Hoteller i Characato

«Excellent place to stay»

«This was a wonderful stay! The staff are very friendly and helpful: we god a super early check in, they booked taxis for us when we needed it and the doorman is so kind and gives you a warm welcome every time you enter/leave the hotel. Breakfast was nice and one of the better we had during our 3 weeks in Peru. If we come back to Arequipa we will definitely stay here again!»

«Great value hotel. Very nice garden, where breakfast is served and where one can relax in the sun:) Staff is extremely friendly and do everything in their power to please you. Negative: you have to pay to "upgrade" your breakfast with eggs etc. It takes forever for the staff to re-stock the breakfast buffet.»

«Service impeccable et hôtel d’une grande qualité»

«Parfait!personnel très sympathique chambre très bien avec vue sur la place et restaurant et épiceries sur la place!tres bon wifi»

«accommodating staff»

«My big problem was no phone number »

«Staff were very friendly »

«It is amazing how friendly, kind and professional al the staff is, plus the hotel is Very clean all the time, great service, great food, everything was beyond our expectations, we had a really good experience and great time thanks to them»

«Le mobilier extérieur offrait différents niveaux d'ensoleillement et de confort. Fauteuils, divans, chaises longues etc. La terrasse pour le déjeuner (petit déjeuner pour les français) était magnifique avec vue sur les monts enneigés. L'établissement a été rénové mais à quelques endroits les murs et les plafonds fendillent ou la peinture boursoufle. Ils devraient pouvoir corriger cela par un entretien continu.»

«They gave me early check-in and late check-out at no additional cost. There are no minibars in the rooms, but I was able to use the hotel's refrigerator to store perishable food. Excellent location. The staff was very attentive.»

«The wifi was very unstable most of my stay - very frustrating as I wasn't able to purchase tickets, access my online bank service, etc. However, the most annoying thing with my stay was the lack of understanding /respect that I was sick and wanted to be left alone. I told the reception that I was sick and put a "don't disturb" - sign outside my door. Despite this, I lost track of how many times they came knocking on my door or called me from the reception. To fill up the minibar, ...

«Great location. Nice staff and good breakfast. Be sure to check out the roof top! »

«La habitación estaba limpia, comoda y con una agradable temperatura. La ducha tenía buena presión de agua. El desayuno bueno y de adecuada cantidad. El personal super amable y dispuesto a resolver cualquier duda o peticion. Hay una gatita muy linda llamada Nutella. »

«L’hôtel est charmant et le personnel très aimable»

«Beautiful gardens, a special place.»

«Vi bestilte to premium rom på hotellet, litt basert på bildene hotellet selv hadde tatt. Bildene viser nok en mer stylet versjon enn virkeligheten, men rommene var ganske store og sengene store og behagelige. Servicen på hotellet var utmerket, og praktisk med restaurant vegg i vegg. God frokost. Ca 5 minutter med taxi fra Plaza de Armas var også greit. Minus for at det ikke var vannkoker og hårføner på rommet, og mye tepper på gulvet er nok ikke så allergivennlig. Men vi hadde fine dager med ...

«Buena localización, buen trato y limpio»

«Clean room, helpful concierge and housekeeping.»