Dear Franklin, It is lovely to read your review of your recent stay at Hilton Garden Inn Charleston Waterfront/Downtown. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely, Donna McHughGeneral Manager

Dear Stephanie, We are thrilled you enjoyed the stunning waterfront views and relaxing outdoor fire pit area at Hilton Garden Inn Charleston Waterfront/Downtown! It's fantastic that you found your room impeccably clean and comfortable. Thank you for your great review, and we hope to welcome you back soon for another memorable experience!Sincerely, Donna McHughGeneral Manager

Dear Cathi, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Sincerely, Donna McHughGeneral Manager

Dear Edgardo, Thank you for sharing your feedback about Hilton Garden Inn Charleston Waterfront/Downtown. We appreciate your insight and apologize for any inconvenience regarding the shower noise. We strive to offer value through our amenities and dining experience. Your comments help us improve, and we hope to host you again for a seamless stay.Sincerely, Donna McHughGeneral Manager

Dear Tracy, Thank you for taking the time to provide feedback about your stay at Hilton Garden Inn Charleston Waterfront/Downtown! Although we are glad you had a pleasant stay with us, we apologize for any inconvenience regarding the limited lunch options during severe weather. Your feedback is valuable, and we will certainly take it into consideration to enhance our guest's experience. We appreciate your recommendation and hope to have the opportunity to welcome you back for a more seamless experience.Sincerely, Donna McHughGeneral Manager

Dear Mike, Thank you for your gracious review of Hilton Garden Inn Charleston Waterfront/Downtown. We are glad you thoroughly enjoyed your time with us and that our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to the city.Sincerely, Donna McHughGeneral Manager

Dear Robert, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Charleston Waterfront/Downtown. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Sincerely, Donna McHughGeneral Manager

Dear Jerome, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Hilton Garden Inn Charleston Waterfront/Downtown and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely, Donna McHughGeneral Manager

Dear Gretchen, Thank you for staying with us and sharing your review. We are genuinely sorry for the issues you experienced with your room booking with the water view and balcony and even more so for how it was handled. Thank you for bringing this to our attention; we will review your comments with our team to ensure we are well-poised to serve you. We are grateful for your patience and hope you will allow us to make this up to you and demonstrate the hospitality you deserve on your next visit to the city. Thanks again for being our guest and sharing your feedback. Sincerely, Donna McHughGeneral Manager

Dear William, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Charleston Waterfront/Downtown. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely, Donna McHughGeneral Manager

Dear Michael, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to learn about the challenges you faced with the internet connection, ice machines, and cleanliness issues in your room. Please know that your feedback is invaluable, and we are taking immediate steps to address these concerns to ensure a more seamless experience for our guests in the future. We hope to welcome you back and provide you with the exceptional service you deserve.Sincerely, Donna McHughGeneral Manager

Dear Kim, Thank you for sharing your experience with us. We're glad you enjoyed the cleanliness of the room and the beautiful waterfront view. Your feedback regarding the dated aspects of the room and the breakfast buffet pricing is duly noted. We appreciate your input as it helps us to continually improve our services. We strive to provide value for our guests and will take your feedback into consideration for future improvements. We appreciate your patronage and hope to welcome you back for a more satisfying experience in the future.Sincerely, Donna McHughGeneral Manager

Dear Peter, We are pleased you found several aspects of your stay at Hilton Garden Inn Charleston Waterfront/Downtown enjoyable, including our convenient location and ample parking. However, we regret any disappointment regarding the view from your room and the associated rate. Your feedback is invaluable, and we'll take it into account as we continuously strive to enhance our guests' experiences. Thank you for staying with us, and we hope to welcome you back and exceed your expectations in the future.Sincerely, Donna McHughGeneral Manager

Dear yoselyn, Thank you for your recent stay at Hilton Garden Inn Charleston Waterfront/Downtown and for posting such a generous rating. It is a pleasure to know that we met most of your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest and hope to see you again soon. Sincerely, Donna McHughGeneral Manager

Dear donna, We are delighted you enjoyed your stay at Hilton Garden Inn Charleston Waterfront/Downtown. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Charleston.Sincerely, Donna McHughGeneral Manager

Dear ELIZABETH, We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable, and we regret that we fell short of your expectations. Please know that we take your concerns seriously and will address them promptly with our team to ensure we enhance our future guest's experience. We appreciate your understanding and hope you will return for the exceptional experience we are known for providing.Sincerely, Donna McHughGeneral Manager

Dear Donna, Thank you for your stay at our hotel and your comments. We apologize for the inconvenience you experienced. It's regrettable that the view from your room and television functionality did not meet your expectations. Please rest assured that we will address these matters to ensure a more enjoyable experience for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely, Donna McHughGeneral Manager

