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Anmeldelser av DoubleTree by Hilton Charlotte City Center

4 out of 5
DoubleTree by Hilton Charlotte City Center
230 N College St, Charlotte, NC

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 565 av totalt 1012 anmeldelser." "
Rangering på 8 − Bra. 223 av totalt 1012 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 1012 anmeldelser." "
Rangering på 4 − Dårlig. 67 av totalt 1012 anmeldelser." "
Rangering på 2 − Forferdelig. 61 av totalt 1012 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Izzy

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Building transformer blew and had no power for 8 hours. Absolutely no compensation. Was told I could leave and would not be charged and that was it.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Trisha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service was top notch! The cleanest hotel I have yet to stay in!!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Melanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean room and the staff was helpful but not overly friendly! But no cookies…. I was told about the infamous cookies and saw it on the glass doors but, no cookies!! It is on a really busy corner in downtown Charlotte, so be careful!
Bodde her 1 natt i mai 2024

8/10 – Bra

jorge

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Courtney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
Thank you for taking the time to leave us a review! We hope to see you again.

10/10 – Utmerket

Raven

Reiste med familie
Only dislike I had was, it was ants in our room I mentioned it to the guy at the front desk and he look at me like I was lying. However overall the stay was great close to everything.
Bodde her 2 netter i mai 2024

6/10 – Grei

Frances

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Check in was problematic to put it nicely. The computers were down and that could not be helped. The lack of communication could have been helped. The main reason for the negative experience was one overly zealous employee that yelled at me for trying to get a luggage cart that appeared to be available. It just added to the chaos and soured our experience. And by the way, no one ever came to claim the cart. It just sat there.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Laurel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was so clean & nice. I felt safe & comfortable.
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
We are happy to hear that you enjoyed your stay with us! We hope you choose us again next time you are in town.

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel staff were very friendly and helpful. The room was clean and felt like home away from home. Will definitely be staying again!
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
Well we look forward to seeing you again! Thank you for both the compliments to our staff, and for the review.

6/10 – Grei

Kevin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bed was uncomfortable. Worst night sleep I’ve had in a very long time.
Bodde her 1 natt i mai 2024

8/10 – Bra

Dennis

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Two Dou!ble Trees in Charolette and my Taxi ¡went to the wrong one.¡🐽
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
We understand well how frustrating that can be! Luckily the other location will be closing soon, so that issue should be fixed.

10/10 – Utmerket

Mary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
Thank you for taking the time to leave us a review! We hope to see you again.

10/10 – Utmerket

Yesica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 18. mai 2024
Thank you for the kind review! We hope to see you again.

8/10 – Bra

Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect stay other than staff when checking out! Asked to link to Hilton rewards and she told me I couldn’t due to booking through Expedia (rudely) although multiple of other hotels have done it in the past.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Hayley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 18. mai 2024
We appreciate you taking the time to leave us a review, and are happy to hear that you enjoyed your stay with us. Please come back again.

8/10 – Bra

Dale

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No hooks or bars for wet towels in the bathroom for more than one person . Otherwise, nice facilities, very comfy bed. Clean, no odors.
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
I will make sure to pass that suggestion along to building management. We are glad to see everything else went well.

10/10 – Utmerket

Don

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location.
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 18. mai 2024
Happy to hear that you liked the location, we happen to agree! Can't wait to see you again.

10/10 – Utmerket

Tina

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the perfect location for exploring downtown Charlotte. We were there for a show at the Spectrum Center..it was a 5 minute walk. It's surrounded by clubs, restaurants, art, etc and never had to get in my car. The valet parking was great. The cookies are amazing. Rooms are clean, loved the shower. 10 out of 10 will definitely stay again.
Bodde her 1 natt i mai 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
We like to think our location is pretty nice too! Glad that you enjoyed it, and look forward to seeing you again.

10/10 – Utmerket

Gerhard

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super Hotel mit sehr freundlichem Personal
Bodde her 2 netter i mai 2024
Svar fra Alex, Front Office Supervisor den 10. mai 2024
Thank you for the compliments to our staff! We are glad you enjoyed your stay with us and hope to see you again soon.

