Hoteller nær Cerro Tzankujil

«Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend »

«The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. »

«The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work ...

«Great property! Recommend it highly!»

«The staff were very welcoming and friendly. They answered all my questions. The rooms were spacious. I liked all the seating around.»

«water pressure on shower needs adjustement.»

«This property was not at all where Expedia said it was. I ended up getting a message on WhatsApp and had to follow a video to get to the property. It was in a small alley and no directions. Had to use context clues to find a restaurant that was in the video and follow from there. We were waiting by the door for a while because someone had to come unlock it for us. I booked the top room and got the room under it. The top room was taken. I ended up becoming extremely disappointed with this because ...

«Do»

«Clean room and kitchen »

«The lake was so beautiful. The staff was incredibly nice and the surrounding area is serene. It is off the main road, so you lose the noise of the busy street but keep the proximity. The neighbors are also so sweet. Kayaks are available on the property and they offered breakfast. The gentleman at the property helped carry our bags when we came in and helped us get to where we needed for our shuttle when we were leaving. 10/10 recommend!!!!»

«The most amazing view. We spent a lot of time just at the hotel because of the gorgeous view. You can also use the kayaks free of charge. Very close to the boat deck and very kind and helpful staff. Very nice breakfast was also included with our reservation. We also had dinner at the hotel restaurant which was delicious»

«I had a good stay overall, but there was one serious issue. Around 2 a.m., someone opened my door and tried to enter my room. I reported this to the receptionist, but was told there are no CCTV cameras in the common areas. For the safety of guests, I strongly recommend installing security cameras.»

«Nada de mantenimiento en la habitación estuvimos 3 días y nunca nos limpiaron el cuarto ni votaron las basuras ni nos dieron papel ni jabones , la cama de la habitación súper incómoda, no tiene ni aire acondicionado ni abanico. La vista es buena y los desayunos buenos también »

«Breakfast was fresh and delicious, they can improve o. The speed of service though. Took more than 30 mon for breakfast.»

«A stunning property with amazing views. It is nestled into the side of the mountain and designed to make the most of the lake views. There is lots of attention to detail. My room was beautiful and very comfortable. The bathroom and shower were great, which also had a lake view! It was nice to have the Guatemalan breakfast included in my rate. There isn’t anywhere else that’s walkable. All the staff were lovely and made every effort to ensure I had the best stay. I used the hotel’s recommended ...

«Beautiful views!!!»