Hoteller nær Charter Oak Landing

«Air conditioning was erratic; we had a hard time maintaining a steady temperature in the room.»

«So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace.»

«My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. »

«The room was exceedingly clean, remarkably so. That was good. However there was such a strong air freshener / cleaning product smell that it was hard to breathe and I had to take allergy meds. This makes me not want to stay here again, despite the impressive cleanliness. The windows did open, but only one stayed open on its own. The blackout / privacy curtains were not designed to close and the thin curtains were not enough to insure privacy, had to change in the bathroom. I was able to charge ...

«great quick stay, easy check in, clean rooms. »

«Nice with a big fridge. Hotel right next to the train station. Bathroom constantly smelled of weed or cigarettes. The traffic was loud outside all night and you can hear the neighbours quite well. Did not get a blanket or duvet when we asked for it, just one thin sheet and we had to sleep in our clothes to keep warm. The breakfast was okay, nice to have. If you are in a pinch this is a great place to stay. Do you want to sleep through the night? Stay at an another hotel. »

«Too many noises inside the room doesn't let u sleep»

«Experience was great!»

«100% perfect experience. Everything was clean and worked as it should. The staff was great. Property looked well maintained in and out.»

«Todo muy bien pero no vi en donde decía que la piscina esta en remuneración y no la pudimos usar»

«Great breakfast buffet included in room rate. Beautiful hotel and great location!»

«We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around.»

«Decent property»

«The hotel room and shared spaces were clean and well maintained. The gentleman who checked us in was polite, friendly and professional. He mentioned the room that we were assigned to was on the first floor near the lobby, and he asked us if we would prefer a room on another floor. We truly appreciated that thoughtfulness on his part.»

«Checkin took 20 minutes to even begin as extended stay left me on hold in a lobby and then hung up after leaving me on hold for 12 minutes. Then had to call back and start the whole process again. Once I got someone onsite it was great but 20 minutes of sitting on a lobby at 11pm trying to check in really ruined my stay»

«My room was not properly maintained»

«The door didn’t lock, the shower curtain didn’t close, they were out of towels, the blankets were stained and dirty looking, there’s no where to park. The pictures on line are very misleading.»

«Very helpful staff and clean room. »

«I did not eat the breakfast »