Hoteller i Chapin

«Great»

«Always a great stay, very clean and the breakfast is awesome.»

«We stayed one night at this hotel. Room was fairly clean though there was some mold around the shower. We were on the 3rd floor and there were what sounded like little kids running around on the 4th floor that created quite a bit of noise and vibration. As anyone who has toddlers in their lives you know the excitement of a hotel stay so this wasn't a huge issue more of a reminder that if you are a light sleeper request a 4th floor room to mitigate the noise. We left around 8:30am and they ...

«I stay here each time I come to Lexington for business trips and it is always a great place to stay. The staff is incredibly kind and helpful and the breakfast is really good. This is my go to place. I typically stay in higher end hotels and had never considered staying at a Best Western, but one time I came everything was full and I stayed here by chance. I am so glad I did.»

«Not sure where to start. The first room We were assigned. Well when we opened the door the room was not cleaned. Beds were not made. The next room we had to move due to a strong order. I will never stay in that establishment again. I should have gotten my money back. I strongly recommend that no one stays at this hotel.»

«Everything was fabulous! I was there for the Miss Pure Sparkle International Pageant and the Hilton Staff were just TOP TIER! The breakfast and dinner were fabulous, housekeepers activated and tried their very best to get things done quickly and for that you can’t ask anything better! The manager at the front (forgot his name but it was a white man, tall & had black rimmed glasses) OVER THE TOP SERVICE! Any questions or concerns I had he took care of it right then, NO WAITING! If you’re going to ...

«Conveniently located with friendly staff, but needs some updating.»

«The room was neat and clean! The staff was amazing, so nice! I left my wallet and they returned it to me with everything in it.»

«The staff was very helpful and the facility was very clean.»

«Quiet and dog friendly»

«Every thing was great»

«Ms Yolonda, Ms Christine, and Ms Melissa was great. My husband is vegan and Miss Yolanda went out of her way to have food for him and Miss Christine. Outstanding help from Ms Melissa when we had issue with the tv. If I had business these individuals I would on love to have on my team»

«This was my second time staying and me and my husband loved it. We're from New York and stayed in many places but this is by far the best!! Thanks and see ya next year!!!»

«Dan was one of the staff he is very nice he was very funny and he tried to help but the management did nothing the pool was absolutely disgusting it was filled with sand I reported it several times. the room had a odor we had to spray over and over again but overall it was okay Dan made it okay the bed slept well the pillows felt great even though my bed made noise but it still slept great if they clean the pool I will return and do better with the room smells»

«Alittle more attention to the bathrooms. The ceiling in our bathroom had pink stains and dark spots all over.»

«Everything was outstanding, definitely will stay there again.»

«Staff were most helpful and courteous. Elevator floors especially corners had a lot of crud in them.»