Hele ferieboligen

Royal Retreat for bedrift og familie opphold i Charleston området

Bildegalleri av Royal Retreat for bedrift og familie opphold i Charleston området

Kaffetrakter/tekoker, kjøleskap, mikrobølgeovn og ovn
TV
Innvendig
Spiseområde
Eksteriør

Anmeldelser

7,2 av 10 –
Bra

Hele ferieboligen

3 soverom3 badPlass til 6 personer279 m²

Populære fasiliteter

  • Kjøkken
  • Vaskemaskin
  • Tørketrommel
  • Aircondition
  • Treningsrom
  • Uteplass
Den nåværende prisen er 2 100 kr
inkludert skatter og avgifter
19. okt.–20. okt.

Velg datoer for å se priser

Om dette overnattingsstedet

Royal Retreat for bedrift og familie opphold i Charleston området

  • Dette ulastelig, profesjonelt utformede 2-etasjers byhus med privat dekk inviterer komfort, og utstråler moderne eleganse. Med 3 soverom, 3 bad, sjenerøst boareal og stilige utførelser, vil du nyte en perfekt setting for avslappende og underholdende.

    Vakre etasjer og rikelig med naturlig nattflyt gjennom hele hjemmets åpne, luftige utforming. Andre spesielle høydepunkter inkluderer, rik eksponert murstein, chic innfelt belysning og takvifter, vaskemaskin / tørketrommel hookups, marmorbad, tonn lagringsplass og kabel for ledning i alle rom.

    Nyt sammenkomster i den sjenerøse størrelsen stue / spisestue graced av, store vinduer og glass skyvedører som fører ut til bakdekket. Det nylig renoverte gourmetkjøkkenet vil inspirere din indre kokk med sine granittbord, med sitteplasser, stort pantry, kjøkkenhjelp, GE Profile og Bosch rustfritt stål apparater.

    Ovenpå soverommet har eget bad og et stort klesskap med skyvedører, med hyller og skuffer. Du vil også elske bekvemmeligheten til din egen parkeringshus, og et flott nabolag i nærheten av alt med t-banen, flotte butikker, barer og restuarants,

    Også inkludert i pakken din er områdene topp Fitness and Sports Complex hvor medlemskapet ditt inkluderer personlig treningsøkt, topp trenings klasser som yoga, dans og zumba. Basketballbaner, boksing, vektløfting sammen med alle de andre amminutiene som Action Sports-komplekset har å tilby. Alt dette er inkludert og bare et skritt unna hjemmet ditt.

Overnattingsstedets fasiliteter

Internett

  • Tilgjengelig i huset: wi-fi

Parkering og transport

  • Parkering på stedet inkluderer garasjeparkering

Kjøkken

  • Brødrister
  • Isbitmaskin
  • Kaffetrakter/tekoker
  • Kjøkkenutstyr
  • Kjøleskap
  • Komfyrtopp
  • Mikrobølgeovn
  • Oppvaskmaskin
  • Stekeovn

Bespisning

  • Spisebord

Soverom

  • 3 soverom
  • Sengetøy

Bad

  • 2,5 bad
  • Badekar
  • Badekar eller dusj
  • Dusj
  • Håndklær (inkludert)
  • Hårføner
  • Toalettpapir

Oppholdsområder

  • Separat spiseområde
  • Spisebord

Underholdning

  • TV med kabel-/satellittkanaler

Utendørsområder

  • Balkong
  • Hage

Klesvask

  • Vaskemaskin
  • Vaskeritjenester

Komfort

  • Air conditioning
  • Oppvarming

Kjæledyr

  • Ingen kjæledyr tillatt

Tilgjengelighetstilpasning

  • Røykfritt overnattingssted

Tjenester og bekvemmeligheter

  • Rengjøring på forespørsel
  • Strykejern/-brett

Opplevelser

  • Treningsrom

Sikkerhetstiltak

  • Karbonmonoksidalarm (verten har oppgitt at det finnes en karbonmonoksidalarm på overnattingsstedet)
  • Røykvarsler (verten har oppgitt at det finnes en røykvarsler på overnattingsstedet)
  • Lås med låsefalle

Generelt

  • Boenhetens størrelse: 279 kvadratmeter
  • Hage
  • Rengjøring (på forespørsel)

Lignende overnattingssteder

Regler

Innsjekking

Innsjekking fra kl. 15.00

Kontaktløs innsjekking er tilgjengelig

Minstealder for innsjekking er 25 år

Utsjekking

Utsjekking før kl. 11.00

Spesielle innsjekkingsinstruksjoner

Du får en e-post fra verten med instruksjoner for innsjekking og utsjekking

Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy

Husregler

Please take the trash out. The trash dumpster is located to your right at the end when leaving the front door. Please lock the door behind you.