10/10 – Utmerket

Josh

Likte: Renhold og overnattingsstedets bygg og tilstand
Amazing property
Bodde her 3 netter i mai 2024
Svar fra Alex, Front Office Supervisor den 10. mai 2024
Thank you for the kind words, and for the review! Hope to see you again.

10/10 – Utmerket

Christa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Alex, Front Office Supervisor den 7. mai 2024
Thank you for the review! Please come see us again.

8/10 – Bra

Kenneth

Bodde her 2 netter i februar 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
Thank you for taking the time to leave us a review! We hope to see you again.

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
convenient to main attractions and restraunts
Bodde her 3 netter i april 2024
Svar fra Alex, Front Office Supervisor den 6. mai 2024
Thank you for taking the time to leave us a review and let us know what you thought of your stay. We hope to see you again soon.

8/10 – Bra

Eric

Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 23. mai 2024
Thank you for taking the time to leave us a review! We hope to see you again.

10/10 – Utmerket

John

It was a great place to stay!
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 29. apr. 2024
Thank you for the kind words! We hope to see you again.

2/10 – Forferdelig

Susumu

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked the hotel including breakfast and dinner with additional money. The reception said the both not included. What is happed with the accident? And the room is too dark and expensive.
Bodde her 4 netter i april 2024
Svar fra Front Office Superviosr den 11. mai 2024
Thank you for your feedback, we are sorry to hear that there was confusion surrounding your reservation details.

8/10 – Bra

Greg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Alex, Front Office Supervisor den 26. apr. 2024
Thank you for the review. We are glad your stay went well, and hope the next one is even better

8/10 – Bra

Virginia

Great location in walking distance to most attractions. However the hotel does not have a pool or offer shuttle service to the airport.
Bodde her 2 netter i april 2024
Svar fra Alex, Front Office Supervisor den 21. apr. 2024
Thank you for taking the time to leave us a review. We hope to see you again soon.

10/10 – Utmerket

Liz

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great spot! Clean and updated!
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 19. apr. 2024
Thank you for the review and the compliments! We hope to see you again soon.

10/10 – Utmerket

Zachary

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place to stay. Staff is very friendly and likeable.
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 15. apr. 2024
Thank you for the review, and we are always happy to hear compliments about our staff! We hope to see you again.

8/10 – Bra

Katina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Alex, Front Office Supervisor den 17. apr. 2024
Thank you for taking the time to leave a review. We really appreciate it and hope to see you again.

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 17. apr. 2024
Thank you for leaving a review! We hope to see you again.

8/10 – Bra

Karen og RUTHER GLEN

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Housekeeping cleaned the room daily. We've stayed at several hotels recently and that doesn't normally happen. The downside for me was the view from our room. We looked out on a rooftop with industrial size air conditioning units. Self-parking was $29.00 per day.
Bodde her 3 netter i april 2024
Svar fra Alex, Front Office Supervisor den 15. apr. 2024
Thank you for taking the time to leave a review, we really appreciate the feedback. We hope to see you again in the future!

4/10 – Dårlig

Sam

Reiste med partner
Likte: Personale og service
Facility was alright, but the area around it was incredibly noisy until around 2-3am. There was a night club right down the road that you could hear the music and feel the bass from, cars outside of the hotel were revving their engines and blasting their horns and the walls felt like they were thin being able to hear people outside of the room not even being noisy. I do not recommend staying here unless you can sleep through lots of city noise. The hotel should definitely provide ear plugs or white noise machines at the very least.
Bodde her 1 natt i april 2024
Svar fra Front Office Superviosr den 19. apr. 2024
Thank you for taking the time to provide your feedback.

10/10 – Utmerket

Hannah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 13. apr. 2024
Thank you for the kind review! We hope to see you again soon.

10/10 – Utmerket

Joe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 11. apr. 2024
Thank you for the review, we hope to see you again!

