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Anmeldelser av The Dewberry Charleston

5 out of 5
The Dewberry Charleston
334 Meeting Street, Charleston, SC

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 739 av totalt 921 anmeldelser." "
Rangering på 8 − Bra. 134 av totalt 921 anmeldelser." "
Rangering på 6 − Grei. 34 av totalt 921 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 921 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 921 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,4/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
For a fine, up-scale hotel experience, The Dewberry is great. But for me, the internet is terrible and unreliable, and the TVs are not smart TVs with streaming apps. This is an issue because streaming from a laptop has buffering issues because of how bad the internet is. I had to do some upgrades on may machine and what should have taken 5-10 minutes took 2 hours. And I couldn't even stream on my other device at the same time. That's bad, but perhaps what most people who stay at The Dewberry want - a non-technologically advanced stay. (plus there is no coffee other than in the morning; I don't count espresso as offering coffee - I had to walk to Starbucks across Marion Square to get coffee in the afternoon)
Bodde her 2 netter i mai 2024
Svar fra Guest services den 15. mai 2024
Thank you for sharing your feedback about your recent stay at The Dewberry, though I regret it has been a negative experience that prompted you to reach out to us. We apologize that your stay with us was marred by this experience. We are an ever-changing industry and appreciate all guest feedback to help us improve the quality of service we provide. A hotel can be defined by the quality of service it provides to its guests and because our success is measured by how our guests evaluate our services and facilities, I want you to know your feedback has been reviewed and followed up by our Leadership Team directly.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good.
Bodde her 4 netter i april 2024
Svar fra Guest Services den 6. mai 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Deb

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Guest Services team den 24. apr. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

KAAN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Services Team den 24. apr. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

KAAN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest services team den 22. apr. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Guest Services team den 21. apr. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Deborah

Likte: Renhold og personale og service
A delight start to finish
Bodde her 5 netter i april 2024
Svar fra Guest Services Team den 14. apr. 2024
We're thrilled you were pleased with our service on your recent visit to The Dewberry. Thank you for taking the time to write this review and recommend us. We hope to see you again soon!

10/10 – Utmerket

Dr Eddie

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We loved the rooftop , the food the whole experience !!
Bodde her 4 netter i mars 2024
Svar fra Guest Services Team den 4. apr. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Coralea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Guest Services team den 4. apr. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Marjorie

Bodde her 3 netter i mars 2024
Svar fra Guest Services Team den 7. apr. 2024
We're thrilled you were pleased with our service on your recent visit to The Dewberry. Thank you for taking the time to write this review and recommend us. We hope to see you again soon!

10/10 – Utmerket

David og Greenwood

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice place
Bodde her 4 netter i mars 2024
Svar fra Guest services den 9. mars 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Kevin

Bodde her 3 netter i mars 2024
Svar fra The guest Service den 30. mars 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Lorna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the location and rooms were really nice
Bodde her 2 netter i februar 2024
Svar fra Guest services team den 28. feb. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Jerrold

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Guest Services den 21. feb. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Josh

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Unique and classy hotel, great location for College of Charleston
Bodde her 2 netter i februar 2024
Svar fra Guest Services den 14. feb. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Allan

Bodde her 3 netter i februar 2024
Svar fra Guest Services den 21. mars 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Amy E. og Littleton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Guest Services den 14. feb. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

2/10 – Forferdelig

Jay

Bodde her 5 netter i desember 2023
Svar fra Guest Services den 14. feb. 2024
We are deeply regretful we did not deliver 5- star service during your visit with us at The Dewberry. If you could please explain or give details to anything we could have done to make your stay better, we openly accept constructive criticism. We look forward to hearing from you.

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel and staff were fantastic!!! We will be back… Thanks
Svar fra Guest Services den 14. feb. 2024
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Henry

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Viva den 7. feb. 2024
Dear Henry,What a fantastic rating; we really appreciate the recognition of our dedicated team. We look forward to your next trip to Charleston and look forward to welcoming you back to The Dewberry.With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Debra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was uniformly attentive, personable and efficient. I have not been treated this well in several years.
Bodde her 2 netter i desember 2023
Svar fra Viva den 7. feb. 2024
Dear Ms Debra,Thank you for taking the time to share your recent experience at The Dewberry. We are thrilled to hear that you found The Dewberry your new Charleston “Home”. Your comments will be relayed to the team; we look forward to having you stay with us again sometime soon. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Jennifer

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Viva den 7. feb. 2024
Dear Jennifer,Thank you for your Expedia rating We’re delighted to hear how much you enjoyed your stay with us at The Dewberry especially appreciate the recognition. We look forward to welcoming you back again very soon.With Gratitude, Viva JohnsonDirector of Operations