Dear Charles, We are delighted to hear about your positive interaction with our front desk staff at Hilton Garden Inn Charleston Waterfront/Downtown! While we apologize for the inconvenience with the door key, we're pleased our maintenance team resolved the issue promptly. Your patience is appreciated, and we're glad to know that you were satisfied with our gift card, which made up for the delay. Thank you for choosing to stay with us, and we're pleased that aside from this, your stay was enjoyable. We look forward to welcoming you back for a seamless experience.Sincerely, Donna McHughGeneral Manager

Dear Trenton, We're delighted to hear you had a wonderful experience with the concierge staff at Hilton Garden Inn Charleston Waterfront/Downtown! Our team takes pride in providing exceptional service, and we're thrilled we could accommodate your early check-in and help alleviate any stress before your wedding ceremony. Your satisfaction is our priority, and we're honored to have been a part of your special day. Sincerely, Donna McHughGeneral Manager

Dear Jerri, Thanks for taking the time to share your rating about your recent stay. We are glad you enjoyed everything at Hilton Garden Inn Charleston Waterfront/Downtown. We can't wait to host you again!Sincerely, Donna McHughGeneral Manager

Dear Shelly, We're delighted you had a wonderful experience at Hilton Garden Inn Charleston Waterfront/Downtown. Your satisfaction is our top priority, and we hope to welcome you back again soon for another fantastic stay!Sincerely, Donna McHughGeneral Manager

Dear Lauren, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Charleston Waterfront/Downtown.Sincerely, Donna McHughGeneral Manager

Dear Jeanne, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hilton Garden Inn Charleston Waterfront/Downtown soon!Sincerely, Donna McHughGeneral Manager

Dear Claudia, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Charleston Waterfront/Downtown. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely, Donna McHughGeneral Manager

Dear Michelle, Thank you for your review of our hotel. We love it when people include us in their special occasions; therefore, we are glad we could help make your celebration memorable. We endeavor to go above and beyond to ensure our guests have a fantastic experience. Your compliments are not only rewarding but also encouraging. However, we're sorry for your concerns about our accommodations and bedding. We appreciate knowing where we have room for improvement. Please accept our apologies. We will share your feedback with our team and hope to welcome you back for a much-enhanced stay.Sincerely, Donna McHughGeneral Manager

Dear Rebecca, We are thrilled about your positive experience with the excellent staff at Hilton Garden Inn Charleston Waterfront/Downtown! It's wonderful that our location met your needs for a convenient stay close to the hospital. Thank you for your kind words, and we hope to welcome you back for another comfortable visit in the future!Sincerely, Donna McHughGeneral Manager

Dear Carla, Thank you for staying at Hilton Garden Inn Charleston Waterfront/Downtown and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely, Donna McHughGeneral Manager

Dear SCOTT, It is wonderful to know you enjoyed everything about your time at Hilton Garden Inn Charleston Waterfront/Downtown and that we exceeded your expectations. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely, Donna McHughGeneral Manager

Dear Bridget, We're delighted you had a pleasant stay at Hilton Garden Inn Charleston Waterfront/Downtown. Your appreciation of our secure, free parking and ease of travel to downtown Charleston is lovely. We value your understanding about the maintenance, and we're grateful to have hosted you and your four-legged family. We look forward to welcoming you back soon!Sincerely, Donna McHughGeneral Manager

Dear Michael, Thank you for choosing Hilton Garden Inn Charleston Waterfront/Downtown for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your excellent rating is truly appreciated. We look forward to welcoming you back on your next visit to the area.Sincerely, Traci Simmons Task Force General Manager

Dear Rebecca, Thank you for your fabulous rating and for letting us know your stay at Hilton Garden Inn Charleston Waterfront/Downtown was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely, Traci Simmons Task Force General Manager

Dear Bettina, Thank you for sharing your experience. We appreciate your positive comments about our staff and room cleanliness. We understand your concerns regarding the dog policy and fees. We apologize for any inconvenience caused. If there's anything else you'd like to share or discuss further, please feel free to reach out. We understand your concerns and hope to have the opportunity to regain your trust in the future. Thank you for sharing your thoughts.Sincerely, Traci Simmons Task Force General Manager

Dear Roy and Carol, We appreciate your feedback regarding your recent stay at our hotel. We regret that the room did not meet your expectations and apologize for any inconvenience caused. Guest satisfaction is our priority, and we will share your comments with our team to explore opportunities for improvement. We value your insights as they guide us in providing a better experience for our guests. If your travels bring you back to the area, we hope to have another opportunity to better serve you. Thank you for sharing your thoughts.Sincerely, Traci Simmons Task Force General Manager

