Innendørsbasseng
Sjekk tilgjengelighet

Anmeldelser av Wyndham Garden Cross Lanes Charleston

2.5 out of 5
Wyndham Garden Cross Lanes Charleston
102 Racer Dr, Cross Lanes, WV

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 415 av totalt 1041 anmeldelser." "
Rangering på 8 − Bra. 286 av totalt 1041 anmeldelser." "
Rangering på 6 − Grei. 165 av totalt 1041 anmeldelser." "
Rangering på 4 − Dårlig. 107 av totalt 1041 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 1041 anmeldelser." "

7,8/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Travis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i april 2024

8/10 – Bra

Deana Marie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The customer service was excellent.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sarah og Portsmouth

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is always our go to hotel, staff is always great! Breakfast is good, the pool is a great place for the kids!
Bodde her 1 natt i april 2024

8/10 – Bra

Marsha C

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold og personale og service
Bodde her 2 netter i april 2024

4/10 – Dårlig

Corey og Waterford

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a beautiful property with nice amenities - a bar and grill in the hotel; a nice complimentary breakfast each day and pool. Would stay there again if in the area.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Sallie

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Phyllis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Lisa

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
BEWARE!!!! Someone robbed our trailer, staff could have cared less. This place is so gross on top of it being unsafe. Mold, 2nd floor tubs don't drain. Might as well stay at the hotel for $60 a night down the road. Way overpriced for nothing in return.
Bodde her 1 natt i april 2024

4/10 – Dårlig

PAMELA

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staff was great.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Outside door did not close or lock properly. Staff told me they are getting new doors; however that did not make me feel safe during my stay.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Brandy

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
We were there for 2 nights and never had a working toilet and the shower did not drain. We contacted the front desk friday PM before we left for a concert and told them the toilet would not flush and they said they would get it taken care of. We came back late that night and it still did not work. This is when we discovered that the shower also did not drain. We told them again Sat morning on our way out and they said it would be fixed. We came back Sat PM and nothing was fixed. No one came in to clean Sat either, as towels were still in the floor where I left them that morning to be traded out. VERY disappointed in the overall situation. We will be contacting corporate for a refund.
Bodde her 2 netter i april 2024

4/10 – Dårlig

Frances

Reiste med familie
The room we had was not well cleaned and the bathroom ceiling and wall looked like it had mold on it. There were several young ball players staying there with their parents and coaches and many were running up and down the halls yells and a dog was barking in the hall.
Bodde her 3 netter i april 2024

4/10 – Dårlig

Christopher

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Didn’t like the long walks to get to anything in the hotel vending machines don’t work
Bodde her 2 netter i april 2024

6/10 – Grei

Erin

Forretningsreisende, Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Staff was overwhelmed at check in with so many checking in at one time due to a local Football tournament and breakfast there was only one person trying to do it all and handled herself well for having rude guests due to not being able to get to different needs as quuck as they would like. I reserved a 2 rooms to be joined with expedia and something happened and my rooms had to be separated by about 30 rooms.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Randy

Reiste med partner, Reiste med kjæledyr
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There is a fee for pets that is not stated on Web site.
Bodde her 2 netter i april 2024

8/10 – Bra

Barb and Mike

Reiste med partner
Likte: Renhold og personale og service
Near the casino
Bodde her 1 natt i april 2024

8/10 – Bra

Carolyn

Likte ikke: Overnattingsstedets bygg og tilstand
Window cracked in room. Door closer to door leading outside was broken so door would slam shut. Outside door not locked at night so no code needed entered to enter hotel. Ice machine not working on first floor. Door keys constantly needed reprogrammed.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Leslie

Likte: Renhold og personale og service
Shabby, but clean. Comfortable beds, nice towels, reasonable rates and convenient to some attractions. Family friendly. Bar's menu is limited but good.
Bodde her 1 natt i april 2024

6/10 – Grei

Melissa

Forretningsreisende, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

6/10 – Grei

Steven

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room was not fully prepared. Missing items like drinking glasses and shampoo. The front desk was unable to solve some of this as they did not have access to cleaning supplies. It's the little things that indicate this facility is lacking management and seems to be on a downward slide. For the price I don’t expect to have to run these type of items down.
Bodde her 1 natt i april 2024

8/10 – Bra

Cynthia og Mitchells

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I can't give a complete review as there were bad storms and issues beyond the hotel's control the weekend I stayed. There was a water main break and so we had no towels in our rooms because they couldn't be washed until later. We had to request them after check-in. There were supplies not available, as there were no deliveries due to storm issues. The breakfast was super crowded from start to finish, didn't even try.
Bodde her 2 netter i april 2024

