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Anmeldelser av The Ritz-Carlton, Chengdu

5 out of 5
The Ritz-Carlton, Chengdu
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 162 av totalt 198 anmeldelser." "
Rangering på 8 − Bra. 25 av totalt 198 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 198 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 198 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 198 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Shirley

Great stay!
Bodde her 2 netter i mai 2024
Svar fra Nancy Zhou, 市場傳訊部副總監, 成都麗思卡爾頓酒店 den 28. mai 2024
尊敬的貴賓 非常感謝您選擇成都麗思卡爾頓酒店並對我們的服務給予高度評價。 很高興知道您在入住期間獲得了美好的體驗，我會將您的讚譽告訴所有的绅士和淑女，以便我們繼續努力。 麗思卡爾頓為您開啟人生最有意義的旅程，讓我們與您相伴。致以最誠摯的問候,Nancy Zhou,市場傳訊部副總監,成都麗思卡爾頓酒店

10/10 – Utmerket

Lang

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel smelled great. it's not the overwhelming perfume or potpourri, but a pleasant smell of tea leaves. The breakfast was so great with so many varieties. All their staff were super friendly and courteous. I want to give a special thanks to Robert tending the the first floor. He's a hero in helping me navigating through the transportation system and my itinerary in China. Overall, a lovely experience. I wish I had more time in this hotel as I only stayed two nights.
Bodde her 2 netter i april 2024
Svar fra Nancy Zhou den 7. mai 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.

8/10 – Bra

haifeng

Bodde her 1 natt i april 2024

8/10 – Bra

Steffen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

tariq

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect very clean and nice wilp do it again staff very nice and helpfull
Bodde her 1 natt i mars 2024
Svar fra Nancy Zhou den 7. mai 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.

10/10 – Utmerket

Sue

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
we love this hotel and it's friendly staff members. the room is comfortable and clean. will definitely come back next time
Bodde her 4 netter i april 2024
Svar fra Nancy Zhou den 7. mai 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.

8/10 – Bra

Lee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and v good restaurant. A very nice club room especially when returning from a tiring day
Bodde her 2 netter i april 2024
Svar fra Nancy Zhou den 7. mai 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.

8/10 – Bra

WENQING

Bodde her 5 netter i mars 2024

10/10 – Utmerket

Srdjan og Athens

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel, we stayed in the club suite, absolutely gorgeous. The club restaurant is nice, decent food, good wine great service. The signature Chinese restaurant on the 26th floor is just average, not worth the price and the effort.
Bodde her 4 netter i mars 2024
Svar fra Nancy Zhou den 8. apr. 2024
Dear Valued Guest,Thank you for your comment, we will communicate with the relevant departments and feedback.We greatly appreciate your kind patronage and look forward to the opportunity to welcoming you back for a more satisfactory stay in the future. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,

10/10 – Utmerket

mingfeng og Renton

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Ge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024

10/10 – Utmerket

bo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

mingfeng og Renton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It will be better if the internet connection is faster.
Bodde her 4 netter i februar 2024
Svar fra 预订部 den 9. feb. 2024
Happy New Year, we will respond to your comments to the management and we will continue to follow up on this matter. Welcome to your next stay.

2/10 – Forferdelig

Chenguang

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stay for two nights with family, my experience was terrible here. 1. I booked executive room, when I visited the Executive Lounge to have a drink, I found out the fruit choice are very limited, only four cheap fruits: apple banana orange and pear, non cut in plate. 6-7 staff preparing the food but after 30 min only some plate and 4 fruits plus almond cookie, many guests waking around but get almost nothing and to eat. I filed a complaint to manager, the reply was disappointed, the manager replied me with many excuses, and no correction plan for this issue, and I said I may file complaint again, and I was informed I have the right to file a complaint to the headquarters. So why not? 2. The toilet was blocked after last usage at night, it is automatic, so it kept flushing, until flood the whole floor of bathroom. In the morning I was scared by what I saw. Hope this hotel could improve the service and certain hardware, make sure check your toilet before go to sleep, at this point I am not satisfied at all.
Svar fra 酒店预订部 den 9. feb. 2024
I'm awfully sorry sir, Let you have an unpleasant experience, I'll report your problem to the relevant colleagues and then Let them contact you later, Is that fine for you?

