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Anmeldelser av Rodeway Inn Charlotte Airport Area

2 out of 5
Rodeway Inn Charlotte Airport Area
3200 Queen City Dr, Charlotte, NC

Anmeldelser

4,8
Rangering på 10 − Utmerket. 16 av totalt 106 anmeldelser." "
Rangering på 8 − Bra. 9 av totalt 106 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 106 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 106 anmeldelser." "
Rangering på 2 − Forferdelig. 46 av totalt 106 anmeldelser." "

4,6/10

Renhold

5,4/10

Personale og service

3,6/10

Fasiliteter

4,2/10

Overnattingsstedets bygg og tilstand

4,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Rajendrasingh

Good
Bodde her 5 netter i mai 2024
Svar fra Ricky den 23. mai 2024
We're thrilled to hear that you enjoyed your stay with us! Thank you so much for taking the time to share your experience and for giving us a perfect rating. It means a lot to our team. We strive to provide top-notch service and create memorable experiences for all our guests, and we're glad to know that we hit the mark with you. If your travels bring you back to the area, we'd love to welcome you again for another fantastic stay!

8/10 – Bra

Bonnie

Bodde her 1 natt i mai 2024
Svar fra Ricky den 25. mai 2024
Thank you for choosing to stay with us at Rodeway Inn Charlotte Airport and for taking the time to share your feedback. We are delighted to hear that your overall experience with us was positive and that you found our location convenient for your explorations of the city.It was a pleasure to have you as our guest, and we are thrilled to learn that our team members contributed to making your stay enjoyable. We pride ourselves on delivering exceptional service, and your kind words serve as motivation for us to continue striving for excellence in guest satisfaction.We are glad to hear that you found your accommodations comfortable and that you were able to rest well during your stay. Your feedback regarding our dining options is appreciated, and we will certainly take it into consideration as we continually strive to enhance our offerings to better meet the needs and preferences of our guests.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Rodeway Inn Charlotte Airport in the future. Should you have any further feedback or require assistance with future reservations, please do not hesitate to contact us.

2/10 – Forferdelig

Aaron

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Ricky den 2. mai 2024
I'm sorry to see that you rated your experience so low. We take feedback seriously and strive to address any issues. If there's anything specific you'd like to share about your experience, please let us know so we can work to improve. Your satisfaction is our priority.

2/10 – Forferdelig

Avery

Forretningsreisende, Reiste med familie og små barn
I called and asked if there was a deposit they told me no booked the room came in and they made me pay a deposit for a none smoking room and then when I told them I did not have it they told me I can’t get a room and made me leave with my new born child
Bodde her 1 natt i april 2024
Svar fra Ricky den 22. apr. 2024
It's unfortunate to hear about your experience with the check-in process. We apologize for any inconvenience this may have caused. While deposits are a standard procedure in many places, we understand that it might have been unexpected for you. We appreciate your feedback and will look into ways to improve our communication regarding reservation requirements. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to our customer service team. We value your feedback and hope to have the opportunity to welcome you in the future under more favorable circumstances.

4/10 – Dårlig

Jamie

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
burn holes in bed sheets
Bodde her 1 natt i mars 2024
Svar fra Ricky den 17. mars 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll have a chance to come back soon.

4/10 – Dårlig

Amanda

Reiste med familie, Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Not a clean place. Kids felt unsafe.
Bodde her 1 natt i mars 2024
Svar fra Rodeway Inn Charlotte Airport Team den 14. mars 2024
Thank you for sharing your experience with us. We genuinely appreciate your feedback and take your concerns to heart. Our utmost priority is ensuring a safe and clean environment for all our guests, especially the little ones. Rest assured, we're diligently addressing these issues to uphold our commitment to comfort. Your insights help us improve, and we hope to welcome you back for a truly delightful stay.