8/10 – Bra

Jeff

Bodde her 1 natt i desember 2023
Svar fra Viva den 7. feb. 2024
Dear Jeff,We're delighted that you chose The Dewberry for your visit to Charleston. We value your honest feedback and have shared it internally to continue to improve upon and deliver exceptional service. We hope to welcome you back soon.With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I thought the room and bathroom were too small.
Bodde her 4 netter i desember 2023
Svar fra Viva den 7. feb. 2024
Dear Robert,What a fantastic rating; we really appreciate the recognition of our dedicated team. We look forward to your next trip to Charleston and look forward to welcoming you back to The Dewberry.With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Megan

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very comfortable from the towels to the linens. Very clean facility and staff were very friendly.
Bodde her 4 netter i desember 2023
Svar fra Viva den 7. feb. 2024
Dear Ms. Megan,We're delighted that you chose The Dewberry for your visit to Charleston. Our team takes great pride in delivering the very best experience, such as the one you describe here. We appreciate the recognition and thank you for the time it took to share your experience. We look forward to having you stay with us again sometime soon.With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Justin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location. Hotel was elegant and very clean. Fantastic staff.
Bodde her 3 netter i november 2023
Svar fra Viva den 7. feb. 2024
Hello, Justin,Thank you for taking the time to share your recent experience at The Dewberry. We are thrilled to hear that you found the cleanliness, location, and customer service so enjoyable. Your comments will be relayed to the team; we look forward to having you stay with us again sometime soon. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Jon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was one slight little hiccup with getting our luggage upstairs, it delayed a few things for us, but we stayed positive and so did the staff. They went out of their way to make our experience a wonderful one. Thank you Haley and Kyla. This is an exceptional hotel.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Lilli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

10/10 – Utmerket

brian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing staff!
Bodde her 3 netter i november 2023

10/10 – Utmerket

Lance

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Viva den 13. nov. 2023
Thank you, Lance, for being our guest and for sharing your experience with us. We sincerely appreciate the kind review. We are always striving for excellence and personal service thus it is very rewarding to receive positive feedback. We look forward to having you stay with us again sometime soon.With Gratitude, Viva JohnsonDirector of Operations

4/10 – Dårlig

James

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Pros Staff very friendly. Very accomodating. Execellent food. Very confortable beds. Great Property location Cons No coffee in room Carpets in hallways look dirty, needs replacing Need larger sitting area in lobby. Need more, better TV channels Rooms need better declorations, paintings,etc
Bodde her 3 netter i oktober 2023
Svar fra Viva den 13. nov. 2023
Dear James,Thank you for sharing your feedback about your recent stay at The Dewberry, though I regret it was not the experience you were looking for that prompted you to reach out to us. We apologize that your stay with us was marred by the outfitting of our rooms. We are an ever-changing industry and appreciate all guest feedback to help us improve the quality of service we provide. We hope to have the opportunity to host you again in the future.All our best,Viva JohnsonDirector of Operations

10/10 – Utmerket

joe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Viva den 13. nov. 2023
Hello, Joe,Thank you for taking the time to provide this feedback. We are pleased to hear about your experience at The Dewberry with our wonderful teammates. We look forward to hosting you again on your next visit to Charleston. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel! Great location, beautiful, and great service. Wish we could have stayed longer!
Bodde her 1 natt i oktober 2023
Svar fra Viva den 13. nov. 2023
Dear Traveler,Thank you for taking the time to share your recent experience at The Dewberry. We are thrilled to hear that you found The Dewberry your new Charleston “Home”. We are grateful for your continued patronage. Your comments will be relayed to the team; we look forward to having you stay with us again sometime soon. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

PIERRE og New York

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Expensive but worth it
Bodde her 1 natt i oktober 2023
Svar fra Viva den 13. nov. 2023
Dear Pierre,Thank you for your Expedia review. We’re delighted to hear how much you enjoyed your stay with us at The Dewberry and look forward to welcoming you back again very soon!With Gratitude, Viva JohnsonDirector of Operations

8/10 – Bra

Sergey

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was good except food in the restaurant: salad was moldy, shrimp-stale, portions are gigantic and not esthetically pleasing. After my complaint to the front desk person I was refunded for our lunch.
Bodde her 3 netter i oktober 2023
Svar fra Viva den 13. nov. 2023
Hello Sergey,Thank you for taking the time to provide this feedback. We are pleased to hear you enjoyed your time at The Dewberry and happy to hear we recovered from your experience at the Living Room with our wonderful teammates. We look forward to hosting you again on your next visit to Charleston. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

john

Bodde her 4 netter i september 2023
Svar fra Viva den 13. nov. 2023
Hello, John,We're delighted that you chose The Dewberry for your visit to Charleston. Our team takes great pride in delivering the very best experience. We appreciate the recognition and thank you for the time it took to share your time in Charleston. We look forward to having you stay with us again sometime soon.With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff is incredibly friendly and helpful
Bodde her 1 natt i september 2023
Svar fra Guest Services team den 18. sep. 2023
We're thrilled you were pleased with our service and staff on your recent visit to The Dewberry. Thank you for taking the time to write this review and recommend us. We hope to see you again soon!