8/10 – Bra

Leslie

Likte: Renhold og personale og service
Clean but shabby. Grill is definitelyy intended for people watching sorts/playing pool, etc. Very limited menu. Conveniently located. Staff are friendly and helpful.
Bodde her 1 natt i april 2024

6/10 – Grei

Sallie

Bodde her 1 natt i april 2024

4/10 – Dårlig

Tina

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bathroom tiny , shower curtain was dirty . Smelled like smoke . They ran out of toilet paper . Staff cleaning was just in T-shirt and jeans . Staff was nice but just wasn’t my. Up of tea. We left after we came back from dinner and went to another hotel so we paid for two hotels tonight .
Bodde her 1 natt i mars 2024

8/10 – Bra

Katherine og Bridgeville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

8/10 – Bra

Amanda

Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Katie

Likte ikke: Personale og service
Bodde her 1 natt i mars 2024

6/10 – Grei

Katie

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Victoria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was as it should be. Appreciate the fridge and microwave. Secondary entries need work (d door is completely broken). And hall carpets need replacing. Room was great though the stuffed chair is very dated.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Kay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property. We liked the bar, the grille, and the hot breakfast choices. Staff was very nice and helpful.
Bodde her 1 natt i mars 2024

8/10 – Bra

Guy

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Michelle og Phenix

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel was nice but one room had mold in the ac unit. Smelled of smoke and bleach. Staff were outstanding with their service and friendliness.
Bodde her 1 natt i mars 2024

6/10 – Grei

Alan

Likte: Renhold
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Cassie og Nitro

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was not up-to-date it wasn’t clean the air conditioner had no knobs like someone ripped them off the TV flickered and didn’t work mind you me and my fiancé paid $150 for one night in a king size room. The breakfast was overcooked and the front desk service when checking out was very aggravating, asked for a late check out and the front desk woman wasn’t very friendly at all, rolled her eyes and had an attitude had one towel in my room. When I asked housekeeping for another one they made it out to be like they were super limited super shortstaffed it was a fight just to get an extra towel $150 a night was not worth it. It had the same quality, as if we were staying in the red roof Inn or Motel 6
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Edward

Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Locks on the outside door were broken. Door frame in room was full of finger prints. Shower would only get luke warm.
Bodde her 1 natt i mars 2024

8/10 – Bra

David

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Crystal

Likte: Renhold og personale og service
It was clean and staff was absolutely nice.
Bodde her 1 natt i mars 2024

8/10 – Bra

Laura

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Loved the breakfast, it was very nice that they served the hot food and had 2 waffle makers. It is just a dated hotel and needs updated, it was as clean as it could be for a dated facility.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Toby

Reiste med familie
Likte: Fasiliteter
The Lady at the front desk was so helpful. She had a wonderful sense of humor. She made check in fun. Room was clean. It’s no frills but super for the price and location.
Bodde her 1 natt i mars 2024

8/10 – Bra

William Maczko,

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Marivic

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staffs. Good breakfast. Clean hotel.
Bodde her 1 natt i mars 2024

8/10 – Bra

Kenadee og Salisbury

Bodde her 1 natt i mars 2024

8/10 – Bra

Phillip

Clean good location good facilities
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Alecia

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bed hadn't been changed. The bed was made but with used sheets. I always check the beds for bed bugs etc an upon checking I spotted what looked like an one would assume is pubic hairs all in the bed an stains. They came an. Hamged it but did not have clean blankets to provide only a sheet and pillow cases. Thankfully we had brought a few throw blankets with us.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Caila

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
there was so meny kids there and they were. loud there was no qay to get into the dining area for breakfast because it was so full with kids again today i couldnt hear the lady qhile trying to check in because of all the noise was unabke to use the pool and it does not say on their site they have filled the hot tub in with dirt over all for 182.00 it was terrible
Bodde her 1 natt i mars 2024

6/10 – Grei

Roger

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
back door that was next to our room had lost its device so it SLAMMED so hard our room trembled. It happened repeatedly and I thought perhaps someone was blasting in the parking lot but when I went to the desk to check out whether we were in a potentially hazardous situation the staff knew nothing about it. The next morning when loading out the car, I realized what it was and reported it to the desk. The Handyman was also sitting at the desk drinking coffee and he shrugged it off as he knew it wasn't working
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Davaughn

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms smells like cigarettes and bed sheets were dirty
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Kathleen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a nice place to stay for 1 night while traveling.
Bodde her 1 natt i februar 2024

6/10 – Grei

Ralphann

Reiste med familie og små barn
There was a roach crawling on the tv shortly after our arrival. The room was non smoking but had a heavy cigarette smell. The shower and breakfast were exceptional so it was a bittersweet visit but I don’t think we’ll be returning.
Bodde her 1 natt i februar 2024