Place towels in front of the washer and dryer

Kjæledyr

Kjæledyr er ikke tillatt

Barn og ekstrasenger

Barn er velkomne

Arrangementer

Ingen arrangementer tillatt

Røyking

Røyking er ikke tillatt

Viktig informasjon

Viktig å vite

Dette overnattingsstedet forvaltes av en profesjonell vert, og overnattingsvirksomheten er knyttet til vedkommendes bransje, bedrift eller yrke.
Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Det er ikke tillatt å arrangere fester eller andre arrangementer på stedet
Verten har oppgitt at det finnes en karbonmonoksidalarm på overnattingsstedet
Verten har oppgitt at det finnes en røykvarsler på overnattingsstedet
Overnattingsstedet har sikkerhetstiltak som reilelås
Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
Dette overnattingsstedet administreres gjennom vår samarbeidspartner Vrbo. Du får en e-post fra Vrbo med en link til en Vrbo-konto der du kan endre eller avbestille bestillingen din.
Hvis du avbestiller oppholdet ditt, er du underlagt vertens avbestillingsregler. I henhold til EUs forskrifter om forbrukerrett gjelder ikke angreretten ved bestilling av overnattingssted.

Om området

denne ferieboligen ligger i St Albans. Et par lokale landemerker er Bank of St. Albans Building og Cox-Morton House, mens Venture Lanes og Jefferson Park er noen av attraksjonene i området. Er du på utkikk etter et arrangement eller en kamp mens du er i byen, kan du se om det skjer noe spennende på Crawford Field eller Memorial Ice Arena. Se vår reiseguide til St Albans
Se flere ferieboliger i Charleston
Kart
St Albans, WV

Hva som finnes i nærheten

  • Billy Dunn Field
    8 min gange - 0.7 km
  • Ordnance Park
    9 min gange - 0.8 km
  • Benedict Circle Triangle Park
    14 min gange - 1.2 km
  • Ravens Park
    1 min kjøring - 1.4 km
  • St. Albans Roadside Park
    2 min kjøring - 2.1 km

Transport

  • Charleston Station - 15 min kjøring
  • Charleston, West Virginia (CRW-Yeager) - 21 min kjøring

Restauranter

  • McDonald's
    13 min kjøring
  • KFC
    4 min kjøring
  • McDonald's
    4 min kjøring
  • Marco's Pizza
    3 min kjøring
  • Tudor's Biscuit World
    11 min gange

Ofte stilte spørsmål

Er det tillatt med kjæledyr på Royal Retreat for bedrift og familie opphold i Charleston området?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Hvor mye koster det å bo på Royal Retreat for bedrift og familie opphold i Charleston området?

Per 18. sep. 2026 har vi funnet en startpris på 2 100 kr, inkludert skatter og avgifter, for én natt for 2 voksne på Royal Retreat for bedrift og familie opphold i Charleston området den 19. okt. 2026. Prisen er basert på den laveste prisen per natt funnet i løpet av de siste 24 timene for opphold i løpet av de neste 30 dagene. Prisene kan endre seg. Velg datoer for å se mer nøyaktige priser.

Hvor mye koster det å parkere på Royal Retreat for bedrift og familie opphold i Charleston området?

Overnattingsstedet har parkeringsplass.

Når kan man sjekke inn på Royal Retreat for bedrift og familie opphold i Charleston området?

Innsjekkingen begynner kl. 15.00.

Når må man sjekke ut på Royal Retreat for bedrift og familie opphold i Charleston området?

Utsjekkingstidspunktet er kl. 11.00.

Hvor ligger Royal Retreat for bedrift og familie opphold i Charleston området?

Denne ferieboligen ligger i St Albans og 10 minutters gange unna Billy Dunn Field, Ordnance Park og Saint Albans City Park. Dessuten ligger Benedict Circle Triangle Park og Baier Street Park kun 15 minutter unna.

