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Anmeldelser av Best Western Plus Chelmsford Inn

2.5 out of 5
Best Western Plus Chelmsford Inn
187 Chelmsford Street, Chelmsford, MA

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 192 av totalt 592 anmeldelser." "
Rangering på 8 − Bra. 208 av totalt 592 anmeldelser." "
Rangering på 6 − Grei. 100 av totalt 592 anmeldelser." "
Rangering på 4 − Dårlig. 45 av totalt 592 anmeldelser." "
Rangering på 2 − Forferdelig. 47 av totalt 592 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Erin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super friendly, hospitable and extremely comfortable bed!
Bodde her 1 natt i november 2022
Svar fra Navi Bajwa AGM den 21. nov. 2022
Dear Erin,Thank you for choosing the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see yo again when you are in the local area.

6/10 – Grei

christopher

Bodde her 1 natt i november 2022

6/10 – Grei

Tricia

Reiste med familie
Likte ikke: Renhold og romkomfort
Bodde her 1 natt i november 2022
Svar fra Navi Bajwa AGM den 14. nov. 2022
Dear Tricia,Thank you for staying at the Best western Plus Chelmsford. We are saddened to know that your experience at our property was not amazing. We do hope that you give us another opportunity to make it up to you when you are in the local area.

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room was nice very clean. Love the balcony, beautiful view really.everyone was helpful and caring.would stay again for sure
Bodde her 1 natt i november 2022
Svar fra Navi Bajwa AGM den 7. nov. 2022
Dear Melissa,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you stay at our property was amazing. We hope to see you again when you are in the local area.

2/10 – Forferdelig

Kathy

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2022

8/10 – Bra

constance

Likte: Personale og service
Walls are very thin
Bodde her 1 natt i oktober 2022
Svar fra AGM den 1. nov. 2022
Dear Constance,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the local area.

6/10 – Grei

Maryann

Reiste med partner
Not as clean as I would like. Had the amenities they published. Wish I knew that they house a significant of homeless. Not a problem as such but to enter the building you have to go through the group of smokers. Since I don't smoke it does smell.
Bodde her 7 netter i oktober 2022
Svar fra AGM den 1. nov. 2022
Dear Maryann,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.

6/10 – Grei

Richard

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Convenient, but outdated hotel, housing homeless residents who are getting high on pot in public area around the parking. We felt unsafe.
Bodde her 2 netter i oktober 2022
Svar fra AGM den 1. nov. 2022
Dear Richard,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.

6/10 – Grei

Janibel

Reiste med familie
Likte: Personale og service
I the staff was great and very helpful. The only problem I had was in my first night we found 2 roaches in the bathroom before bed. There was a sticky substance on the carpet by the bathroom and the beds were hard. The sofa bed was partly damaged so was not every comfortable to sleep on.
Bodde her 2 netter i oktober 2022
Svar fra AGM den 1. nov. 2022
Dear Janibel,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Fair stay
Homeless people allowed to stay, we were not aware of this.
Bodde her 1 natt i oktober 2022
Svar fra Navi Bajwa AGM den 15. okt. 2022
Dear Guest,We are sorry to hear that your experiance at our property was not amazing. We are always striving to give the most amazing experiance that we can. We hope that you do come back to our property to give us another chance when you are in the local area to make it right.

10/10 – Utmerket

Noureen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safety, security, great staff!
Bodde her 3 netter i oktober 2022
Svar fra Navi Bajwa AGM den 13. okt. 2022
Dear Noureen,Thank you for choosing the Best Western Plus Chelmsford.We were happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the local area.

4/10 – Dårlig

Michelle

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
easy for me to get to my destination. A lot of people smoking out side , the smell of Pot our room , and elevator.
Bodde her 2 netter i september 2022
Svar fra Navi Bajwa den 10. okt. 2022
Dear Michelle,Thank you for staying at Best Western Chelmsfod Plus. We are sorry that you did not enjoy your stay at our property. We will chaning alotof things comming up next year and we will also go through a full renovation. We hope to see you again when you are in the local area.

6/10 – Grei

Ronald

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Seemed to have one area of hotel for longer term rentals for social assistance. Noise from other rooms was quite loud
Bodde her 1 natt i oktober 2022
Svar fra Navi Bajwa AGM den 6. okt. 2022
Dear Ronald,Thank you for staying at our property.We were saddened to know that your stay at our property was not amazing. We do hope that you will stay with us again when you are in the area.

8/10 – Bra

Nathan og Norwalk

Bodde her 1 natt i september 2022

10/10 – Utmerket

Pete

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2022

2/10 – Forferdelig

Bregt

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Fan in bathroom made way too much noise like a truck engine. not all lights worked
Bodde her 2 netter i september 2022
Svar fra Evan - FOM den 28. sep. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you had an issue with the bathroom fan being too loud and issues with the lighting fixture. I am taking this information and discussing it with my maintenance staff to see how we can fix these issues and prevent them from happening again in the future. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more superior experience.

