would definitely stay there again!»

«Great stay»

«Food was not good. Went to front desk to ask question and young man was asleep at the desk. On check in they wanted a $50 deposit even tho room had been paid for. Not a fan of this policy. On check out said it could take up to a week to show as a credit on my card.»

«Very quiet. And very clean»

«Everything about this place was great, I’ll be visiting again.»

«Would stay here again. The staff was very friendly and helpful with anything you need. I left my shoes at the indoor pool for over 12 hours and no one messed with them. They have a very clean and nice 24 hour indoor pool and outdoor pool opened til 10pm. The hotel was very quiet and calm. They have a breakfast bar every morning. Food was great.»

«The room was exceptionally clean and comfortable. We were close to restaurants and shopping. The pool was great and the breakfast was good.»

«Room was clean. Quick stop to sleep. Can’t get breakfast unless you’re up at 7am because it’s all gone by 9. Parking was ok, didn’t like how I couldn’t put anything on the car to ensure it wouldn’t get towed. Literally right off the highway»

«I would absolutely give this place five stars or more!!! Expedia helped us get this property at a very reasonable rate and it did not disappoint!! It is 1/2 block from the local transit station, which was super convenient after we learned how to use it although the hotel staff should be updated on how to utilize that system because no one could help us. The pool was absolutely amazing indoors and was the perfect temperature!!! I have never been in a hotel pool that was a better temperature!!! ...

«Clean, quiet & comfortable.»

«Room was okay for the price and pretty clean. The cleaning staff came EVERY DAY during our 3 night stay which was great. When you got 3 little kids, you go through toilet paper and towels fast! Everything was very convenient. It was also pretty quiet considering the number of small children staying at the Inn. Would totally stay again.»

«Has the potential to be a 5 star resort but has some work to do. My wife and I stayed 4 nights. The room was fine, breakfast was OK but was not close to the pictures in your advertising. Pool areas are nice but needs more supervision of children. Need to restrict plunge pool and hot tub to adults(18 and over). We are not drinkers and took a small 10" cooler to the pool with ice and two plastic bottle soft drinks to the pool and were told it wasn't allowed and needed to be removed. At the same ...

«It was a quiet hotel and very clean. Perfect location in Pigeon Forge to get to the fun stuff quickly.»

«Staf»

«Breakfast was good. The room we stayed in had an issue with the tv. Didnt want to change channels. The bathroom door stuck, so you had to pull really hard to get open. Bathroom was also small and dimly lit. Toilet, sounded like it was siphoning water from the creek or something after flushing. »