Anmeldelser av Royal Retreat for bedrift og familie opphold i Charleston området

Anmeldelser

Bra

Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.
Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 30 av totalt 74 anmeldelser.
Rangering på 8 − Bra. 12 av totalt 74 anmeldelser.
Rangering på 6 − Grei. 13 av totalt 74 anmeldelser.
Rangering på 4 − Dårlig. 10 av totalt 74 anmeldelser.
Rangering på 2 − Forferdelig. 9 av totalt 74 anmeldelser.

7,4

Renhold

7,8

Beliggenheten

8,8

Overnattingsstedets bygg og tilstand

Anmeldelser

Verifisert anmeldelse

2/10 – Forferdelig

Likte: Innsjekking
Likte ikke: Renhold
mattress in middle bedroom broke down couldn't sleep on it. Dishwasher not working and nasty inside. Living room furniture broke down. Master bathroom shower missing and lose tiles.Leak in upstairs shower water comes down in the middle of the sliding glass doors. Could be a nice place if they fix it up.Fan in Master bedroom doesn't work. Need hand rail on wall going up to the living room
Bodde her 13 netter i april 2026
Verifisert anmeldelse

10/10 – Utmerket

Likte: Renhold, innsjekking, kommunikasjon, beliggenheten, annonsens korrekthet

Very nice place to stay

We greatly enjoyed staying at Royal retreat townhouse the condo is fully updated. It is clean with nice bedrooms and bathrooms. The townhouse is conveniently located near grocery store and city park. Highly recommend this unit.
Bodde her 2 netter i desember 2024
Verifisert anmeldelse

10/10 – Utmerket

Likte: Renhold, innsjekking, kommunikasjon, beliggenheten, annonsens korrekthet

Recommend

Very nice house. Was clean and just like the pictures. Easy check-in and check-out. Beds were comfortable.
Bodde her 1 natt i mars 2024
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, innsjekking, kommunikasjon, beliggenheten, annonsens korrekthet
Upon check in the place hadn’t been cleaned but they sent someone to clean it immediately and reimburse a day which was appreciated (we didn’t get settled in until just before 9pm) however that was the least of the issues. The couches are on their last leg, the dining room table felt like it was about to fall apart, the dishwasher was filled with old food and stagnant water, the dishes in the cabinet had a sticky residue, the AC upstairs didn’t work so it stayed between 78-82 and that’s where the bedrooms are, the upstairs bathroom shower curtain was very dirty so no one wanted to use that bathroom, the master bath glass to the shower also had a film on it and the tiles are falling off. Those were the biggest issues so we ended up leaving a day early. It’s in my hometown close to family which is why I chose this location but I won’t be staying there again.
Bodde her 4 netter i mai 2026
Verifisert anmeldelse

8/10 – Bra

Likte: Renhold, innsjekking, kommunikasjon, beliggenheten, annonsens korrekthet

Wonderful, comfortable property.

We stayed here for soccer tournament in Charleston. Townhouse was huge and beautiful. Host was wonderful about extending stay. Huge garage was a blessing keeping car cool in the heat. Beds comfortable.
Bodde her 8 netter i juni 2024
Verifisert anmeldelse

8/10 – Bra

Likte: Renhold, innsjekking, kommunikasjon og annonsens korrekthet

Festival Weekend

The home is lovely inside and is just feet from a grocery store and gas station. The host was responsive when messaged. Be sure to look at the check-in instructions versus Google Maps for the specific house number. Google Maps will get you to the street, but not thw specific townhouse.
Bodde her 2 netter i april 2025
Verifisert anmeldelse

8/10 – Bra

Likte: Innsjekking, kommunikasjon og annonsens korrekthet

Nice place overall

Overall, nice place when considering the area. Could use a better cleaning, but quick response from manager. (Kitchen sink has handle and motion sensor if the sign letting you know happens to be in a drawer like it was for us)
Bodde her 4 netter i juli 2023
Verifisert anmeldelse

4/10 – Dårlig

Likte: Innsjekking, beliggenheten og annonsens korrekthet
Likte ikke: Renhold
It was several little things that added up for me. I found that a knob on the top drawer in the master bedroom is broken, a blind fell that looked to have been placed to not be noticed, the ceiling fan in the master bedroom didnt work and there were no batteries in the remote in the master bedroom so we couldn't watch tv there. It seemed a few things were broken by the last tenants, which i dont blame the owner for particularly, but it was when I was cooking dinner for my fiancé for Valentine's day and I saw a roach run accross the wall, I couldnt let all the little things go any longer. I just feel if there was more maintaince between stays this sort of thing wouldnt be an issue.
Bodde her 3 netter i februar 2026
Verifisert anmeldelse