2/10 – Forferdelig

Clarence

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was a terrible stay
Bodde her 1 natt i mars 2024
Svar fra Ricky den 8. mars 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 – Dårlig

BRODERICK

Bodde her 1 natt i mars 2024
Svar fra Ricky den 8. mars 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

6/10 – Grei

Chris

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
You get what you pay for. Just needed a place to sleep. I got that. Things were gross but bed was clean. Would do again for a night
Bodde her 1 natt i mars 2024
Svar fra Ricky den 5. mars 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

10/10 – Utmerket

Porshia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Rodeway Inn Charlotte Airport Team den 28. feb. 2024
Your perfect rating brightened our day at Rodeway Inn Charlotte Airport Area! We're thrilled you enjoyed your stay, and your feedback means the world to us. Our team is elated to know we hit the mark on comfort and service. Your appreciation fuels our passion for hospitality. It was a pleasure hosting you. Looking forward to welcoming you back for another delightful experience!

4/10 – Dårlig

BRODERICK

Likte ikke: Overnattingsstedets bygg og tilstand
Svar fra Ricky den 26. feb. 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

10/10 – Utmerket

Jason

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It worked but sketch
Bodde her 1 natt i februar 2024
Svar fra Ricky den 24. feb. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

4/10 – Dårlig

Dariusz

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
More and more surprises every stay in the USA. For $80 plus tax with no breakfast I would expect at least some decent room. But the room, hotel, reception area etc are just disgusting.
Bodde her 1 natt i februar 2024
Svar fra Ricky den 16. feb. 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

10/10 – Utmerket

Anthony

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i januar 2024
Svar fra Rodeway Inn Charlotte Airport Team den 7. feb. 2024
We're overjoyed to hear about your fantastic experience at Rodeway Inn Charlotte Airport Area. Your comfort is our mission, and we're overjoyed that you felt it throughout your stay. We appreciate your gracious feedback and look forward to welcoming you back for another fantastic stay!

2/10 – Forferdelig

Solo

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very rude and Room had roaches and dog food under the bed
Bodde her 1 natt i desember 2023
Svar fra Ricky den 26. jan. 2024
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations. We apologize for this issue and hope to see you soon.

4/10 – Dårlig

Kelvin

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I didn't have any hot water to take a shower. It just wasn't a pleasant stay. Yet I only had a overnight layover, so it was whatever. However when I walked to Waffle House I saw many other surrounding hotels I could have chose instead.
Bodde her 1 natt i desember 2023
Svar fra Rodeway Inn Charlotte Airport Team den 24. jan. 2024
Thank you for sharing your experience at Rodeway Inn Charlotte Airport Area! Our sincerest apologies for any inconvenience during your brief layover. We've addressed the hot water issue swiftly. Your observation about nearby hotels is noted, and we'd love the chance to exceed your expectations on your next visit.

2/10 – Forferdelig

Benjamin og Avon

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was well lit. This is definitely a pay for what you get. There were people lurking around at 230 in the AM when my flight arrived late. The door inside appeared as if it had been kicked in at one point and door lock replaced. There was "browning" of the some of the linens showing excessive use. This is the type of place you check for bed bugs. Thankfully none found on my stay
Bodde her 1 natt i januar 2024
Svar fra Ricky den 19. jan. 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 – Dårlig

Courtney

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room smell like cigarettes
Bodde her 1 natt i januar 2024
Svar fra Rodeway Inn Charlotte Airport Team den 17. jan. 2024
Thank you for choosing Rodeway Inn Charlotte! We appreciate your feedback and apologize for any inconvenience caused by the lingering scent of cigarettes. Our sincere apologies – we're committed to ensuring every guest experiences pure comfort. Your comfort is our priority, and we're committed to making your next stay impeccable. We value your insights and look forward to welcoming you back for an upgraded experience!

2/10 – Forferdelig

miramda og Hickory

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bed bugs
Bodde her 4 netter i januar 2024
Svar fra Ricky den 16. jan. 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve.

2/10 – Forferdelig

matthew og Hickory

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I want a refund they place is infested with bed bugs and cocktoach
Bodde her 2 netter i januar 2024
Svar fra Rodeway Inn Charlotte Airport Team den 15. jan. 2024
Sincere apologies for any inconvenience during your stay. We're genuinely sorry to hear about the pest concerns. Rest assured, we are actively addressing the concerns raised. Your comfort is our priority, and we appreciate your feedback.Thank you for bringing this to our attention.