8/10 – Bra

Christian

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Distance to arena
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 11. apr. 2024
Thank you for taking the time to leave us a review, we are happy to hear that you enjoyed the benefits of our location. We hope your next stay is even better.

8/10 – Bra

Jessica

Bodde her 2 netter i mars 2024
Svar fra Alex, Front Office Supervisor den 29. apr. 2024
Thank you for taking the time to leave us a review. We hope to see you again.

10/10 – Utmerket

STEPHANEE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel right in downtown. We were able to walk wherever we needed. Right next to the performing arts complex. Staff were all very helpful. Would recommend.
Bodde her 3 netter i mars 2024
Svar fra Alex, Front Office Supervisor den 11. apr. 2024
Glad to hear you liked the location! We also always appreciate the compliments to our staff. We hope to see you again soon!

10/10 – Utmerket

Audrey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were super nice and accommodating.
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 7. apr. 2024
Thank you for the kind review, we hope to see you again!

10/10 – Utmerket

Pierre og MIAMI

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, everything is in walkable distance, staff was great when system was down during check in.
Bodde her 1 natt i april 2024
Svar fra Alex, Front Office Supervisor den 11. apr. 2024
We appreciate the review, compliments to our staff, and your understanding with the situation. We hope your next stay with us is even better!

10/10 – Utmerket

monna og Fort Washington

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Alex, Front Office Supervisor den 7. apr. 2024
Thank you for taking the time to leave us a review! We hope to see you again soon.

8/10 – Bra

Kirk

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i mars 2024
Svar fra Alex, Front Office Supervisor den 4. apr. 2024
Thank you for your feedback.

10/10 – Utmerket

angela og Williamson

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice. Utilize valet parking for a convenient check in experience.
Bodde her 1 natt i mars 2024
Svar fra Alex, Front Office Supervisor den 31. mars 2024
Thank you for the kind review, we are glad to see you really enjoyed the valet service! Hope to see you again soon.

6/10 – Grei

Jennifer

Reiste med partner
Likte: Renhold og personale og service
Upscale, clean and close to Spectrum Center and dining options. However, tv in room didn’t work and maintenance could not get it fixed!! Otherwise great option in uptown Charlotte.
Bodde her 1 natt i mars 2024
Svar fra Alex, Front Office Supervisor den 31. mars 2024
Thank you for the feedback, we hope your next visit with us is even better.

10/10 – Utmerket

Kristen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very easy walk to the Spectrum Stadium!
Bodde her 1 natt i januar 2024
Svar fra Alex, Front Office Supervisor den 30. mars 2024
We are glad you enjoyed the short walk! Hope to see you again.

10/10 – Utmerket

Nyla

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I really enjoyed the valet. He always made me feel right at home. If you’re ever looking for a place to stay, I highly recommend. Everyone is so nice, but especially the man at the valet service.
Bodde her 2 netter i mars 2024
Svar fra Alex, Front Office Supervisor den 30. mars 2024
Thank you for the kind words about our staff, we hope to see you again in the future!

8/10 – Bra

Lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful decor in lobby and room. Front desk and parking valets especially friendly. We took cool showers-no hot water! There were hairs on the shower floor- not ours. So cleaning was not optimal.
Bodde her 1 natt i mars 2024
Svar fra Alex, Front Office Supervisor den 30. mars 2024
Thank you for your feedback, we hope your next visit with us will even better!

2/10 – Forferdelig

Jacqueline

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og fasiliteter
Stayed at this hotel for the Nicki Minaj concert. When my friend and I got to the room, there was a water bottle that had been opened and cranked, sheets were dirty, poor lighting.
Bodde her 1 natt i mars 2024
Svar fra Alex, Front Office Supervisor den 30. mars 2024
Thank you for your feedback

10/10 – Utmerket

Jessica

Reiste med familie
The hotel was conveniently located near the Spectrum Center.
Bodde her 1 natt i mars 2024
Svar fra Alex, Front Office Supervisor den 23. mars 2024
We are happy to hear you liked the location and we hope you visit us again!