8/10 – Bra

Likte: Renhold, innsjekking, beliggenheten og annonsens korrekthet

As advertised

It was Good, only notes: no dust pan and upstairs got cold at night 2 thermosats up and down
Bodde her 2 netter i desember 2024
Verifisert anmeldelse

6/10 – Greit

Likte: Renhold, innsjekking, kommunikasjon, beliggenheten, annonsens korrekthet

Fair Priced

The property was nice and clean, the WIFI worked well and the couches were super comfy (that is where the teens slept) I did however think it was weird to pay a cleaning fee and then be instructed to take all trash to the dump and having a dryer full of towels and linens we had to fold and put away ourselves. We also couldn't really use the back deck much because there was a HUGE infestation of carpenter bees. But overall for the price and amount of people we took on our trip it was a good deal.
Bodde her 1 natt i april 2025
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, innsjekking, kommunikasjon, beliggenheten, annonsens korrekthet

SCARY

We arrived late to the property coming from Chicago and the front door was wide open. My husband went in to find unmade beds and dirty linens every where also a dirty used fork on the kitchen counter and a possible squater in one of the bedrooms... as we were just passing through on our drive to Myrtle Beach we just continued on our journey with no rest and traumatized children.
Bodde her 1 natt i oktober 2024
Verifisert anmeldelse

6/10 – Greit

Likte: Innsjekking, beliggenheten og annonsens korrekthet
Likte ikke: Renhold og kommunikasjon

Not cleaned and restored

Sheets not changed on beds, dirty towels, no laundry detergent, no toilet paper, broken dishwasher, broken lamp, no hair dryer, no ice maker. We love the property, just needs attention.
Bodde her 7 netter i mars 2023
Verifisert anmeldelse

2/10 – Forferdelig

Likte: Innsjekking
Likte ikke: Renhold, kommunikasjon, beliggenheten og annonsens korrekthet
We arrived around 11:00 p.m. Check in was easy as the code we were given opened the door right away. As stated by previous reviewers, the place is definitely in need of small repairs and general maintenance. Light switch in master bathroom was busted out. Blinds were broken. There was a layer of dust on all the high shelves, decor, etc. We were only passing through for one night to take a break from our long drive. We weren't planning on sitting on the sofa, which was a good thing because you could tell that it was all sunken in with broken springs. The one full size mattress was also sunken in like a soup bowl because it is memory foam and must be old. This place definitely has potential if it was kept up better.The neighborhood didn't seem the greatest, so when we realized that the back door didn't lock and the safety bar was out of place when we arrived, we decided at midnight that we weren't going to stay and we repacked up our car and left.I messaged the host about a partial refund. It has been 14 hours and I have yet to hear back. Do not stay here.
Bodde her 1 natt i april 2026
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, innsjekking, kommunikasjon, beliggenheten, annonsens korrekthet

Could not stay at the property.

Arrived at 3:30, dirty sheets on beds, dirty towels in the bathroom floors. Could not reach the host. Could not stay in unclean environment. Had to find a hotel and Vrbo did not cover the entire cost. I am not happy.
Bodde her 1 natt i oktober 2024
Verifisert anmeldelse

6/10 – Greit

Likte: Innsjekking og annonsens korrekthet
Likte ikke: Renhold og kommunikasjon

Graduation Celebration

Overall. the place is nice. However, the owner needs to do add some love, and inventory several items and accommodations. Every rental facility “should”always have the bare essentials…there was no iron, only a college dorm size ironing board. The sheets in one bedroom were terribly stained. The living room furniture need to be replaced, it’s very uncomfortable. The garage is large and convenient. I would recommend this place AFTER the owner does some fine tuning.
Bodde her 3 netter i april 2023
Verifisert anmeldelse

8/10 – Bra

Likte: Renhold, innsjekking og annonsens korrekthet
Likte ikke: Kommunikasjon

St Albany’s townhome

It is a very nice townhome, very spacious rooms. It was not set up for 6 guests though. Kitchen service was inadequate. Missing silverware, plates, linens and hot pads. Needs some work on interior doors to closets. They are broken and fell on us. Also the deck door does not latch to lock closed. The Wi-Fi codes were not the last ones sent but the first, luckily I had both. All in all, we were pleased with our stay there
Bodde her 5 netter i mars 2023
Verifisert anmeldelse

