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Anmeldelser av Embassy Suites Hotel Charlotte

3.5 out of 5
Embassy Suites Hotel Charlotte
4800 S Tryon St, Charlotte, NC

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 447 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 208 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 129 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 109 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 109 av totalt 1002 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Shelly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A few small bumps and changed room, but the hotel manager and staff were top notch and very pleasant and professional. I appreciate their prompt, friendly service and attention to detail.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

carlos

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
They need to rebuild is to old
Bodde her 2 netter i mai 2024

8/10 – Bra

jasmine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

jacqueline

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Reina

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The suites were spacious.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

patricia

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We have had a horrible day. Cut our week long trip short because we had to bring our friend to the ER. Front staff was amazing and helpful. We also needed an adult beverage to get us through. The bartenders were friendly and so kind. Thank you to all who made the end of our trip so much better. Wish I had the sense of mind to recall their names. I am at the embassy in Charlotte by the airport. Thank you to all.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kenneth

Bodde her 5 netter i mai 2024
Svar fra Nermin den 8. mai 2024
Thank you for your 5 star review!!

6/10 – Grei

Iasiah

Reiste med familie og små barn, Reiste med familie
Lights went out the last night of my stay and didn’t come back on until 2am.
Bodde her 3 netter i mai 2024
Svar fra Nermin den 8. mai 2024
Apologies for the inconvenience! It was because a car accident happened close to the hotel which caused the power outage for the whole area. We appreciate your feedback.

10/10 – Utmerket

chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was spacious and clean and breakfast was nice. Staff was friendly. We enjoyed our stay.
Bodde her 1 natt i mai 2024
Svar fra Nermin den 8. mai 2024
Thank you for your excellent review!!

2/10 – Forferdelig

T

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
They had a large party come in and only catered to that group of people.
Bodde her 1 natt i april 2024
Svar fra Nermin den 1. mai 2024
We apologize for any inconvenience caused by the large party. We strive to provide excellent service to all our guests. Your feedback helps us improve, and we hope to better accommodate all guests in the future.

10/10 – Utmerket

Amanda

Bodde her 1 natt i april 2024

10/10 – Utmerket

Laura

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful room and spacious with comfortable beds. We have a dog which they gladly accommodated but we were on the 4th floor and needed to walk her through the lobby full of guests to reach the outside. That was my only questionable comment. Such friendly staff!
Bodde her 1 natt i april 2024
Svar fra Nermin den 29. apr. 2024
Thank you for your positive feedback! We're delighted you enjoyed our beautiful and spacious room with comfortable beds, as well as our accommodating staff. We appreciate your comment about the access for pets and will consider ways to improve this aspect of our service. We look forward to welcoming you back soon!

10/10 – Utmerket

Carolyn

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice.
Bodde her 1 natt i april 2024
Svar fra Nermin den 29. apr. 2024
Thank you for your 5 star review!

8/10 – Bra

Lino

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Nermin den 29. apr. 2024
Thank you for your review!

8/10 – Bra

david og eastover

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed with my family for a quick weekend getaway. Staff were super nice, especially our bartenders. Will stay there again.
Bodde her 2 netter i april 2024
Svar fra Nermin den 29. apr. 2024
Thank you for your positive feedback! We're delighted to hear that you and your family enjoyed your weekend getaway with us. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 – Utmerket

Montrice

Loved everything about this hotel
Bodde her 2 netter i april 2024
Svar fra Nermin den 29. apr. 2024
Thank you for your excellent review!!

6/10 – Grei

Brittney

Reiste med partner
Our rooms weren’t serviced the whole stay even after I called twice within an hour. The host never put in to bring towels/rags to our room after we were told she would. Also, there was no bar soap hold in our shower upon arrival after having to wait almost an hour for our room to be ready. I was disappointed with this Embassy.
Bodde her 2 netter i april 2024
Svar fra Nermin den 29. apr. 2024
We apologize for the service lapses you encountered during your stay. Your feedback is valuable, and we will address these issues to ensure a better experience for our guests in the future.

