Hoteller nær Champlain Centre

«Room 128 was not cleaned after we returned to the room later, help desk said all the maids called out? So asked for another room! A/C would not work! Check out a day early and went somewhere else.»

«The first room smell like someone just took a crap on it. When we went down to the manager, whoever was working in the counter and they were very understanding and actually upgraded us to a better room We have no problems just that something was wrong with that room.»

«Arrived at 3pm EST for check in and the property was shut down.»

«Great place»

«Anazing»

«This hotel was so fun for my 8 year old who loved the arcade and waterslides. The room keys often stopped working for all 4 adults on the trip. We had to keep going to the main desk. They just need to update the system I think. We wish they offered housekeeping services during our 2 night stay. Bath tub and bathroom door not the cleanest. This hotel could use a bit of extra love (updating and deep clean). Price was good »

«It was a great place to bring my little family.»

«AC (fan) was making noise all night»

«Property was not well kept or clean. Stained sheets and holes in the doors.»

«Staff was helpful and nice, but I had to wait about 10mins to check-in as no one was at the desk at 10pm. Room was big but felt old and not well maintained. We had holes in our blanket, an awkwardly placed toilet with a weak flush, a shower with slides doors that almost came off, and noise from the plastic fitter of the air conditioning that kept smacking in the night from wind. Overall, we didn’t find any dirt or grime, but the property felt extremely dated and fragile in spots.»

«Ok»

«There was a small mishap but the staffs attempt to address the problem right away. They are very responsive.»