Dear james, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and based on your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hilton Garden Inn Charleston Waterfront/Downtown, and we look forward to welcoming you again soon.Sincerely, Traci Simmons Task Force General Manager

Dear John, We appreciate your feedback and understand your concern about internet charges. We regret any inconvenience caused during your stay. Guest feedback is valuable to us, and we'll take your comments into consideration as we continually work to enhance our services. We apologize for falling short of your expectations, and we hope you will reconsider giving us another opportunity to provide a more satisfactory experience in the future. Sincerely, Traci Simmons Task Force General Manager

Dear Raven, We are delighted you chose to stay with us at the Hilton Garden Inn Charleston Waterfront/Downtown. We appreciate your wonderful comments about our location, well-maintained accommodations, and the many amenities we offer. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we look forward to welcoming you soon the next time you are in the area. Sincerely, Traci Simmons Task Force General Manager

Dear Alison, We are pleased to receive your generous rating for Hilton Garden Inn Charleston Waterfront/Downtown. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely, Traci Simmons Task Force General Manager

Dear Anastasia, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests and appreciate you highlighting our service. But we are also grateful to learn from detailed comments like yours; hence, we are disappointed knowing you had concerns with the property's overall upkeep. Please be assured we will review your comments with the team. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely, Traci Simmons Task Force General Manager

Dear Sterling, Thank you for your kind words! We are delighted you liked our excellent property and had a wonderful check-in experience. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. Thank you for appreciating Johnathan; we would love to share your compliments with him. We look forward to seeing you again soon at the Hilton Garden Inn Charleston Waterfront/Downtown.Sincerely, Traci Simmons Task Force General Manager

Dear Dianne Daley, We're delighted you enjoyed the breathtaking views at Hilton Garden Inn Charleston Waterfront/Downtown and found some staff members accommodating. Your feedback is valuable, and we'll address your concerns to ensure a more consistent experience. Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience soon!Sincerely, Traci Simmons Task Force General Manager

Dear Aurora, It was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hilton Garden Inn Charleston Waterfront/Downtown, and we look forward to providing you with another exceptional stay.Sincerely, Traci Simmons Task Force General Manager

Dear Steven, We are truly sorry for the inconvenience you faced during your stay. We strive to provide a comfortable experience, and it's disappointing to hear about the room conditions and noise disturbance. Your feedback is invaluable, and we'll address these issues immediately to ensure they don't recur. Please allow us another chance to offer you the seamless stay you deserve on your next visit. Your satisfaction is paramount to us.Sincerely, Traci Simmons Task Force General Manager

Dear Stephanie, We appreciate your gracious rating about your stay at Hilton Garden Inn Charleston Waterfront/Downtown. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely, Traci Simmons Task Force General Manager

Dear Carolyn, We are thrilled to hear you enjoyed your stay at Hilton Garden Inn Charleston Waterfront/Downtown! It is wonderful to know you appreciate our clean and quiet accommodations and the convenient location. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit soon!Sincerely, Traci Simmons Task Force General Manager

Dear Tracy, Thank you for choosing Hilton Garden Inn Charleston Waterfront/Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely, Traci Simmons Task Force General Manager

Dear Andrea, We are thrilled you had a fantastic experience at Hilton Garden Inn Charleston Waterfront/Downtown. We are pleased you enjoyed the great view, friendly staff, and delicious food during your stay. Thank you for sharing your feedback, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Traci Simmons Task Force General Manager

Dear Doreen, Thank you for taking the time to leave a review. We are delighted you had a very nice experience at Hilton Garden Inn Charleston Waterfront/Downtown. We hope to have the pleasure of hosting you again in the future for another enjoyable stay.Sincerely, Charles ReedGeneral Manager

Dear David, We are glad you enjoyed our nice facility and appreciated our good location at Hilton Garden Inn Charleston Waterfront/Downtown. Your feedback is valuable to us, and we'll use it to continue improving our property. We hope you will stay with us again, allowing us to provide an even better experience in the future.Sincerely, Charles ReedGeneral Manager

Dear Tuanh, We appreciate your gracious rating about your stay at Hilton Garden Inn Charleston Waterfront/Downtown. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely, Charles ReedGeneral Manager

Dear Carol, Thank you for sharing your experience. We are grateful for your acknowledgment of our excellent and convenient location. We focus on providing our guests an exceptional experience, so we appreciate your comments. We have taken note of the property update concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to have another opportunity to see you soon. Sincerely, Charles ReedGeneral Manager