6/10 – Grei

Spencer

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I like going to this location when I fly out to North Carolina 4-5 times a year. Usually it’s very convenient and comfortable. This last visit was out of usual than my expectations I have of this location with the shuttle taking over an hour to pick me up from the airport and over an hour after scheduled check in to get into a room that was ready. Other than this last experience it’s my go to place to stay when flying to Charlotte.
Bodde her 1 natt i april 2024
Svar fra Nermin den 29. apr. 2024
Thank you for your loyalty and feedback. We apologize for the inconvenience you experienced with the shuttle and check-in process during your last visit. We appreciate your continued support and hope to provide you with a smoother experience on your future stays.

10/10 – Utmerket

Ruby

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything Was Wonderful
Bodde her 2 netter i mars 2024
Svar fra Nermin den 29. apr. 2024
Thank you for your excellent review!!

10/10 – Utmerket

Bertha og Midland

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The evening reception and breakfast buffet are always very nice.
Bodde her 1 natt i mars 2024
Svar fra Nermin den 31. mars 2024
Thank you for your feedback!!! We're glad you enjoyed the breakfast and the evening reception.

8/10 – Bra

gwendolyn

Bodde her 1 natt i mars 2024
Svar fra Nermin den 29. apr. 2024
Thank your for your review!

10/10 – Utmerket

Joi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra EK den 28. feb. 2024
Thank you so much for review we appreciate it and hope to see you again.

10/10 – Utmerket

TAVORIS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Marlon- Night Manager den 17. feb. 2024
Thanks for your feedback!!!! We hope to see you again in the future.

10/10 – Utmerket

Charles

Bodde her 1 natt i januar 2024
Svar fra Nermin den 29. jan. 2024
Thank you for your excellent review!!!

8/10 – Bra

Anastasia

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the place I need
Bodde her 2 netter i desember 2023
Svar fra Nermin den 29. jan. 2024
Thank you for your review!!!

2/10 – Forferdelig

kendra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Don’t book with expedia!!! It took 45 to check in because they couldn’t find the reservation.
Bodde her 1 natt i januar 2024
Svar fra Nermin den 29. jan. 2024
Thank you for your feedback. we apologize for the inconvenience you experienced during check in. Thank you for bringing this to our attention.

10/10 – Utmerket

Michelle

Bodde her 1 natt i januar 2024
Svar fra Nermin den 29. jan. 2024
Thank you for your excellent review!!!

8/10 – Bra

Harinath

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Nermin den 29. jan. 2024
Thank you for your review!!!

10/10 – Utmerket

Jeffrey

Bodde her 1 natt i januar 2024
Svar fra Nermin den 29. jan. 2024
Thank you for your excellent review!!!

8/10 – Bra

kyle

Likte: Renhold, personale og service og fasiliteter
Breakfast options were very good. Updated the rooms as good as they could. Only problem I had was the shower did not drain fast enough for more then a 4min shower. I called to let them know so I would get my 50$ deposit back and they did offer to move me immediately but a 1am im not packing up to unpack for a few hrs of sleep. Could have offered to comp my 10$ parking fee.
Bodde her 1 natt i desember 2023
Svar fra Nermin den 29. jan. 2024
Thank you for your feedback. We're glad you enjoyed breakfast. We apologies for the inconvenience with the shower drain. We'll address this promptly to ensure a more comfortable stay next time.

8/10 – Bra

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Nermin den 29. jan. 2024
Thank you for your review.

10/10 – Utmerket

lucas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Nermin den 1. feb. 2024
Thank you for your 5-star review.

10/10 – Utmerket

Luisito

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra eh den 31. des. 2023
Thank you for choosing our facility.

10/10 – Utmerket

Steve

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient and amazingly accommodating and friendly staff.
Bodde her 1 natt i desember 2023
Svar fra EH den 28. des. 2023
Thank you for choosing our location for your stay, we greatly appreciate you.

