Hoteller i Chaplin

«Staff was extremely friendly. Rooms were clean, but needed some internal repairs. »

«Perfect location, clean, cozy rooms, very friendly staff»

«Everything was dirty»

«Old and deceiving!»

«La peor experiencia, las habitaciones estaban sucias, el baño , avia basura Machas en las Sabanas, paredes y toallas de baño . La bañera estaba llena de cabello y el el personal era teriiblemente grosera. No sugiero este lugar como estadia, no importa cuan barato sea ninguna persona deveria tener una experiencia tan degradable.»

«Better than advertised »

«Not sure where to begin! It was just great. From the staff, to the accommodations & amenities, to the breakfast in the morning. It is a gem and I highly recommend it for a very unique stay!»

«Very clean and well maintained property with beautiful surroundings. We would definitely love to come back and enjoy how peaceful it truly is . »

«Yes great »

«Always super clean. Stuff is always nice and helpful. »

«Always stay here when attending Big East womens basketball tournament. Staff always friendly, room clean, breakfast decent and there's always coffee ready.»

«Our stay here was terrible. The room didn’t look or feel like it had been thoroughly cleaned. The sink was disgusting with stains and black mildew. We chose a non-smoking room, but the room still had an odor. Also, the bedding had cigarette burns in them. It doesn’t appear that they launder their linens separately, which isn’t good for guests who are sensitive to smoke. The walls were paper thin, and we could hear everything going on in the adjacent rooms. We had to call the front desk to ask if ...

«The room was very comfortable with amenities. The pool was a good, refreshing environment. Room was clean, but could’ve been cleaner, especially the bathroom walls. Beds are very comfortable, and the water was nice and hot. Good mirror space and a very kitchen area. »

«Just a little rough for a Hyatt. I requested service daily and only got it once as well. Property needs some love.»

«The room was simple but very clean. The bed was very comfortable. Parking was very easy right next to the building. »

«Everything was good, but the hotel was dated and will look really nice once they are able to renovate it. We couldn't beat the price for attending a concert at Mohegan Sun. I couldn't see paying $400+ for the hotels closer to Mohegan Sun. The Grand Lake Hotel was worth the cost we paid.»

«THIS HOTEL IS FALLING APART MOLD IN THE BATHROOM DOORS FALLING OFF HINGES I HAD TO LIFT THE DOOR TO CLOSE IT LOUD BANGING OF PIPES ALL NIGHT ELEVATORS ARE FILTHY ETC YOU GET THE IDEA »

«Ok»

«Clean room friendly staff good entertainment »