6/10 – Greit

Likte: Innsjekking og annonsens korrekthet
Likte ikke: Renhold og kommunikasjon
Well overall the house was good, there were a few things wrong that need addressed… - Back door doesn’t lock (provided a bar to put in slider so it couldn’t be opened from outside)- Blinds on back slider are broke/ don’t close- Shower bench tile in master is falling apart/ mold present- Dishwasher isn’t draining/ doesn’t work, Mold and old standing water in it.- Stains on sheets & comforter in bedroom to left upstairs: looked like blood and bodily fluids also dirty sock & lead fishing weight under same bed.- Stains on wall in stairwell- Ice maker doesn’t work on fridge- Broken blind in front living room window- Fan in middle bedroom cord is missing to turn off fan- Closet door in middle bedroom broke- Bathroom door next to kitchen doesn’t latch or lockBut my largest complaint was that I tried to contact the property manager multiple times during our stay and they NEVER responded…even a week post stay they still have yet to respond. The first time I contacted them was simply to ask what time check out was, which wasn’t listed in any instructions. The house was nice despite the issues listed above, the area was good and convenient to shops and food. But the lack of communication was really a huge disappointment. I would not recommend this listing simply for the fact you can’t get ahold of the property manager.
Dishwasher that did not work and had old standing water & mold in it
One of 3 broken blinds
Stain/spill not cleaned in stairway
Master shower bench broken, mold present
Bodde her 2 netter i mars 2026
Verifisert anmeldelse

2/10 – Forferdelig

Likte ikke: Renhold, innsjekking, kommunikasjon, beliggenheten, annonsens korrekthet

Avoid the nastiness and VRBO S.O.L helpdesk

Lies and scam. Irresponsible to continue listing this property! Believe the NOT clean reviews and avoid! The nohelpdesk will take your money/try to say your cancelling b/c the conditions are unacceptable and toxic, offer no assistance and do everything but the right thing. Renter beware!
Bodde her 1 natt i mai 2023
Verifisert anmeldelse

4/10 – Dårlig

Likte ikke: Innsjekking og kommunikasjon
Our check-in was 3 pm and we were unable to check in until 5 pm. Exterior of property had weeds in landscape beds, broken concrete curbing and the handrail was broken. Inside the property; the sofa had broken springs and sagged making it very uncomfortable. The back deck needs pressure washing and you look at an old block building covered in poison oak and the sliding glass door will not lock, you must place a PVC pipe in the door track. The dishwasher is broken and filled with food residue and growing mold and the stench was horrific. The refrigerator/freezer; ice maker does not work and we had to go buy ice and the water dispenser in the door was barely a trickle. The Keurig coffee maker did not work either. One of the upstairs bedroom bed is so sunken in the middle there is no way someone could sleep in that bed. The primary bedroom shower bench has broken tile and the shower would not quit dripping. Also, my Husband, replaced the ceiling light bulbs in the upstairs hall bath and tightened all 3 toilet seats with pliers as they slid when you sit down on them. I think the Owner or Manager of this property might want to do a physical inspection before renting out again to other guests. We traveled over 600 miles on May 3, 2026 to wait in our vehicle for over 2 hours to check in and be welcomed with all of the above mentioned. We were meeting my Sister there for the Memorial service for our Mother, didn’t need more disappointment.
Bodde her 3 netter i mai 2026
Verifisert anmeldelse

6/10 – Greit

Likte: Renhold, innsjekking, beliggenheten og annonsens korrekthet
Likte ikke: Kommunikasjon

Great location, but water damage in Foyer.

The location is a love location however, I was inform that the place was being repair do to water issue. Then I was told that one of the bathroom(master) would be unavailable. When I ask if there be discount do to the lack of use of bathroom(master) Jeff, stated" The leak in the shower was fixed, there is a couple pieces of the tile that still need to be fixed, but has no leak anymore so you are able to use it." But when we used the shower, we notice there was still a major leak and water damage in the foyer where the bathroom sit over. We send a message, we never got a message back and we did inform Jeff in our message we had pictures of the issue. But the over all stay wasn't horrible but that did give me concern with future stay. As I travel to the area for sick family member.
Bodde her 2 netter i juli 2024
Verifisert anmeldelse

