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Anmeldelser av Cortina Inn

3 out of 5
Cortina Inn
476 Holiday Drive, Rutland, VT

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 108 av totalt 548 anmeldelser." "
Rangering på 8 − Bra. 180 av totalt 548 anmeldelser." "
Rangering på 6 − Grei. 139 av totalt 548 anmeldelser." "
Rangering på 4 − Dårlig. 73 av totalt 548 anmeldelser." "
Rangering på 2 − Forferdelig. 48 av totalt 548 anmeldelser." "

7,2/10

Renhold

7,8/10

Personale og service

6,4/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

5,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Heather

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bathroom fan didnt work. Outside door lock didnt work anyone could come in!
Bodde her 4 netter i februar 2022

2/10 – Forferdelig

Elizabeth

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The highlight of this place was the hot tub, there was no wifi, dirty beds, no drainage in shower, rude staff, wrong room, multiple complaints from multiple families i spoke with at this place.
Bodde her 2 netter i desember 2021

2/10 – Forferdelig

Michael

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
bathroom was dirty. no hot water. TV didn't work complained and no one came to fix. Very dated. Down hill from our last visit. Won't stay there again.
Bodde her 2 netter i desember 2021

4/10 – Dårlig

William

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Don’t go!
Terrible … never again at any Holiday Inn
Bodde her 1 natt i november 2021

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Seriously in need of updates and repairs.
Sadly outdated and showing significant wear. The staff were friendly and doing what they can to keep up appearances. Kitchen, restaurant, and bar sadly not open. Pool and hot tub not open. No WiFi. Mgt needs to make a serious investment or sell it to someone who will take better care.
Bodde her 2 netter i november 2021

6/10 – Grei

Gerard

Bodde her 1 natt i november 2021

4/10 – Dårlig

Marion Lucile Zimmer

Bodde her 1 natt i november 2021

6/10 – Grei

Martha

Likte: Renhold, personale og service og romkomfort
The lady at the desk was super. We finally found a room that was acceptable. The bed was extremely comfortable. The windows were completely fogged. The whole place was sad. And I would not stay there again.
Bodde her 2 netter i november 2021

4/10 – Dårlig

Mike

Bodde her 1 natt i november 2021

10/10 – Utmerket

Debra

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convience, clean and comfortable.
Bodde her 1 natt i oktober 2021

4/10 – Dårlig

DANA L

Reiste med kjæledyr
Likte ikke: Renhold og fasiliteter
Check in person was very nice, but room smelled like a wet hamper, bathtub did not drain, hair on shower walls, behind mattress (yes I check for bed bugs, always), and over all feel of hotel was sketchy. Would not stay there again.
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I checked into my room to find Black Mold around the frames of the windows and going down the wall. Call the front desk, they were not surprised. The offered to show me another room. That room had the same problem just ot as bad. Requested a refund and ending up heading back to my family's house 25 miles away and crashing on their couch. I would not recommend this hotel.
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Barbara

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don’t do it
There were sewer bugs 🐜 n the sink and mold in the corners of the room.
Bodde her 1 natt i oktober 2021

6/10 – Grei

Stephanie

Reiste med familie
Likte: Personale og service
Easy location for getting on and off route 4 heading to NY and staff were very friendly and accommodating. Was in room 135 and I could smell cigarette smoke, I think it came through the air flow from people smoking outside in the parking lot. The bathroom was small and dirty. I'd complain less if the price were less but I paid over $150 for one night after taxes.
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Keegan

Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Nicole

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Rooms were dirty, old dirty mattress stacked up in halls. My husband and son had no where else to stay or they would have left. I specifically booked here as Holiday Inns are always very nice and this is there worse hotel experience we have ever had. They slept on top of the ben would not even sleep under the sheets.
Bodde her 1 natt i oktober 2021

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Terrence

Bodde her 1 natt i oktober 2021

8/10 – Bra

Jennifer

Reiste med familie
Likte: Renhold og personale og service
The restaurant was shut down..perhaps lack of staff? We were given boxes for breakfast that contained high sugar breakfast bars and "pastries", water to which salt had been added and old apples, no napkins. All the items except the apples were very unhealthy. The facility was clean, but had quite worn carpet, walls & bath. There was no coffee, etc in the lobby and only 1 regular coffee service for 2 people in the room. Check-in staff were friendly & competent, although we watched a woman try to check-in who claimed her reservation was lost.
Bodde her 1 natt i oktober 2021

6/10 – Grei

Ashish

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Room was not non smoking room, not cleaned properly , breakfast option/choice was too bad
Bodde her 1 natt i oktober 2021