8/10 – Bra

Florence

Reiste med familie
Likte: Renhold og personale og service
I cannot say enough about the staff. Every employee I encountered was eager to help, pleasant, and knowledgeable. Staff even came around daily, offering complimentary snacks. The hotel could use a face lift. There were a few cosmetic fixes that would have made my room more pleasant. But overall, I have no complaints
Bodde her 3 netter i desember 2023
Svar fra EH den 28. des. 2023
Thank you for choosing our location, we hope that you return and stay with us again. We greatly appreciate you.

8/10 – Bra

Eric

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay, very relaxing for me and the family!
Bodde her 2 netter i desember 2023
Svar fra EH den 28. des. 2023
Thank you for staying with us, we hope that you and your family will return and stay with us again.

10/10 – Utmerket

Renee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Restaurant/Bar
Bodde her 1 natt i desember 2023
Svar fra EH den 28. des. 2023
Thank you for staying with us, we hope to see you again.

10/10 – Utmerket

Grace

Bodde her 3 netter i desember 2023
Svar fra Nermin den 29. jan. 2024
Thank you for your excellent review!!!

10/10 – Utmerket

Holley

Bodde her 2 netter i desember 2023
Svar fra NJ den 19. des. 2023
Thank you for the positive review. It has been a pleasure to have you.

8/10 – Bra

LeVesa

Bodde her 1 natt i desember 2023
Svar fra NJ den 19. des. 2023
Thank you for the positive review. It has been a pleasure to have you.

10/10 – Utmerket

Shadiamond

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Jordan was a great host! He made sure I had a great stay at the Embassy. Would highly recommend to anyone who needs a place to stay for a couple nights in Charlotte!
Svar fra Marlon- Night Manager den 17. feb. 2024
Jordan is one of our most valued employees!!! We are lucky to have him. Thanks for the positive words, and I hope you enjoy the rest of your weekend!!!!

10/10 – Utmerket

WENDY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the breakfast and custom omelette. Plenty of staff never out of coffee and clean. Maid service came between nights and made bed and collected trash. Nice touch! Traffic around the hotel was busy but lots of exit points to get turned around.
Bodde her 2 netter i desember 2023
Svar fra EH den 7. des. 2023
Thank you so much for your feedback. We are glad you enjoyed your stay with us we hope that you return on your next visit.

10/10 – Utmerket

Sheila

Reiste med en gruppe
Staff extra friendly.
Bodde her 1 natt i desember 2023
Svar fra EH den 7. des. 2023
Thank you so much for staying with us we greatly appreciate you.

8/10 – Bra

Anne

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel - great lobby with bar & restaurant. The breakfast buffet exceeded our expectations. Guest room was clean and spacious. This hotel is pet-friendly!
Bodde her 1 natt i november 2023
Svar fra EH den 7. des. 2023
Thank you so much for chosing our location for your stay, we greatly appreciate you.

10/10 – Utmerket

Lavaris

Bodde her 1 natt i november 2023
Svar fra NJ den 19. des. 2023
Thank you for the positive review. It has been a pleasure to have you.

10/10 – Utmerket

Allura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the spectrum center
Bodde her 1 natt i november 2023
Svar fra EH den 6. des. 2023
Thank you for choosing our location. We greatly appreciate your business.

8/10 – Bra

Sherry

Reiste med partner
Likte: Fasiliteter
Shower was a bit soft.
Bodde her 2 netter i november 2023
Svar fra EH den 6. des. 2023
Thank you for staying with us, we greatly appreciate you and your feedback. We do apologize for the inconvenience.

10/10 – Utmerket

Anastasia

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
It’s convenient
Bodde her 1 natt i november 2023
Svar fra EH den 6. des. 2023
Thank you for choosing us for your stay.

10/10 – Utmerket

Latwainia

Likte: Renhold
Bodde her 1 natt i november 2023
Svar fra EH den 6. des. 2023
Thank you for choosing our location we greatly appreciate it.

10/10 – Utmerket

Ashley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My favorite place in town to stay when my wife and I visit her family! Great spot right off HWY 77. Indoor pool so don’t forget your swimsuits!
Bodde her 2 netter i november 2023
Svar fra EH den 6. des. 2023
Thank you for choosing our location for your stay. We greatly appreciate you.