10/10 – Utmerket

Cheri

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022
Svar fra Navi Bajwa AGM den 25. sep. 2022
Dear Cheri,Thank you for choosing the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the area.

10/10 – Utmerket

Thomas v

Bodde her 1 natt i september 2022
Svar fra Navi Bajwa den 26. sep. 2022
Dear Thomas,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you really enjoyed your stay at our property. We hope to see you again when you are in the local area.

6/10 – Grei

Suresh

Forretningsreisende
Likte: Personale og service
Likte ikke: Romkomfort
Overall experience - Average I had booked a king, but was provided a room with 2 queen beds. Friendly and helpful staff. It is an older building. Too frequent housekeeping visit. Whixh is goodbut i had to put-up do not disturb tag to get some privacy.
Bodde her 2 netter i september 2022
Svar fra AGM den 24. sep. 2022
Dear Sursh,Thank you for staying at the Bestwestern Plus Chelmsford. Please accept my deepest apologies for not giving you the room type that you had requested. Unfraternally sometime we have to put rooms out of order for maintenance. We hope that you can look over that issue and will stay with us again when you are in the local area.Thanks,Navi Bajwa

10/10 – Utmerket

JEFF og BETHEL

Bodde her 1 natt i september 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Bodde her 1 natt i september 2022
Svar fra Evan den 21. sep. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.

8/10 – Bra

Casey

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The room was very nice and clean. Breakfast was very creative and pretty good. Staff was great. I have to say the environment was strange. They are running a re-homing step up situation for many people which I applaud but made for an uninviting atmoshere. There is a security guard outside at night with many people hanging around the parking lot and the grounds. I didn't feel as comfortable as I would have liked coming in after dark. I feel like this is something that should be mentioned from the start.
Bodde her 5 netter i september 2022
Svar fra Navi Bajwa AGM den 20. sep. 2022
Dear Casey,Thank you for staying at the BestWestern Plus Chelmsford. We are happy that you enjoyed your stay at our property. Hope to see you again when you are in the local area.

2/10 – Forferdelig

Sokmakara

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Terrible, there is barely any water pressure with the sink and shower
Bodde her 1 natt i september 2022
Svar fra Navi Bajwa AGM den 19. sep. 2022
Dear Sokmakara,We are sorry to hear that you did not enjoy your stay at our property. We will be renovating our property very soon and hope that you will give us another opportunity to make it up to you.

6/10 – Grei

Vit

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Old, dark. Cheap bar soap and shampoo. Microwave on desk takes half desk space. TV on tall dresser makes it hard to watch.
Bodde her 4 netter i september 2022
Svar fra Evan den 17. sep. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. Your feedback will help us in determining how we can improve and make each stay as best as possible for each guest. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more superior experience.

4/10 – Dårlig

Kristen

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dark, elevators were super slow or completely inundated with cleaners, had to wait 20 minutes for an employee just to check in, dirty, won't stay again.
Bodde her 1 natt i september 2022
Svar fra AGM den 15. sep. 2022
Dear Kristen,Thank you for staying at the Best Western Plus Chelmsford. We were unhappy to know that you did not enjoy your stay at our property. We will be going through renovation soon and hope that you do come visit again when you are in the local area.

2/10 – Forferdelig

Jose

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2022

10/10 – Utmerket

Kim sung

Likte: Renhold og personale og service
Bodde her 1 natt i september 2022
Svar fra Navi Bajwa den 8. sep. 2022
Dear Kim sung,Thank you for staying the Best western plus in Chelmsford. We hope to see you again when you are in the local area.

2/10 – Forferdelig

Suellen

Bodde her 1 natt i september 2022
Svar fra Navi Bajwa den 8. sep. 2022
Dear Suellen,Thank you for staying at the Best Western Plus Chelmsford. We are saddened to know that you did not enjoy your stay at our property. We hope that you will give us an opportunity to make it right to you when you are in the local area again.

10/10 – Utmerket

Eva

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2022
Svar fra Navi Bajwa den 8. sep. 2022
Dear Eva,Thank you for staying the Best Western Plus Chelmsford.We are happy to know that enjoyed your stay at our property. We hope to see you again when you are in the local area.

4/10 – Dårlig

Michael

Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff steals while you are away. First night I put food in the fridge went to work came back my food was gone and my drink was half drank and put back in the fridge. Second night put only drinks I the fudge and a KitKat and it happened again. Obviously I’m glad I didn’t leave anything valuable in the room. Worker at desk said he would ask the cleaners, what is that going to accomplish. Would never recommend this hotel.
Bodde her 3 netter i august 2022
Svar fra Bianca den 8. sep. 2022
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

2/10 – Forferdelig

Jenell

Likte: Fasiliteter
Likte ikke: Renhold og personale og service
My check in process was terrible. The staff was giving me a hard time about changing my stay dates and didn't want to do her job. The same even I went back and spoke to another staff memeber and she changed my reservations with no problem.
Bodde her 3 netter i august 2022

10/10 – Utmerket

Dennis og Lawrence

Likte: Renhold og personale og service
Excellent for an overnight stay with convenient location. The facility was clean but dated. Needs updating
Bodde her 1 natt i august 2022
Svar fra Evan den 1. sep. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.