4/10 – Dårlig

Christine R

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room clearly had been properly cleaned. The regime hotel needs a major renovation
Bodde her 1 natt i oktober 2021

4/10 – Dårlig

Leonard

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Mechelle

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disgusting
Room was disgusting, couldn’t breathe like someone had smoked in it. We started coughing and my husbands throat got scratchy..just gross. We were told also that the people hanging around out back in chairs were homeless that stayed there. We scrambled last minute and found a room in another town last minute and picked up our stuff and left!
Bodde her 1 natt i oktober 2021

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The facility is outdated. Bathtub looks like mold is growing in the grout. Didn’t expect a door leading to the outside in the room. So the room is not as secure as I was anticipating. You hear everybody walking in the hallways. No traffic noise which is good. There is a refrigerator and a microwave which was a surprise. Guests were complaining about there being no hot water in the evening when I arrived. There is no ice available, no cups to drink water from. Hotel should advertise as a motel with the outdoor entry. Way over priced for being outdated, limited amenities, size of room, noise level. Disappointed.
Bodde her 1 natt i oktober 2021

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service
Check-in clerk was not pleasant. Gave us keys to a room. We arrived to the room and it was still being cleaned. Room was supposed to be non-smoking and it had a stale smoke smell. Employees were arguing in the hallway.
Bodde her 1 natt i oktober 2021

4/10 – Dårlig

Gregory

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The propert seemed run down. And at nearly $200 a night definitely not worth it. Also, a good amount of random people walking in the parking lot.
Bodde her 1 natt i september 2021

4/10 – Dårlig

CLARENCE

Bodde her 2 netter i oktober 2021

2/10 – Forferdelig

Jennifer

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021

4/10 – Dårlig

Rodney og LONDONDERRY

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mold in the bathroom which included the ceiling and wall. Staff was rude and not accommodating. We waited over an over for the manager to come and they never showed up.
Bodde her 1 natt i oktober 2021

6/10 – Grei

Katie

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Overall a decent place to stay, but no blackout shades made it very difficult to sleep with the lights shining from the parking lot.
Bodde her 1 natt i september 2021

2/10 – Forferdelig

Terri

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It was all terrible. The room was filthy and smelled of smoke. I couldn’t rate it lower.
Bodde her 1 natt i september 2021

4/10 – Dårlig

Kyle

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2021

4/10 – Dårlig

Jennifer

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2021

6/10 – Grei

Jennifer og Harvard

Reiste med familie
Likte: Personale og service
Beds were comfortable and clean. Rooms and hallways smelled of smoke. Floors and stairwells were sticky. My expectations were low, and was able to get a good nights sleep, and that’s all we needed.
Bodde her 1 natt i september 2021

6/10 – Grei

Kelley

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Easily the worst hotel I’ve ever gotten for the money. For $170/night I at least expected something clean and somewhat updated. There were stains on the carpets, the bath was gross, air conditioner was super loud in the room making it hard to sleep. Definitely will be looking for other options next time I’m in the area.
Bodde her 2 netter i august 2021
Svar fra AGM den 3. sep. 2021
So sorry you did not have a great experience. Renovations are starting soon. Don't give up on us.

4/10 – Dårlig

Paul S.

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Dirty very run down room was musty and damp. Smoking in rooms when the entire facility was non smoking found bag of needles on floor in room. Did i mention dirty.
Bodde her 1 natt i august 2021
Svar fra AGM den 3. sep. 2021
Renovations starting soon. Please be patient with us.

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
AWFUL HOTEL
This Place is a homeless Shelter. PLEASE STAY FAR AWAY!!!!
Bodde her 1 natt i august 2021
Svar fra AGM den 25. aug. 2021
Thank you for the response. We appreciate your candidness.

6/10 – Grei

Nicole

Reiste med familie
Likte ikke: Renhold
Stay was just ok
We just needed a place to sleep on the way through. So served the purpose but definitely couldve been better. The staff were ok, not great and not bad. The lobby was very nice looking. The room was ok. Not clean and very outdated. Broken picture frame, bathtub had broken pieces cemented back together, carpet wasnt vacuumed, crumbs all over and trash behind the dresser. Location was nice and rooms had a back door that opened into an outside court yard which was the only positive thing about the stay here.
Bodde her 1 natt i august 2021
Svar fra AGM den 25. aug. 2021
Thank you for your response. We appreciate the feedback and will use to continually improve our property.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is very friendly, close to shopping and the expressway.
Bodde her 1 natt i august 2021
Svar fra AGM den 25. aug. 2021
Thank you for the response. We appreciate the positive feedback during these trying times.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facility was rundown, outdated and not overly clean. They did not make the room or refill the coffee. When I ask about it they said IHG's new policy was to only make the room if requested. Would have been nice if we had been told that upfront, however they still didn't do it even when I requested it after the first day when I learned of the policy.
Bodde her 3 netter i august 2021

4/10 – Dårlig

David

Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Better options in the area
Strange wet spot on the floor. Shower/tub slow to drain. WiFi did not work. Couch very noticeably dirty. Desk staff was disinterested in service (quick to be done with us, though). On the positive side, it was quiet during our stay and the bed was comfortable.
Bodde her 1 natt i august 2021
Svar fra AGM den 3. sep. 2021
Thank you for choosing to stay with us. Glad your sleep was comfortable.