6/10 – Grei

James

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Ricky den 15. jan. 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

8/10 – Bra

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient
Bodde her 1 natt i januar 2024
Svar fra Ricky den 15. jan. 2024
Thank you for sharing a review of your recent experience. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 – Bra

Solo

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Na
Bodde her 1 natt i januar 2024
Svar fra Ricky den 14. jan. 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

6/10 – Grei

Solo

Ns
Bodde her 1 natt i januar 2024
Svar fra Ricky den 14. jan. 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Ricky den 9. jan. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 – Utmerket

Roiri

Bodde her 1 natt i januar 2024
Svar fra Ricky den 9. jan. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 – Utmerket

Shaileshkumar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Ricky den 9. jan. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Ricky den 1. feb. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

6/10 – Grei

Carol

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room had a foul smell! It felt uncomfortable the towel was dirty
Bodde her 1 natt i desember 2023
Svar fra Ricky den 29. des. 2023
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway inn Charlotte Airport Area is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

2/10 – Forferdelig

Lisa

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room stunk. We could tell it wasn’t very clean but we thought it would be ok for just one night. A couple of hours in I opened the microwave and there layer a ham sandwich that was not ours. If the didn’t check and clean the microwave I’m pretty sure they didn’t bother to change the sheets. We grabbed our things and fled that nasty room. I didn’t ask to speak to anyone we just grabbed our stuff and got out of there. You can have an older establishment and still clean it so there is no for how dirty that room was.
Bodde her 1 natt i desember 2023
Svar fra Ricky den 29. des. 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

2/10 – Forferdelig

Brent

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Roaches every where you turn. You don’t see them until late then they all come out to play.
Bodde her 2 netter i desember 2023
Svar fra Ricky den 26. des. 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 – Dårlig

Florencio

Bodde her 1 natt i desember 2023
Svar fra Ricky den 25. des. 2023
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport Area is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 – Utmerket

Anthony

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2023
Svar fra Ricky den 23. des. 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

2/10 – Forferdelig

Derrick

Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
upon arrival at this motel, there where bumbs hanging around the fause hardwood floor was in terrible conditions, and there was absolutely NO HEAT, yes the heater did not work in the room, so the owner brought me a very small space heater, the bathroom sink had a bad faucet and was sprewing water all over the counter, My car was Vandalize at this hotel, and i think the FRONT DESK STAFF member had someone to do it
Bodde her 1 natt i desember 2023
Svar fra Ricky den 23. des. 2023
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. hope you give a second chance to make things right.

2/10 – Forferdelig

Elissa

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Never again
No lobby , window service only. Bathroom door what no Handel.. didn’t close , and found drug used needle in parking lit
Bodde her 1 natt i desember 2023
Svar fra ricky den 22. des. 2023
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 – Forferdelig

Matt

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not well maintained
I.am the type of person when traveling who just wants a cheap, clean, and functional room to sleep in with the advertised amenities. This place may have been cheap but .... Everything was broken. The toilet seat moved. Before learning this. It pinched my leg while sitting on it and I have a 3 inch round bruise from it. I attempted to tighten. The bolts but the bolts just spun and needed replaced The toilet needed to be flushed two or three times after each use. There was no hot water. The security latch to the door was missing. Several electrical outlets just didn't work. If you plugged something into them it would just fall out. The television turned on but there were no channels to watch. Serval light bulbs were either burned out or flickering. The seal around the outside door was missing huge chunks and let in a draft. There are holes in the shower wall from a missing grab bar. Ice machine was out of order. There is a huge crack in the bathroom floor where the sub floor is exposed. The only good things I ha e to say are: The heat worked. The refrigerator worked. I have stayed in cheaper hotels that are in much better condition.
Bodde her 1 natt i desember 2023
Svar fra Ricky den 12. des. 2023
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 – Forferdelig

Shekinah

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Hotel was really cheap but had roaches .!!!!!
Bodde her 1 natt i desember 2023
Svar fra Ricky den 13. des. 2023
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 – Forferdelig

April

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Photos are deceiving
Dingy towels, mold on shower curtains, roaches, burn holes in comforter, dingy sheets,door didn't shut properly, leakage from roof in front of room, causing puddles (horrible slip hazard). Room smelled awful. Also the television did not work. Wish I had taken photos. But I was so disappointed and disgusted I just left.
Bodde her 3 netter i desember 2023
Svar fra Ricky den 5. des. 2023
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve.

