Hoteller nær CentraCare - Melrose

«Staff was less than friendly »

«The room was very clean, and in nice condition. There were little things that made the stay easier, like a shelf above the sink for toiletries, an extra chair in the room, so both my kiddos could sit and eat. The pool was not too cold, the hot tub was toasty hot. Breakfast was good, they had plenty of variety of hotel quality food. The staff was the best I've ever encountered at a hotel, from the front desk, to the sweet lady filling the breakfast bar. I wish I could find a hotel like this in ...

«The desk clerk was friendly and the room was clean and okay. Kind of what I expected for the area. The walls were thin. The pool is completely drained and unusable. The fire alarm went off in the middle of the night and it was a false alarm. No clue what would have caused that, but it turned an okay/acceptable experience to a bad one. It prob doesn't happen every day, but it happened during my stay and that's what I am rating.»