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Anmeldelser av Home2 Suites by Hilton Charlottesville Downtown

3 out of 5
Home2 Suites by Hilton Charlottesville Downtown
201 Monticello Ave, Charlottesville, VA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 310 av totalt 500 anmeldelser." "
Rangering på 8 − Bra. 112 av totalt 500 anmeldelser." "
Rangering på 6 − Grei. 47 av totalt 500 anmeldelser." "
Rangering på 4 − Dårlig. 20 av totalt 500 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 500 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Erik

Bodde her 1 natt i juni 2022
Svar fra General Manager den 8. juli 2022
Thank you so much for your feedback. We hope to welcome you back soon!

10/10 – Utmerket

Mie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2019

8/10 – Bra

David

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gloria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024

8/10 – Bra

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Lee og Centreville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

DORIN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place. Somewhat expensive.
Bodde her 2 netter i april 2024
Svar fra General Manager den 15. apr. 2024
Thank you so much for your recent visit. We hope to welcome you back in the future.

10/10 – Utmerket

Dale og Rural Retreat

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra General Manager den 15. apr. 2024
Thank you so much for your recent visit. We hope to welcome you back in the future.

6/10 – Grei

Pamela

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Elevator broken. Hard to find staff.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 15. apr. 2024
My sincere apology that you had such an unpleasant experience during your recent stay with us. We will take the necessary steps to make sure these issues do not happen again. Thank you for bringing this to our attention.

10/10 – Utmerket

Majid

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Large rooms, free practice, near the mall. Great catch.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 15. apr. 2024
Thank you so much for your recent visit. We hope to welcome you back in the future.

10/10 – Utmerket

lawrence

Bodde her 1 natt i mars 2024

6/10 – Grei

Stefanie og Rockville

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was helpful and friendly and the property was clean and easy to access. But when I checked into my room there were two separate maintenance issues and the breakfast bar ran out of food both mornings I was there.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 15. apr. 2024
My sincere apology that you had such an unpleasant experience during your recent stay with us. We will take the necessary steps to make sure these issues do not happen again. Thank you for bringing this to our attention.

8/10 – Bra

Wayne

Bodde her 1 natt i mars 2024
Svar fra General Manager den 15. apr. 2024
Thank you so much for your recent visit. We hope to welcome you back in the future.

2/10 – Forferdelig

james

Likte ikke: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra General Manager den 15. apr. 2024
Thank you so much for your recent visit. We hope to welcome you back in the future.

6/10 – Grei

Robert

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024
Svar fra General Manager den 15. apr. 2024
Thank you so much for your recent visit. We hope to welcome you back in the future.

8/10 – Bra

Susana og Houston

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good for families because of the full size fridge and equipped kitchen. Rooms are clean and the air is clean. A bit too much smell of cleaning products. Breakfast is sugar with sugar but apart from that, good enough.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 15. apr. 2024
Thank you for the wonderful comments about your recent visit. Our team is working very hard to ensure all guest feel safe and comfortable during their visits with us and I'm pleased to hear this has not gone unnoticed. Stay safe and we hope to welcome you back soon!

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Room wasn’t too bad for the price. Felt new and clean. Front desk staff was indifferent to nonexistent. Biggest downside was perhaps the worst breakfast bar ever for a hotel of this class. Not much to write home about to begin with and totally picked over. So if you are a big breakfast fan, definitely consider going off site.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 15. apr. 2024
Thank you so much for your recent visit. I am sorry to hear of the issues with our front desk team. I am also happy to say that the Home2 Brand will see wonderful improvements to our breakfast in the very near future. We hope you will give us another chance. We look forward to welcoming you back in the future.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Okay.
Breakfast could be better. Premade breakfast sandwiches and waffle iron. Good coffee available all day. Bottled water only for “Hilton Honors members “. Expensive for what you get.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 15. apr. 2024
Thank you so much for your recent visit. I am happy to say that the Home2 Brand will see wonderful improvements to our breakfast in the very near future. We hope you will give us another chance. We look forward to welcoming you back in the future.

8/10 – Bra

Debra

Breakfast could use some improvement. They didn’t keep food stocked in a timely fashion and the counters could be wiped down more frequently.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Mick

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Dave

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent and convenient location to downtown, food, and shopping.
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Gave my Room Away
Bodde her 1 natt i januar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Elizabeth

Forretningsreisende, Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Nice building, but built right next to an active train track that runs all through the night! The window in 433 looks at the back of an ugly food warehouse and to the left is the train track. Trains woke me up as I was falling asleep at 11:30 pm, 2:30 am, and 4 am! These aren't short and rumble the room. Why was this built here? At least warn customers instead of pretending it's not there.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Theresa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect everything
Perfect location on top of all the other perfects! We will be back!!!
Bodde her 2 netter i januar 2024

10/10 – Utmerket

john

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Price was good sre only problem was with ecpedia they did not forward the payment the staff eas very helpfull
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Oleg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Milton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Lyanna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

MARCELO

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Servicio del cuarto
La atencion del personal fue excelente, pero no hacen la limpieza del cuarto todos los dias
Bodde her 4 netter i desember 2023

2/10 – Forferdelig

Usman

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Came to the room after a night out around 1am, key didn't work so they let us in, door lock kept beeping, they said they couldn't fix it, told us to switch rooms (which was on another floor), so we had to pack up and move, get to the room and there was only one bed, we booked/paid/and had 2 beds. Had to go back down and get another room, which they didnt want to do. After "finding" a room with 2 beds (2 doors down), they asked me to go back up and check if its ok... I said as long as it had 2 beds. They gave me a bottle of water for my troubles.
Bodde her 1 natt i desember 2023

8/10 – Bra

Fred

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Pearl og Norfolk

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Property was in a great location, room was clean , spacious and updated. Breakfast was good, staff were great. My only complaint was the water, or lack of hot water. We went to a football game in the cold , really wanted to take hot showers when we came back but that didn’t happen. The next morning we had the same issue, I would say it was warm at best. We still had a great time and enjoyed.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Chris

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Liezel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great experience
Very convenient room. Loved having the kitchen available.
Bodde her 1 natt i desember 2023

8/10 – Bra

Cecilia

Reiste med familie
Likte: Fasiliteter
Cuarto no fue limpiado ni arreglado el fin de semana
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Lolita

Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed my stay at this property.
Bodde her 1 natt i november 2023

8/10 – Bra

Kimberly

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel but there was no hairdryer. I called front desk requesting one but it was never delivered. I’m glad I didn’t wash my hair before I realized I couldn’t dry my hair.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Christine

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleaning staff is excellent. This was possibly the cleanest hotel room we’ve ever stayed in. Absolutely meticulous.
Bodde her 2 netter i november 2023

8/10 – Bra

Kevin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was easy to access from University Square and John Paul Jones. The blinds in our room would not work and was very bright in our room.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Rachel

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Crystal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice, clean rooms, comfortable outdoor sitting, awesome amenities and friendly, helpful staff!
Bodde her 1 natt i november 2023

8/10 – Bra

Sara

Likte: Renhold og personale og service
Bodde her 1 natt i august 2023

10/10 – Utmerket

Justin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Location
Bodde her 1 natt i november 2023

8/10 – Bra

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

8/10 – Bra

Anke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Katie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy walking distance to all the nearby shops, restaurants and breweries. The free breakfast was amazing, they served homemade waffles, a variety of breakfast sandwiches and breakfast bowls and plenty more. The staff was also very nice and helpful. Rooms were clean and had plenty of space. Great experience
Bodde her 1 natt i oktober 2023