6/10 – Grei

Amber

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Once entering the lobby (a walk-in room with a night window) I knew immediately why the room was so cheap. It was filthy. The room proved no better. While there were no signs of bedbugs, this place would make you cringe.
Bodde her 1 natt i desember 2023
Svar fra Ricky den 5. des. 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guestsfeedback and work hard to ensure that similar issues do not occur in the future.

10/10 – Utmerket

Jahmauri

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Ricky den 5. des. 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

2/10 – Forferdelig

Derrick

Likte ikke: Renhold og fasiliteter
This property is a DUMP,......a lot of locals live here,......bathroom was dirty,...bed coverings was dirty,..large gaps around the door, floor was half ass sweept,.. and only 8 direct TV channels to view.
Svar fra ricky den 5. des. 2023
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

4/10 – Dårlig

Aimad

Likte ikke: Overnattingsstedets bygg og tilstand
The hotel cold and dirty smells like bad
Bodde her 1 natt i november 2023
Svar fra ricky den 29. nov. 2023
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

2/10 – Forferdelig

kevin

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was accosted by a homeless person on the way to the lobby. Lobby was full of old mattresses. Owner refused my cancellation request
Svar fra Ricky den 23. nov. 2023
We’re sorry to hear about this issue. Unfortunately, things can sometimes happen that are out of our control. We work hard to prepare for contingencies, but ultimately it is the responsibility of the guest to have the reservation cancelled 24 hrs prior to checkin.

2/10 – Forferdelig

Denis

Bodde her 1 natt i oktober 2023
Svar fra ricky den 17. nov. 2023
Thank you for taking the time to provide valuable feedback about our hotel. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

6/10 – Grei

Nimbona

Likte ikke: Personale og service og fasiliteter
What I liked is because it was cheaper than the other hotels and it was fast and easy .
Bodde her 1 natt i oktober 2023
Svar fra Ricky den 9. okt. 2023
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

6/10 – Grei

Indya

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
My first day there I was greeted with a swarm of police around the hotel searching for some one with k9dogs. There was a lot of unnecessary traffic with different people on the lot which made me and my family uncomfortable. The cleaning in this hotel needs to be reevaluated. We had a big water bug in our room as well as gross drain gnats. I’m kind of disappointed seeing the other property owned by the same owner is in much better shape. I hope you all can fix this because I would hate to see this establishment get shut down. Or ran down
Bodde her 5 netter i september 2023
Svar fra ricky den 8. okt. 2023
Thank you for taking the time to provide valuable feedback about our hotel. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 – Bra

Lugenia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
Bodde her 7 netter i september 2023
Svar fra Ricky den 3. okt. 2023
Thank you for choosing us for your saty. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

8/10 – Bra

Lugenia

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i september 2023
Svar fra Ricky den 3. okt. 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

4/10 – Dårlig

Daniel

Bodde her 1 natt i september 2023
Svar fra Ricky den 27. okt. 2023
Thank you for taking time to share your feedback. We are sorry to hear that your experience did not meet our standards. We value our guest feedback and we work hard to ensure that similar issues do not occur in future.We hope you give us another chance to make things right.

2/10 – Forferdelig

Virginia

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was not only dirty, it was in terrible condition! Ceiling about to collapse, tub faucet dripped all night. fixtures missing/broken, carpet was filthy/smelled terrible in room.
Bodde her 1 natt i september 2023
Svar fra Ricky den 22. sep. 2023
Dear Virginia,Thankyou for taking time to complete our online survey regarding yur recent stay at Rodeway Inn Charlotte Airport Area.I would like to apologize about the experience regarding your stay at the hotel. And i am sorry to say but at our hotel we do not have carpets in any of the room. we have vinyl floor in every room. You might have mistaken us with another property.We will be using your feedback so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in future.