Hoteller i Chapin

«I really enjoyed my stay at this hotel. The staff was kind and friendly the property was clean, the rooms was fresh. I can smell clean. It was right to have a little restaurant in the hotel so if you didn't want to go out food was available for you. I recommend this hotel a lot.»

«Nice little pool good price clean room»

«staff helpful. bistro adequate. hallways and rooms looking very worn. Showers particularly no up to the standard I expect at a Marriott property. I visit ~ monthly on business and am seriously considering staying in Columbia.»

«Nice hotel, but our room had bed bugs. Told the reception in the morning, gave her the live bed buv in a zip lock, and she said they were going to close the room off for service Good breakfast, overall nice hotel w free parking. But needs a fumigation. Maybe just bad luck for us left over by previous guest. No follow up from property after we left»

«Very good»

«Coean and friendly staff»

«Thanks everything was great»

«I booked a room with two queen beds and a sofa bed, but from the moment we arrived, it was clear the property was not as advertised. The first room was filthy, with a dirty sofa, spider webs in the corners, cracks in the walls, and a TV that did not work. We were moved to another room, but it did not include the sofa bed I had reserved. The rooms have exterior entrances and appeared to house long term residents. Many of the ground floor rooms had their doors open, allowing anyone walking by to ...

«I enjoyed my stay! Staff greeted me coming or going, willing to help if I had a question or needing anything. I plan to stay again the next time I'm in town.»

«The room was nice and it was clean, but the outside properties needed to be power washed and cleaned»

«There is nothing clean about this place. I booked a non smoking room and there were at least 3 ash trays on the room when we got in. The windows had some sort of slimy grime in them. Was afraid to sit on the bed. The desk chair had a leg bent and i don't think it would have supported my weight of 140 lbs. staff was not at the sesk when we showed up and had to wait a while to get checked in only to immediately check out after seeing our room. Was lucky to find another hotel considering it ...

«I stay here each time I come to Lexington for business trips and it is always a great place to stay. The staff is incredibly kind and helpful and the breakfast is really good. This is my go to place. I typically stay in higher end hotels and had never considered staying at a Best Western, but one time I came everything was full and I stayed here by chance. I am so glad I did.»

«The hotel is good location but the mattress is no comfortable and the lobby is not coffee»

«Great»

«The lady who checked me in was a recent/new employee; but you could not tell. She was so very accommodating. She saw that I was breathing a little heavy (I have COPD), and she was just so attentive and helpful in getting me checked in. When the first room was too far for me to walk, she switched my room, programmed a new key and brought it out to my car. She didn’t want me to have to trek back inside to the front desk.»

«The hotel was great. But I couldn't get the AC to the temperature that I wanted to get it too.»

«Staff were most helpful and courteous. Elevator floors especially corners had a lot of crud in them.»