2/10 – Forferdelig

Likte: Innsjekking og beliggenheten
Likte ikke: Renhold, kommunikasjon og annonsens korrekthet

Not what they said it was

The house was not equipped wit the necessary needs. No toilet paper, no trash bags. Refrigerator was broken! My food spoiled due to the fridge temperatures. The freezer only got cold!! Ice machine didn’t work! Furniture was broken down! Certain spots on the couch had no support at all! The porch was infested wit termites!! And the ceiling had a crack in it that leaked every time some one took a shower!! The whole experience was terrible due to bad management of the property! I fell I was over charged for this property! I choose the property based on its amenities a location!!
Bodde her 3 netter i juli 2024
Verifisert anmeldelse

2/10 – Forferdelig

Likte: Renhold, innsjekking og beliggenheten
Likte ikke: Kommunikasjon

Worst VRBO experience ever.

A few days before our stay the host messaged saying the primary bedroom shower did not work. Once getting there the refrigerator barely cooled our groceries. I messaged the host and asked him to call me. More than 24 hrs later he messaged through the app saying he couldn't get anyone out there over the weekend and he never called. All three beds were very uncomfortable and once closet smelled like something had died in it. The dishwasher was also clogged and smelled gorrible. Communication with the host was horrible. Somemessaged took more than 48 hours to returb. Worst VRBO experince ever.
Bodde her 6 netter i august 2024
Verifisert anmeldelse

4/10 – Dårlig

Likte: Beliggenheten
Likte ikke: Innsjekking og kommunikasjon

Be aware they don’t communicate well

Facts: had a medical emergency and tried to communicate with host and get clarification on several issues prior to our visit. We didn’t actually stay in this space. Too many factors made it difficult to make this work. Get the trip insurance and cancel if you need to cancel. This was such a huge hassle. My properties in Fayetteville and Fayette County are far superior and great with communication. We didn’t stay in Fayetteville because we had family members in the Charleston area. My summary is to look elsewhere if you need accommodations. The message platform for Vrbo is to help guest and host have things in writing. This host is slow to reply and does not follow up on messages in a timely manner. Space looks nice but we can’t comment accurately on appearances.
Bodde her 4 netter i november 2023
Verifisert anmeldelse

2/10 – Forferdelig

Likte: Beliggenheten
Likte ikke: Renhold, innsjekking, kommunikasjon og annonsens korrekthet

Did Not get what I paid for

First- code wouldn’t work to open the door and property manager did not answer when I called and text her. After 30 minutes, a man from business across from property came over and said people had just checked out and he didn’t think it was cleaned. He had a code and went in and confirmed that it had not been cleaned so he called property manager and she showed up 30 minutes later…never did reply back to my call or text(multiple) She said she had been out of town and could not get the unit cleaned for us but could put us in unit next door. We booked the Corporate Unit(more money and MUCH nicer) This unit had dirty dishes in the dishwasher…no soap for dishwasher. There was dirty dishes in the cabinets(dried up egg looked like) dirty silverware in with the “clean” The tub had something in it…poop or puke(not sure). Very limited supplies that traveling people would need. We drove 8 hours and sat in the driveway for over an hour. Very disappointed
Bodde her 3 netter i oktober 2023
Verifisert anmeldelse

6/10 – Greit

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Kommunikasjon
The property itself was clean and comfortable to stay in. The kitchen is not stocked with pots/plans if you plan to cook. That didn’t matter for us because we weren’t cooking. We liked that it had a large garage and the nice dining room table. The big downside to our stay- A maintenance man was scheduled to come one of the days we were there with out us being aware, the property manager had not checked to see if it was booked. (We booked a week in advance) He walked in the house unannounced when I was in there alone with 3 kids, this was very startling and upsetting. when I said hello he shut the door and left with out saying anything which made me feel even more uneasy. I called to confirm to see if they did send someone there and the property manager said “no one is supposed to be staying there” and that she had maintenance scheduled then proceeded to ask if I booked through VRBO because she couldn’t see the bookings on her phone and only on her computer. Her attitude about this situation was terrible and unapologetic. She said multiple times she was in the doctors office with her child so maybe it wasn't a good time for her to have the conversation but she could have chosen to call me back at a time that was better for her and after she had a chance to check the booking. She made me feel unwelcomed and that it was an inconvenience that we rented the property. The property itself was nice to stay in but I would not stay there again because of her.