Hoteller i Charlotte Hall

«Parking was secure and plentiful. Room #209 old but well maintained. Complaint was heating system was so loud that we got no sleep. Had bad headache from the sound and turning tv up to drown out noise. Loved jetted tub. Breakfast was a bonus and staff was good. »

«Paid extra for a cancellation and they charged me anyways. »

«Great stay and staff. »

«Parking was easy, everything was clean, bed was comfortable and staff was very friendly.»

«The room is clean and well-maintained. The shower has an opposite hot/cold dial adjustment. However, there is no welcome water available in the lobby or kitchen areas. When I requested hot water, the staff on duty was hesitant and slow to assist me, showing a lack of prompt service.»

«Great room for price »

«place is run down and dirty . the staff is friendly but gave me the wrong room and then once they got it straight they gave someone else the same room we were in. We had just gotten back from dinner and some one had our room key to stay the night good thing we were both dressed »

«Great place to stay with nearby restaurants.»

«Staff was in a rush, a bit sharp in conversation. No "drink upon arrival" as advertised. They didn't provide a robe/ person. We were short one robe, despite having to enter the hall to access the bathroom. No hair conditioner offered. The breakfast was pretty normal weekend fare (scrambled eggs with cheese, French toast with sandwich-sized bread), fresh fruit cup. No extra food offered on table.»

«Enjoyed the stay, this was a birthday weekend trip. The only issue we had is that the ice machine was not working. We were there a little bit before the season started. Otherwise we enjoyed the stay, the room, the staff and location.»

«Everything was perfect except the elevator seems to need maintenance »

«The property itself isn’t bad but the noise volume was unbelievable. The Breakfast is nothing at all besides Cold cereal, coffee, and Oatmeal packets. The room have been semi remodeled but aren’t anything to brag about. »

«Outstanding customer service personnel. Very empathetic and courteous. We understand the renovation process and hope that this hotel will soon impress their customers again.»

«The room was dirty and outdated. There were no curtains to close the window. There were stains throughout the room ( lamp shade, walls, carpet). The bathroom had peeling paint and mold. The front staff gave me a brown stained wash cloth and I had to request another one.»

«No hot tub or pool was available.»

«Did not receive the room paid for, key card wouldn’t work, getting into a room took a long time and a lot of hassle. Was told we’d receive a partial refund but didn’t receive.»

«WiFi and TV r suck»