Hoteller i Chapin

«Property was good. Breakfast option could have been better.»

«Nice little pool good price clean room»

«The room was clean and tidy upon arrival. We arrived around 8am and had to wait a long time for a staff member to come to the desk to check us in. There is no AC in the halls or elevator so it was pretty hot. Breakfast was not great and there were a ton of flies in the dining room. Overall probably wouldn’t chose this hotel again.»

«it was a wonderful stay. Will return.»

«The room was very clean and the air was already on, I didn't walk into a hot ass room which I enjoyed very much. The staff was very nice and informative.»

«Coean and friendly staff»

«Thanks everything was great»

«I booked a room with two queen beds and a sofa bed, but from the moment we arrived, it was clear the property was not as advertised. The first room was filthy, with a dirty sofa, spider webs in the corners, cracks in the walls, and a TV that did not work. We were moved to another room, but it did not include the sofa bed I had reserved. The rooms have exterior entrances and appeared to house long term residents. Many of the ground floor rooms had their doors open, allowing anyone walking by to ...

«I enjoyed my stay! Staff greeted me coming or going, willing to help if I had a question or needing anything. I plan to stay again the next time I'm in town.»

«The room was nice and it was clean, but the outside properties needed to be power washed and cleaned»

«We got to the motel at about 11:20 pm. The woman behind the counter said because we tried to check in after 11:00 pm my reservation was canceled. She said the policy had started a month ago and that information was on the Expedia website. I don't know if that's true because I didn't book through Expedia. We had to go find another motel at 11:30 at night. And the woman behind the counter was extremely rude.»

«I stay here each time I come to Lexington for business trips and it is always a great place to stay. The staff is incredibly kind and helpful and the breakfast is really good. This is my go to place. I typically stay in higher end hotels and had never considered staying at a Best Western, but one time I came everything was full and I stayed here by chance. I am so glad I did.»

«You just get the room. Everything else you must purchase. Pots pans dishes silverware. And there was a bug issue.»

«Great»

«The lady who checked me in was a recent/new employee; but you could not tell. She was so very accommodating. She saw that I was breathing a little heavy (I have COPD), and she was just so attentive and helpful in getting me checked in. When the first room was too far for me to walk, she switched my room, programmed a new key and brought it out to my car. She didn’t want me to have to trek back inside to the front desk.»

«The hotel was great. But I couldn't get the AC to the temperature that I wanted to get it too.»

«Staff were most helpful and courteous. Elevator floors especially corners had a lot of crud in them.»