Hoteller i Chadwick

«Advertised as included breakfast. IT WAS NOT. Front desk said that’s only on weekends. False advertising. Had to go by the casino to check in and it was nasty smoky. Hotel hallways were also smoky even though it was non smoking area. Amenities were almost non existent. Only one small bar of soap to use in both the wash basin and the shower combined, are you kidding me! It had room coffee, which was good considering there was no breakfast, but the packets for the coffee had a “sugar substitute.” ...

«Need larger pillows.»

«No elevator available which made it difficult for carrying the luggage. The staff was not welcoming during check in. A hello goes a long ways.»

«The hotel was impeccably clean, in new condition, a HUGE gym, a quaint indoor pool, a hot & tasty breakfast, quiet rooms, plenty of well lit parking, pet friendly, kind employees, offered a free van/driver to drop off/pick up guests at local places in town (ie: bar/restaurants) and a fair price for the room. We could not get a room in Galena, IL - so we opted for this one in Savanna. Despite 30 miles away from Galena, it was worth every penny and it was an easy/scenic drive to/from Galena.  ...

«Everything was perfect! Excellent customer service and nice/clean rooms!»

«Room clean, everything worked, bed comfortable, easy to get in and out. Staff nice enough, quiet.»

«The staff, Meadow, was very helpful and kind. We were welcomed with bottled waters and treats for my grandkids. She was very attentive and made sure that we had everything we needed. The hotel is beautiful, clean, and the beds were very comfortable. My grandkids really enjoyed breakfast. Overall an amazing experience!»

«Rooms have an older look to them, but well kept. I’d say my only criticism of the room was the showerheads in the bathroom. Definitely seen years of the hard water, suggest getting some new ones, nothin’ fancy. They were still functional nonetheless.»

«Loved this hotel. Was very accommodating and clean.»

«Was not what expected but a very nice surprise. Everything about it was great.»

«Nice staff and clean comfortable room. Great breakfast.»

«The front lobby is not inviting. The carpet strairs are not vacuum. You can see the dirtiest. Luckily my room was quite clean, regardless I have my home slippers to use. Breakfast was very basic. I just had 2 sausages links.»

«Drive by this motel, don’t even look at it. Even though the room is “cleanish” I don’t think floor in our room was wet mopped. The bottom of my feet were dirty after walking around in the room for a couple of hours. The place is old, the walls are thin so noisy neighbors are irritating. The complementary breakfast was,meh.»

«Awesome staff»

«We chose this place as a last minute one night stay. That being the case it was OK. It had almost equal points on the OK and Good side. On the good side, our room looked to be recently renovated. The paint, fixtures, bed, etc all seemed to have been done recently. There were however a few things that were missing, There was an ironing board but no iron, no hair dryer though it was mentioned as an amenity, and a light bulb was missing from the vanity light fixture. Check in was disappointing. We ...

«Ckean room, good breakfast, & pool.»

«There was mold, rust, nothing was clean at all. Sheets had stains. The sink moved and was dirty. We requested to move due to these issues and were accomodated but found the same maybe slightly cleaner. This made me question why we got a dirtier one first. Seems the owning family lives and works there so I'm sure the only decent rooms are theirs. Breakfast was not worth even offering and not refilled so if you dont come right away you will not get what little they do offer. Waffle maker broken. ...

«Room was excellent. Bed comfortable. TV good. Would have like to had premade oatmeal for breakfast.»

«I tried typing out my experience and ran out of allotted characters. So here's a rundown... - Dirty - Very poorly maintained rooms (lights didn't work, hot water is under cold spigot, etc.) - Malfunctioning hottub - Unclear serving times for breakfast - Breakfast not out when they said it would be... Staff standing there like the wicked queen determining when the horde of people waiting would be allowed to eat cake They are in the midst of construction and in my opinion are not ready for ...