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold og personale og service
Property was ok
Bodde her 2 netter i august 2021
Svar fra AGM den 3. sep. 2021
Thank you for the response.

2/10 – Forferdelig

Keith

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Junky
Front desk slow . Room was TERRIBLE, and dirty . Cable TV lol . You it like 5 channels . Never again will I stay at this hotel
Bodde her 1 natt i august 2021
Svar fra AGM den 3. sep. 2021
Thank you for your feedback. We have dish television and if you had only 5 channels it must have been re-booting as all is great now! Renovations starting soon. Keep us in mind.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Stay elsewhere
For starters parking lot did not seem safe. Lots of transient looking folks hanging out in the lot. Elevator didn't work. Restaurant was closed. Stairs seemed sticky. Non-smoking room stunk of cigarette smoke (we asked for a can of air freshener and were provided one), sheets were stained, door was damaged, didn't want to shut or open properly and was also sticky. Some of the other "guests" appeared to be full time homeless occupants. This would be commendable at a shelter or hostel and provided we had not paid full price to stay there. Other occupants had a loud birthday party in the courtyard complete with music and management seemed unconcerned about the fact that this was after 10 pm. I realize this hotel is an older structure as I stayed there 30 years ago but from the outside the Hampton Inn next door would be a better bet. I would advise against staying here unless you're able to stay for free.
Bodde her 3 netter i august 2021
Svar fra AGM den 26. aug. 2021
Thank you for your feedback. All of the guestroom and public areas you mentioned are all scheduled to be remodeled starting in September. We apologize that you did not have a great stay while with us and hope to be able to rectify that very soon. Thanks again.

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
DO NOT STAY AT THIS HOTEL. YOU HAVE BEEN WARNED. This place is absolutely disgusting and, frankly, unsafe. I don’t have the time to list all the issues with this place but know that it smells terrible, there are stains and random disgusting left behind items in the rooms (including a used towel and cigarette butts in a “non-smoking room”), and when we checked in a man in the lobby was completely wasted and bleeding everywhere. Pay whatever you need to in order to stay at the Hampton Inn next door, or really anywhere other than this place. It should be bulldozed to the ground.
Bodde her 2 netter i august 2021
Svar fra AGM den 26. aug. 2021
Thank you for your generous feedback. We are scheduled to begin remodeling in September in all areas of the hotel.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
The hotel is in a good location. However it was very unclean. The toilet sink was clogged and in general did not look clean.
Bodde her 1 natt i august 2021
Svar fra AGM den 26. aug. 2021
So sorry you did not have a great experience with us recently. We will take your feedback and address with our housekeepers and provide them with more training. Thanks again.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Musty smell
Bodde her 1 natt i juli 2021
Svar fra AGM den 26. aug. 2021
We apologize for the inconvenience during your stay. We will look into the room history to see if we are missing something and will correct quickly. Thanks again for the feedback.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The office staff was cordial and friendly and the room was clean and tidy. The rest of the facility is in need of an update and cleaning and is in general disrepair. Hallway rugs and walls generally dirty and garbage stinking and with flies in them located next to the ice machine. “Covid” breakfast boxes included a 4-oz water, 2 granola bars and an apple… not horribly appetizing overall.
Bodde her 2 netter i juli 2021
Svar fra AGM den 26. aug. 2021
Thank you for reaching out to us. The hotel will have a complete remodel starting next month. Please check us out for the holidays!

2/10 – Forferdelig

Lora

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay somewhere else
There were drug addicts screaming in the hall the first of three nights booked. Yelling and banging on doors up and down the hall, when the front desk was notified they stated they would “send someone to check it out”. More druggies came out yelling about being threatened with a bar outside the door… we pulled our entire group out of the hotel that night(the entire wedding party and family of the bride and groom) went to a neighboring hotel. The staff were nice enough even if not helpful when dealing with loud and dangerous people in their building.
Bodde her 3 netter i juli 2021
Svar fra AGM den 26. aug. 2021
Thank you for the feedback. Be assured we are addressing all issues.

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2021