Hoteller nær Cerro Tzankujil

«I dont even know where to start this was a 10/10 experience from the staff to the views. Such a beautiful place the staff was so nice and helpful even when I was leaving someone walked me all the way to the lancha and carried my luggage. The hotel looks 10 times better in person. And the views are surreal make sure you wake up early to catch the sunrise!»

«Clean room, great breakfast and outstanding staff»

«Perfect, safe, great communication. »

«I had a wonderful time staying here. The staff were exceptional, very helpful and friendly. Communication was great, before arriving and during my time there. The room was perfect - incredible view, lovely balcony to sit out on, dependable wifi and a very comfortable bed. Breakfast was delivered, if you order it the night before and was delicious. You can see from the website pictures that the property is perched on the side of a steep hill, which allows for each “room” to have privacy and ...

«Enjoyed my stay here. The staff was very responsive and attentive. The premises was clean. Central location»

«Sweet people and wonderful views made the stay worth it! Enjoyed the fridge and chilled water. Off the beaten trail (so quiet) but near really good food and pretty much everything within a 10 minute walk. The room we stayed in was a bit strangely laid out but very clean and had a strong fan over the bed - nice detail. Plants are beautiful but a bit on the over grown side. Pool could have used some attention and there were no full size hammocks but the chairs were great to watch the lake and ...

«Beautiful location and friendly staff.»

«This property was not at all where Expedia said it was. I ended up getting a message on WhatsApp and had to follow a video to get to the property. It was in a small alley and no directions. Had to use context clues to find a restaurant that was in the video and follow from there. We were waiting by the door for a while because someone had to come unlock it for us. I booked the top room and got the room under it. The top room was taken. I ended up becoming extremely disappointed with this because ...

«Do»

«Clean room and kitchen »

«Great lake view»

«The hotel have 2 entry and both have to be walking, they need better signage for tourists, but beside that, the view is beautiful.»

«I had a good stay overall, but there was one serious issue. Around 2 a.m., someone opened my door and tried to enter my room. I reported this to the receptionist, but was told there are no CCTV cameras in the common areas. For the safety of guests, I strongly recommend installing security cameras.»

«By the lake, bit too many stairs to the room. Room very basic, bed small, bathroom without window or counter»

«The hotel was undergoing construction during my stay. This was obviously undisclosed and taking place right above my head, starting in the very early hours of the morning. Every time we tried to talk to someone about it to see if they could move us to a new room where it wasn't above our heads, they would say that that day was the last day construction was happening. This wasn't true. The showers are also dodgy with wires showing. The hot water didn't work for half of our stay. They did try to ...