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My room was fantastic and the rooftop bar has a great view of the city with excellent drinks and food
Bodde her 2 netter i september 2023
Svar fra Guest Services Team den 17. sep. 2023
We're thrilled you were pleased with our location and your experience with us on your recent visit to The Dewberry. Thank you for taking the time to write this review and recommend us. We hope to see you again soon!

10/10 – Utmerket

George

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Guest Services Team den 12. sep. 2023
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Douglas og Georgetown

Likte: Renhold
Bodde her 1 natt i september 2023
Svar fra Guest Services den 5. sep. 2023
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

katherine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel, great food and location!
Bodde her 3 netter i august 2023
Svar fra Guest Services den 25. aug. 2023
We're thrilled you were pleased with our service on your recent visit to The Dewberry. Thank you for taking the time to write this review and recommend us. We hope to see you again soon!

10/10 – Utmerket

Lori

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Guest Services Team den 24. aug. 2023
Thank you for taking the time to write this review. We hope to see you again soon!

10/10 – Utmerket

Theresa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Favorite place!
Fantastic stay! The dewberry is so inviting and we always enjoy our stay! Our favorite place to stay in Charleston!
Bodde her 2 netter i august 2023
Svar fra Viva Johnson den 18. aug. 2023
Thank you for taking the time to share your recent experience at The Dewberry. We are thrilled to hear that you found The Dewberry your new Charleston “Home”. We are grateful for your continued patronage. Your comments will be relayed to the team; we look forward to having you stay with us again sometime soon. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Louis

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
staff are great!!
Bodde her 1 natt i august 2023
Svar fra Viva Johnson den 18. aug. 2023
Thank you for taking the time to share your recent experience at The Dewberry. We are thrilled to hear that you found the staff so enjoyable. Your comments will be relayed to the team; we look forward to having you stay with us again sometime soon. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Greg

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 3 netter i august 2023
Svar fra Viva Johnson den 18. aug. 2023
Thank you for taking the time to share your recent experience at The Dewberry. We are thrilled to hear that you found the _______, ______ and ______ so enjoyable. Your comments will be relayed to the team; we look forward to having you stay with us again sometime soon. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

CHRISTINA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing customer service , meticulous property
Bodde her 3 netter i juli 2023
Svar fra Viva Johnson den 18. aug. 2023
Ms. Kesaris.Thank you for taking the time to share your recent experience at The Dewberry. We are thrilled to hear that you found The Dewberry your new Charleston “Home”. We are grateful for your continued patronage. Your comments will be relayed to the team; we look forward to having you stay with us again sometime soon. With Gratitude, Viva JohnsonDirector of Operations

10/10 – Utmerket

Theresa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The only place to stay in Charleston!
We have stayed at the Dewberry several times and it is our favorite place to stay in Charleston! Our visit on the weekend of 7/22 was amazing as always. We have already re-booked for a weekend in August. This is our preferred hotel due to staff friendliness, cleanliness, decor, rooms, food, location, etc. An absolutely beautiful hotel filled with ambiance, southern style, wonderful smells, etc.
Bodde her 1 natt i juli 2023
Svar fra Guest Services Team den 30. juli 2023
We're delighted that you chose The Dewberry for your visit to Charleston. Our team takes great pride in delivering the very best experience, such as the one you describe here. We appreciate the recognition and thank you for the time it took to share your experience. We look forward to having you stay with us again in August.

10/10 – Utmerket

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pure bliss
Pure bliss. Greeted by a delightful staff, full of smiles. Treated with kindness, warmth and professionalism. The room was BEAUTIFUL - and spotless and so comfortable. No detail was overlooked. Easy walk to all the fun. The Citrus Club had delicious snacks and drinks and an amazing outdoor space with plenty of shade on a hot day. I will not stay anywhere else in Charleston. 11/10 would HIGHLY recommend
Bodde her 3 netter i juli 2023
Svar fra Guest Services team den 20. juli 2023
Thank you for being our guest and for sharing your experience with us. We are pleased to read that you enjoyed your stay and sincerely appreciate the kind words. We are always striving for excellence and personal service thus it is very rewarding to receive personal and positive feedback. We look forward to having you stay with us again sometime soon.With Gratitude, Guest Services Team

10/10 – Utmerket

Taylor

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023
Svar fra Guest Services Team den 17. juli 2023
Thank you for taking the time to write this review. We hope to see you again soon!

6/10 – Grei

Chelsea

Bodde her 1 natt i juli 2023
Svar fra Guest Services Team den 14. juli 2023
We're delighted that you chose The Dewberry for your visit to Charleston. We value your honest feedback and have shared it internally as a way to continue to approve upon and deliver exceptional service.