10/10 – Utmerket

MAOLIN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Mika

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ihan kiva
Hankala sisäänmeno ja ulospääsy hotellilta, respaan ensin 25:nteen kerrokseen, siitä 13 krs ylös huoneeseen. Siisti, hyvä palvelu. Aamiainen runsas.
Bodde her 3 netter i januar 2024
Svar fra Nancy Zhou den 17. jan. 2024
Hyvä arvostettu vieras,Kiitos palautteestasi ja olen pahoillani huomata kommenttisi . Arvostamme suuresti ystävällistä tukeanne ja odotamme innolla tilaisuutta toivottaa teidät tervetulleeksi takaisin tyydyttävämpään vierailuun tulevaisuudessa. The Ritz-Carlton inspiroi elämän merkityksellisimpiä matkoja. Anna meidän olla kanssasi. Ystävällisin terveisin，Nancy Zhou，Markkinoinnin ja viestinnän apulaisjohtaja，The Ritz- Carlton, Chengdu

10/10 – Utmerket

Chenwei

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gorgeous property with five-star services, most of which were complimentary with our booking, super proactive and respectful staff, and amazing room overlooking much of central Chengdu. Also wonderful buffet breakfast. For someone more accustomed to American price points, the cost per night was an absolute bargain. I’ll end by saying this property got review bombed somewhat on Googs (looks like a lot of the 1-star write-ups complained about cleanliness), but everything including room condition and overall hygiene were 5/5 for me.
Bodde her 3 netter i januar 2024
Svar fra Nancy Zhou den 15. jan. 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

10/10 – Utmerket

kin ling

Bodde her 3 netter i desember 2023
Svar fra Nancy Zhou den 9. jan. 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

10/10 – Utmerket

Wen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall good experience. sometimes I smell cigarette in my room even though it’s non smoking
Bodde her 1 natt i desember 2023
Svar fra Nancy Zhou den 29. des. 2023
Dear Wen,Thank you for your feedback and I regret to note your comments about smelling cigarette in your guest room. We greatly appreciate your kind patronage and look forward to the opportunity to welcoming you back for a more satisfactory stay in the future. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy ZhouAssistant Director of Marketing & communicationsThe Ritz- Carlton, Chengdu

8/10 – Bra

Dip Yung Susan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything is fine but not excellent.
Bodde her 3 netter i desember 2023
Svar fra Nancy Zhou den 29. des. 2023
Dear Valued Guest, Warmest greetings from The Ritz- Carlton, Chengdu! Thank you for your feedback. We appreciate your patronage and let us know what you expect from the hotel. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy ZhouAssistant Director of Marketing & communicationsThe Ritz- Carlton, Chengdu

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Chengyu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
the people in loby was very nice and always try to service you or help you solve problem. pretty professional. I flew 19 hours and laned in the early morning, I know the normal check in time was 3 pm, however they try their best to have the room ready for me in about less than 30 minute.
Bodde her 2 netter i desember 2023
Svar fra Nancy Zhou den 3. jan. 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

8/10 – Bra

Wai Lung

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
真心建議把浴室的洗髮水護髮素還有沐浴乳換掉吧，現在那個味道簡直可以說是一種臭味讓人無法接受，洗澡都洗到快要閉氣，只能怪自己懶不帶個人的洗漱用品。
Bodde her 4 netter i november 2023
Svar fra Nancy Zhou-市場傳訊部副總監 den 3. jan. 2024
尊敬的貴賓：感謝您的反饋，我們很遺憾地注意到您對洗漱用品的評價。 我們非常感謝您的惠顧，並期待有機會歡迎您再次光臨，享受更滿意的住宿體驗。 麗思卡爾頓為您開啟人生最有意義的旅程， 讓我們與您同行。

10/10 – Utmerket

Ryna og Singapore

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it. Room is spacious and clean. Staff are helpful. Walking distance to Chunxi MRT station, IFS and Taikoo Li.
Bodde her 6 netter i november 2023
Svar fra Nancy Zhou den 3. jan. 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

8/10 – Bra

ANGELICA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bien
Bodde her 1 natt i november 2023
Svar fra Nancy Zhou den 3. jan. 2024
Cher client, Nous vous remercions d'avoir choisi le Ritz-Carlton, Chengdu et d'avoir commenté notre service. C'est un plaisir de savoir que vous avez eu une excellente expérience pendant votre séjour. Je ferai part de vos éloges à tous les employés, afin que nous puissions continuer à travailler dur. Le Ritz-Carlton inspire les voyages les plus significatifs de la vie. Laissez-nous vous accompagner.