10/10 – Utmerket

Gary L

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and comfortable
Bodde her 1 natt i august 2022
Svar fra Evan den 1. sep. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have another opportunity to provide you with another great experience.

10/10 – Utmerket

Gary L

Bodde her 1 natt i august 2022

10/10 – Utmerket

Donna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I've stayed here many times. Convenient to interstate. Room is very nice and clean. Comfortable bed and good amenities. Staff is friendly and helpful. Breakfast is great.
Bodde her 1 natt i august 2022
Svar fra Evan den 1. sep. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have another opportunity to provide you with another great experience.

2/10 – Forferdelig

Tola

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dirty. Internet in our room was super slow. Back door to balcony was not secure. We were on the first floor. Shower head has slow running water.
Bodde her 2 netter i august 2022
Svar fra Evan den 23. aug. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you experienced all of these issues during your time with us. I am going to review this information with my housekeeping & maintenance staff so we can look to address these issues. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.

8/10 – Bra

Jesu

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the room is spacious
Bodde her 4 netter i august 2022
Svar fra Evan den 21. aug. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm glad to see that you enjoyed your time with us and found everything with the room size to be up to your standards. We look forward to seeing you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.

10/10 – Utmerket

Stéphane

Bodde her 1 natt i august 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 1 natt i august 2022
Svar fra Evan den 16. aug. 2022
Thank you for taking the time to leave a rating based off of your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with another pleasant experience.

2/10 – Forferdelig

Michelle og Cornwall

Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Michelle og Cornwall

Bodde her 1 natt i juli 2022

10/10 – Utmerket

Humberto

Bodde her 1 natt i august 2022

10/10 – Utmerket

Jodi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and close to the highway. Breakfast being included was great!
Bodde her 1 natt i august 2022
Svar fra Evan den 11. aug. 2022
WOW! A perfect score! Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm ecstatic to hear that you enjoyed your time with us and found everything to be up to your standards including cleanliness, comfort and quality of breakfast. We look forward to seeing you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.

8/10 – Bra

susan

Likte: Renhold og personale og service
Bodde her 1 natt i august 2022

2/10 – Forferdelig

Christpher

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Unsavory people hanging about hotel - weird and scary
Bodde her 3 netter i august 2022
Svar fra Evan den 5. aug. 2022
Hello, thank you for taking the time to leave some feedback regarding your recent visit to our property. I am sorry to hear that you had a bad experience regarding other guests staying at the hotel. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.

2/10 – Forferdelig

Patty

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Overall the decor needs to be updated. And the fire alarm went off in the middle of the night. The hallways were full of smoke. Everyone was fine and it didn’t take very long. I am guessing it was an electrical fire or something like that. The staff didn’t even mention it when I checked out the next day. Definitely the worst place I stayed in.
Bodde her 1 natt i august 2022
Svar fra Evan den 5. aug. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you had a bad experience with us especially with the fire alarm incident that occurred. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.

8/10 – Bra

sheri

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great rates
Bodde her 1 natt i juli 2022

6/10 – Grei

James

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Place was a little run down, pool was "being refurbished" and breakfast was really terrible. However it was clean, comfortable and staff were really lovely.
Bodde her 1 natt i juli 2022
Svar fra Evan den 4. aug. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you found some of the furnishings to be "outdated" and you did not enjoy the quality of the breakfast cafe. We will take these comments and review them during our next managers meeting to see how we may improve upon these issues. I am glad to see that you found the hotel to be clean and up to your standards regarding comfort and staff friendliness. We would love another chance to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more fully pleasurable experience

4/10 – Dårlig

David

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
It seemed that the property was being to house homeless.
Bodde her 2 netter i juli 2022
Svar fra Evan den 30. juli 2022
Thank you for this information regarding your recent visit to our property. I am sorry to see that your stay was not up to your standards. We would love another chance to see you again the next time you're in the Chelmsford /Lowell area again so we may have another opportunity to provide you with a more pleasant experience.

8/10 – Bra

John

Reiste med familie og små barn
Likte: Renhold og personale og service
-Location
Bodde her 3 netter i juli 2022
Svar fra evan den 28. juli 2022
Thank you for taking the time to leave a rating based off of your recent visit to our property. I'm glad you found the location to be convenient to you for your travels. We look forward to seeing you again the next time you're in the Chelmsford/Lowell area again!