Hoteller i Charta

«The hot tub smelled rotten, the water was clearly not cleaned. Once we checked in we realized the staff left the property for a couple of hours - the desk is not always staffed, so there is truly no security. The room was not clean and there is was no hot water in the shower. When we told the property we wanted to leave, they just told us to pay them and offered no resolution for our complaints. We did not stay either night we had booked here, we found alternative lodging that was nicer for ...

«Buen servicio»

«Very nice and helpfull staff :) »

«La comida en los restaurante es maravillosa, el lugar es genial, si deseas jugar golf es una excelente opción. Definitivamente es espectacular. »

«This is an awesome place. You get everything in just one place!!»

«Clean room. Delicious breakfast, beautiful property, nice staff »

«No lo usamos »

«Nice and big room. Big bed and (very) big bathroom. Excellent service. Could be more variance in the breakfast buffet. Excellent restaurant on the top floor with spectacular view of the city.»

«Staff were not great. Used the spa and the jacuzzi was dirty and cold. A lady of the spa came and asked me to leave because other people paid her to use a jacuzzi that shall be available to all the guests. Poor experience.!»

«The staff is very helpful and friendly and the rooms are. Clean.»

«Muy buen hotel»