4/10 – Dårlig

I LIN

Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Bo Min

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful luxury hotel in the heart of the city of Chengdu! Great location easy to go anywhere in the city. Room is very clean, staff are very nice and friendly! The breakfast in the hotel is super awesome! Will stay again if come back to Chengdu!
Bodde her 4 netter i oktober 2023
Svar fra Nancy Zhou den 3. jan. 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

8/10 – Bra

TINGTING og TORONTO

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, very friendly staff.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Roger

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best Ritz Carlton hotels we have ever stayed. From the minute we stepped into the entrance to the main lobby on 25th floor, the staff greeted us with warm smiles. Check in was fast and easy. Our room on the club level had a great view of the city. From the spa to restaurants, every part of this property is well maintained by their friendly staff. Breakfast options are impressive with plenty of local Sichuan dishes. We would definitely come back again!
Bodde her 3 netter i oktober 2023
Svar fra Nancy Zhou den 3. jan. 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

10/10 – Utmerket

Hau Kar

服務態度五星，房間寬濶、清潔，地點幽靜
Bodde her 1 natt i september 2023
Svar fra Nancy Zhou-市場傳訊部副總監 den 3. jan. 2024
尊敬的貴賓：非常感謝您選擇成都麗思卡爾頓酒店並對我們的服務給予高度評價。 很高興知道您在入住期間獲得了美好的體驗。 我會將您的讚譽告訴所有的紳士和淑女，以便我們繼續努力。麗思卡爾頓為您開啟人生最有意義的旅程。 讓我們與您相伴。

10/10 – Utmerket

Hau Kar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent staff service , spacious room , clean , excellent location
Bodde her 5 netter i september 2023
Svar fra Nancy Zhou den 3. jan. 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

10/10 – Utmerket

Sip chang

Bodde her 1 natt i juli 2023

10/10 – Utmerket

cheng

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Mingfei

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
excellent!
Bodde her 2 netter i juli 2023

10/10 – Utmerket

AKEMI

Bodde her 2 netter i juni 2023

6/10 – Grei

YangHuan

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Katrina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Zhen Liang

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Luxury hotel with excellent location, amazing city view and friendly staff. She even offered me late check out at 4:00pm so that I could relax at hotel before my flight. Highly recommended. I would definitely come back again next time.
Bodde her 2 netter i juni 2023
Svar fra Nancy Zhou den 3. jan. 2024
Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

10/10 – Utmerket

James C T

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023

10/10 – Utmerket

Eric

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel
Ritz-Carton is great and the services are excellent.
Bodde her 5 netter i mars 2023

10/10 – Utmerket

King Sin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good service, We are very happy with our stay at The Ritz-Carlton Chengdu
Bodde her 5 netter i mars 2023

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023

10/10 – Utmerket

YIU FAI

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
絕對地賓至如歸
由在酒店門口下車那一刻開始，就感受到整間酒店的員工都盡力為客人服務，甚至達到照顧的程度。正如其他人的評分般，絕對值10分。 至少因為他們，令我放心地把成都放在再探訪的城巿之列。
Bodde her 3 netter i januar 2023

10/10 – Utmerket

Chia-Ching

Bodde her 3 netter i januar 2023

10/10 – Utmerket

Byoung-yeop

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2022

10/10 – Utmerket

YuJiao

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
11/10!
Hotel surely lives up to its name. Located in the strict city center and easily accessible by subway. The rooms are spacious and well-designed. I highly recommend access to the business lounge. It's opened from noon till 10:30pm. They offer light lunch, snacks, afternoon tea, light dinner and cocktails depending on the time of the day. Very polite and attentive staff in the lounge and the whole hotel. Special thanks to Niki, Andy and Julie who made sure we had everything we needed. Breakfasts were very good with many both Chinese and international options. Well-equipped gym with big swimming pool. Will visit again for sure.
Bodde her 3 netter i januar 2022

6/10 – Grei

Kam Nga

Forretningsreisende
Bodde her 2 netter i september 2021

10/10 – Utmerket

Damien

Bodde her 2 netter i september 2021

10/10 – Utmerket

YUAN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
保持了丽思一贯的水准
Bodde her 2 netter i juli 2021